By this point, you have been introduced to many tools, concepts and

applications for developing business intelligence solutions.

You also should have all the knowledge required

to excel on the course submitted project and assessment.

Let's use our remaining time together to cover the concepts of BI and

BPM maturity and strategies.

Just as a baby moves from being a newborn to a toddler, teenager, and

ultimately an adult, there are different stages of maturity for

business intelligence and business performance management.

In this case according to Gartner's Maturity Model for

BI and BPM, there are five levels of maturity.

These are unaware, opportunistic or tactical.

Standards or focus enterprise were

strategic and transformative, or pervasive maturity levels.

A stage one organizations are unaware of BI.

This is the lowest stage.

Organizations will store most information in spreadsheets and

only generate reports ad hoc in response to one-off requests.

The process does not have a responsible sponsor.

And executive office does not trust the intelligence it generates.

Stage 2 BI is opportunistic or tactical.

Data at this stage is inconsistent and

is stored in stove pipe systems not much

of any thought has been put into future developmental needs.

There are limited users for off the shelf tools and

the staff has been given no BI training.

Stage three is where we start to see a standardized or focused approach to BI.

Metrics exist, though there are inconsistencies.

If staff has been trained for basic data retrieval.

Dashboard are being created but only at a departmental level.

If executives engage with them, it's only in the context of

maximizing efficiency of existing processes.

At Stage Four, BI is enterprise or strategic.

By this point metrics exist across the organization and

supervisors oversee data quality.

Suppliers, partners and even customers are leveraging BI and

BPM and the staff training now includes BI products and solutions.

Perhaps most importantly senior staff trust the process and

either a CEO or a CFO has become the sponsor of the BI competency center.

In the fifth and most mature stage, BI is transformative or pervasive.

Metrics are linked to the goals and are flexible enough to adapt.

There is exhaustive training for BI staff.

In this stage, intelligence is now driving the enterprise transformation and

the strategy, and the company has a proactive and dynamic BI competence.

Gartner''s Maturity Model provides a framework for

understanding an enterprise's current state.

Along with a roadmap toward an intelligence driven future.

The factors that are at play include, proceeding BI as a resource.

So your management must be bought in.

Aligning business strategy with BI,

confirming that a return on investment from BI and

BPM is greater than the cost of the implementation.

Building a culture of data driven decisions as opposed

to a culture driven by intuition, gut feelings and personality.

Governing BI processes effectively, developing an enterprise

wide data infrastructure, the stovepipe solutions won't do the trick.

Producing high data quality that results in one consistent version of the truth.

Leveraging both people and processes for

developing and operating the enterprise wide data infrastructure.

Integrating BI into most people's job in the organization.

Creating collaborative opportunities for BI staff and users to work together.

Hiring sufficient personnel to allow for rapid prototyping of new solutions.

Maintaining a strong portfolio of BI applications.

To put it mildly, this is easier said than done.

Choosing and implementing the right tools, training, and supporting users,

developing and maintaining straightforward processes, all takes time and treasure,

but there are things you can do to move the BI maturity processes along.

Open source BI software like Pentaho can reduce costs and

time required for implementation.

Also web and desktop based applications like MicroStrategy and

Tableau can address the ease of use challenges.

As you have noticed in developing visualizations and

dashboards, they are intuitive to understand, and

resonate with people who have little to no training.

Microsoft Office is an exciting particular is pervasive.

Integrating BI with that software, we create a familiar interface for me.

Many business processes now have BI embedded within them.

Choosing these solutions can lead to a wider adoption of BI practices.

And finally this space is rapidly evolving.

BI software vendors are making their products easier and easier to use.

Newer generations of these tools now feature a group like

search capability that searches both structure and

unstructured data to find answers to queries.

BI Maturity Video Lecture

商业智能的概念、工具与应用

与讲师见面