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Learner Reviews & Feedback for The Art of Negotiation by University of California, Irvine

4.5
stars
2,925 ratings

About the Course

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

Top reviews

AE

Dec 28, 2020

This course helped me to think more thoroughly about the elements of successful negotiation. I intend to incorporate ideas from this course into my practice of negotiation on the job going forward.

CM

Nov 15, 2020

This is such a perfect course for negotiations generally in business as well in every other aspect of life .It teaches of so many key things in life including listening skills amongst others

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51 - 75 of 490 Reviews for The Art of Negotiation

By Theresa D A

Jun 17, 2020

As a beginner, I learned a lot about how to negotiate effectively. All the modules are easy to understand and the tips are really helpful. Can't wait to implement it in the real case. Thank you very much, Coursera!

By Minh C N

Jan 20, 2016

I think this is a great course. It gives me more fundamental knowledge in negotiation. Although it provides details all information but give us a overview when start a negotiation with everyone or any organization.

By Masood A L

Aug 10, 2015

The Art of Negotiation is unique course in business life, after passing three modules i feel that i made huge mistake during negotiations in the past. this course help me to overcome past mistakes of Negotiation.

By Nhan T

Oct 28, 2019

very interesting course. I took many times to try the quiz and realized that sometimes common sense and usual thoughts are not very effective in negotiation. Great course to learn. Special thanks for instructor

By Amitava D

Oct 16, 2015

This is the best Negotiation course I have attended. It is focused on principles negotiation and takes us through the steps needed to become a successful and honest negotiator. Great delivery. Thank you.

By Jennifer L B

Apr 3, 2017

I really enjoyed this course; it's applicable to most aspects of your life. It gave me some perspective into past negotiations, and how I could make the next negotiation (whatever it is) in my life better.

By Liz H

Mar 5, 2021

Sue Robins is an outstanding instructor. I learned a great deal from this course. The lectures are very detailed with many practical, real world examples. I will recommend this course to my colleagues.

By Xhiano M

Dec 30, 2020

By analyzing the scope of negotiation, everyone should consider to acquire the knowledge about negotiation not only for professional purposes but also for each aspect of their lives.

By Abhimanyu k

Jul 12, 2020

Really deep and real life problem and situation based condition and how to respond it effectively.after completing this course any body could negotiate easily and effectively.

By Rodrigo E G

Jul 14, 2021

Challenges you and makes you think during the whole course. Helps you order previous negotiating experience into a (hopefully and probably) succesful strategy in the future

By HILARY H

Sep 11, 2020

Thanks to Sue Robin for this great Course. I learn a lot from you. Thanks to UCI Division of continuing education for conducting this great course. Thanks too to coursera.

By Catharina C P

Jan 4, 2020

This course really taught me well about negotiation skill. I can understand completely on how we need to prepare, highlight and implement negotiation skills in our deals

By Syahril A G

Mar 28, 2019

This topic online course will be very beneficial for me in pursuing my career goals. Thank you coursera, the instructors and UCI Extension, Div. of Continuing Education.

By Phạm H H

May 2, 2020

This course has helped me in enhancing my personal skills as well as helping me in my career. Once again, thank you for providing us with such a comprehensive course.

By Daneille L

Mar 3, 2021

Amazing course. I was able to successfully negotiate my first business deal (on the first offer) using the principles taught in this course. It's worth taking.

By GOUNARIS A

Sep 10, 2020

A great opportunity to learn a new skill that is useful in your everyday interaction and to launch your skills to a new level. Thanks a lot for the experience.

By Muxtar K

Sep 20, 2021

First of all, I would like to thank coursera family. Thanks to this course, I gained different information and new information, I recommend it to everyone.

By Julio C M E

Dec 6, 2020

Very good course to take, I just finish my 4th quarter of MBA I had a class of negotiation, and this course helped me to strength my knowledge of the topic

By Roberto A

Dec 27, 2019

Foi vendido como um programa integrado, com certificado, mas ao final o que temos é um certificado para cada curso isoladamente, o que não é a mesma coisa.

By Mario J R M

Mar 30, 2017

The Art of Negotiation

Congratulations on the platform

Congratulations on the administrative order of the course

Congratulations on the Success of the Course

By JUAN G F R

Jul 21, 2018

Me ayudó bastante a tener un panorama amplio y completo de cómo lograr negociaciones exitosas. Muy diferente a lo que yo pensaba de las negociaciones.

By Susan H

Dec 23, 2020

Great intro course into negotiation. I'll use these skills in my personal life as well as my professional life. Very worth the time you invest!

By kadiatou k

Sep 13, 2020

Again professor Sue Robins was great as expected. What I really liked about this course is that one can apply it just about anywhere/everywhere.

By Mohit G

May 13, 2020

Its a very good course for understanding the niche areas of negotiation and how small but critical steps can result into successful negotiation.

By Rituparna M

May 5, 2020

Excellent Negotiations Skills discussed which will definitely build confidence in future when they will get the opportunity in future projects.