Build transferable skills that enable you to master effective communication in the workplace. Having strong conflict management and communication skills, and being adept at the art of negotiation, can directly translate to career success. Whether you are preparing to enter a new field, or advancing to the next level of your career, learning best practices to build a supportive and efficient work environment is a great way to demonstrate your value in any industry.

For customer-facing roles such as sales or remote customer service, being able to resolve conflicts, engage with diverse populations, and provide effective feedback are essential skills that are highly valued.

If you are shifting from a retail position to an entry level marketing job, you’ll benefit from having project management fundamentals and knowing virtual communication strategies.

No matter the industry, creative problem solving is always a highly sought-after skill. Although it can be difficult to quantify, you can demonstrate your abilities in many ways, including during the interview process. Basic computer skills and analytical thinking are also in demand, so having experience in those areas will be helpful for any role you choose to pursue.

Build transferable skills that enable you to master effective communication in the workplace. Having strong conflict management and communication skills, and being adept at the art of negotiation, can directly translate to career success. Whether you are preparing to enter a new field, or advancing to the next level of your career, learning best practices to build a supportive and efficient work environment is a great way to demonstrate your value in any industry.

For customer-facing roles such as sales or remote customer service, being able to resolve conflicts, engage with diverse populations, and provide effective feedback are essential skills that are highly valued.

If you are shifting from a retail position to an entry level marketing job, you’ll benefit from having project management fundamentals and knowing virtual communication strategies.

No matter the industry, creative problem solving is always a highly sought-after skill. Although it can be difficult to quantify, you can demonstrate your abilities in many ways, including during the interview process. Basic computer skills and analytical thinking are also in demand, so having experience in those areas will be helpful for any role you choose to pursue.

Top transferable skills online courses, curated by Coursera

These courses and Specializations have been hand-picked by the learning team at Coursera

谈判概论:如何成为一名既有原则,又有说服力的谈判者

谈判概论:如何成为一名既有原则,又有说服力的谈判者

Yale University

课程
评分为 4.9(满分 5 星)。2994 条评论
Conflict Resolution Skills

Conflict Resolution Skills

University of California, Irvine

课程
评分为 4.3(满分 5 星)。636 条评论
Teamwork Skills: Communicating Effectively in Groups

Teamwork Skills: Communicating Effectively in Groups

University of Colorado Boulder

课程
评分为 4.7(满分 5 星)。1207 条评论
Improving Communication Skills

Improving Communication Skills

University of Pennsylvania

课程
评分为 4.7(满分 5 星)。1286 条评论
Project Management: The Basics for Success

Project Management: The Basics for Success

University of California, Irvine

课程
评分为 4.6(满分 5 星)。6981 条评论
如何创造性解决问题

如何创造性解决问题

University of Minnesota

课程
评分为 4.3(满分 5 星)。1390 条评论
Communication Strategies for a Virtual Age

Communication Strategies for a Virtual Age

University of Toronto

课程
评分为 4.8(满分 5 星)。1541 条评论
Initiating and Planning Projects

Initiating and Planning Projects

University of California, Irvine

课程
评分为 4.7(满分 5 星)。12592 条评论
Personality Types at Work

Personality Types at Work

University of Florida

课程
评分为 4.5(满分 5 星)。347 条评论
Introduction to Project Management

Introduction to Project Management

Coursera Project Network

指导项目
评分为 4.6(满分 5 星)。1070 条评论
Giving Helpful Feedback

Giving Helpful Feedback

University of Colorado Boulder

课程
评分为 4.7(满分 5 星)。506 条评论
Introduction to Public Speaking

Introduction to Public Speaking

University of Washington

课程
评分为 4.8(满分 5 星)。957 条评论
Writing Professional Email and Memos (Project-Centered Course)

Writing Professional Email and Memos (Project-Centered Course)

University System of Georgia

课程
评分为 4.3(满分 5 星)。221 条评论
Google IT Support

Google IT Support

Google

专业证书
评分为 4.7(满分 5 星)。77526 条评论
Excel Skills for Business

Excel Skills for Business

Macquarie University

专项课程
评分为 4.8(满分 5 星)。30068 条评论
Data Analysis and Presentation Skills: the PwC Approach

Data Analysis and Presentation Skills: the PwC Approach

PwC

专项课程
评分为 4.7(满分 5 星)。12697 条评论

Here are some additional interview courses for when you’re ready to begin the interview phase of your job search.

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