课程信息
4.3
864 ratings
147 reviews
The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...
Stacks

Course 6 of 10 in the

Globe

100% 在线课程

立即开始,按照自己的计划学习。
Calendar

可灵活调整截止日期

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Clock

建议:4-8 hours of videos, readings, and quizzes

完成时间大约为6 小时
Comment Dots

English

字幕:English, Vietnamese, Spanish

您将学到的内容有

  • Check
    Assess your personal style and how it affects the negotiation process
  • Check
    Describe the personal and behavioral characteristics of an effective negotiator
  • Check
    Identify common negotiation styles
  • Check
    Understand how negotiation differs from selling

您将获得的技能

Win-Win GameNegotiationPlanningPrincipled Negotiation
Stacks

Course 6 of 10 in the

Globe

100% 在线课程

立即开始,按照自己的计划学习。
Calendar

可灵活调整截止日期

根据您的日程表重置截止日期。
Clock

建议:4-8 hours of videos, readings, and quizzes

完成时间大约为6 小时
Comment Dots

English

字幕:English, Vietnamese, Spanish

教学大纲 - 您将从这门课程中学到什么

1

章节
Clock
完成时间为 1 小时

What is Negotiation?

...
Reading
2 个视频(共 24 分钟), 4 个阅读材料, 1 个测验
Video2 个视频
1.2 What is Negotiation?18分钟
Reading4 个阅读材料
About this Course10分钟
Please Take this Survey10分钟
Resources10分钟
Module 1 Lecture Slides10分钟
Quiz1 个练习
Review18分钟

2

章节
Clock
完成时间为 1 小时

Influencing Factors and Considerations

...
Reading
3 个视频(共 36 分钟), 1 个阅读材料, 1 个测验
Video3 个视频
2.2 Negotiation Strategy11分钟
2.3 Value, Fairness, and Successful Outcomes12分钟
Reading1 个阅读材料
Module 2 Lecture Slides10分钟
Quiz1 个练习
Review16分钟

3

章节
Clock
完成时间为 3 小时

You and Your Counterparts as Negotiators

...
Reading
3 个视频(共 29 分钟), 1 个阅读材料, 2 个测验
Video3 个视频
3.2 Behaviors that Make a Difference8分钟
3.3 Behavior Traits of Successful Negotiators13分钟
Reading1 个阅读材料
Module 3 Lecture Slides10分钟
Quiz1 个练习
Review16分钟

4

章节
Clock
完成时间为 2 小时

Preparation, Planning and Implementation

...
Reading
6 个视频(共 45 分钟), 3 个阅读材料, 1 个测验
Video6 个视频
4.2 Framework Agreement5分钟
4.3 Best Alternative to a Negotiated Agreement5分钟
4.4 Developing Options for Negotiation4分钟
4.5 Best Practices of Negotiation8分钟
Guest Speaker: Best Practices in Negotiation in Business11分钟
Reading3 个阅读材料
Module 4 Lecture Slides10分钟
Course Wrap-Up10分钟
End of Course Survey10分钟
Quiz1 个练习
Review16分钟
4.3
Direction Signs

12%

完成这些课程后已开始新的职业生涯
Briefcase

83%

通过此课程获得实实在在的工作福利
Money

23%

加薪或升职

热门审阅

创建者 EENov 29th 2017

Considering and placing value on my counterpart's interest as a way to obtaining an overall positive outcome in negotiations made sense to me as a Christian. Applying this principle

创建者 AGJan 30th 2018

I am new to Coursera and this is my first course. I found it very helpful in the current area of work. The detailing is good and the concepts are practicable.

讲师

Sue Robins, M.S. Ed.

Instructor, University of California, Irvine Extension
University of California, Irvine Extension

关于 University of California, Irvine

Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways....

关于 Career Success 专项课程

This series of courses will help you build, develop and hone the essential skills needed to improve your employability and advancement in today’s dynamic workforce. The courses in this Specialization may be taken in any order. Each course can also be taken independently. The Specialization concludes with a Capstone project that will give you the opportunity to integrate and apply the skills you have gained throughout the courses to your individual and organizational needs....
Career Success

常见问题

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

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