Business communication skills are absolutely essential in every professional environment. This broad-ranging group of skills covers written, verbal, and visual communication, as well as more specialized applications such as business writing, email writing, presentations, public speaking, and negotiation.
Improving your business communication skills is important because it will benefit your career in any sector of the economy. Confident language skills allow you to communicate with clarity and accuracy, making your ideas come across powerfully in telephone conversations, meetings, emails, and written reports. And in addition to improving your vocabulary and grammar to make a greater impact in your speaking and writing, you can also learn how to structure and organize graphics and visual data for more effective slides, posters, and PowerPoint presentations.
Outside of the office, the ability to navigate cross-cultural differences and understand non-verbal gestures and facial expressions can energize your ability to network and socialize. With a growing command of the English language, you can express who you are in everything you do successfully whether you are a native speaker or learning it as a second language.
Great business communication skills can enhance your prospects in a wide variety of careers, whether you are collaborating with co-workers on new technology, writing promotional literature, or speaking at an industry convention. These skills are especially important for CEOs and other business leaders, as clear communication is needed to inspire, motivate, and coordinate employees both efficiently and effectively.
Business communication skills are essential for other roles as well. If you are a people person, a strong set of verbal and non-verbal communication skills as well as the ability to negotiate could serve you well as a human resources manager. Public relations specialists, web content managers, and media planners all need the ability to communicate with enthusiasm and generate excitement across multiple channels.
If you have deep technical knowledge and the ability to communicate it with precision, then you could shine as a technical writer. Technical writers must transmit complex information such as scientific findings or software operating instructions in a detailed yet understandable way, making these specialized communications professionals in high demand. According to the Bureau of Labor Statistics, technical writers earn a median annual salary of $72,850 per year, and the number of these jobs will increase steadily with the growth of new technologies and industries at a rate of eight percent over the next ten years.
Yes! Coursera offers a wide range of courses and Specializations that can improve your business communication skills. Whether you are learning English as a second language and are looking to build general skills like business writing, or are a native English speaker looking to improve in more specialized areas like negotiation or organizational leadership, Coursera has choices from top-ranked schools such as the University of Washington, the University of Colorado Boulder, and the Georgia Institute of Technology.
Learning remotely doesn’t mean learning in isolation, either. With opportunities to engage with faculty and your fellow global learners via live virtual office hours and collaborative projects, you’ll have plenty of opportunities to practice your communication skills - no matter where you are in the world.
学习计划 | 描述 |
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指导项目 | 在特定领域的专家的指导下,通过互动式体验在 2 小时之内学会可立即使用的工作相关技能。直接在浏览器中访问您需要的所有内容,并根据分步说明自信地完成您的项目。 |
课程 | 学习世界一流大学和讲师提供课程。这些课程包括记录的自动评分作业和同行互评作业、视频课程以及社区讨论论坛。完成一门课程后,只需缴纳少量费用即可获得电子课程证书,您可与他人分享您的成就。 |
专项课程 | 注册专项课程,掌握一项专门的职业技能。您将完成一系列严谨的课程、处理实践项目并获得专业证书,然后与您的专业关系网和潜在雇主进行分享。 |
专业证书 | 无论您是想开启新的职业生涯,还是在当前职位上做出改变,借助 Coursera 上的专业证书,您都可以做好工作准备。按照您自己的节奏向顶尖公司和大学学习,将您的新技能应用到实践项目中,向潜在雇主展示你的专长,并获得职业证书,踏上您全新的职业生涯之路。 |
MASTERTRACK™ 证书 | 通过 MasterTrack™ 证书,硕士课程的部分内容已被分成若干在线模块,因此您可以以想不到的价格,通过灵活、互动性强的方式获得优秀大学颁发的职业证书。通过实际项目在线专家指导,受益于深入的学习体验。如果您被相应的硕士项目录取,您的 MasterTrack 课程作业将计入学位学分。 |
学位 | 只需一个意想不到的价格,您便可以获得一流大学的学位,让您的简历华丽变身。通过我们的模块化学位学习体验,您可以随时在线学习,并在完成课程作业后获得学分。您将获得与高校在读学生同样的证书。Coursera 学费远远低于在校学习的学费但却能取得同样的收获。 |