关于此课程： If you don’t know where you are going, any road will take you there. One of the most important roles of a manager is to ensure everyone knows the destination. The most effective managers set expectations and assess their employees’ performance against those expectations, and take a coaching approach to helping them get to the destination. That’s exactly what you’ll learn to do in this course! You will explore how to collaboratively develop expectations with those you lead. When you encounter expectations that are not being met, you’ll learn how to use "Coaching Algebra" to determine the underlying issues that are impeding performance, and how to respond as a manger-coach. We look forward to you joining us as we explore these essential coaching topics!
此课程适用人群： While this course is probably most useful for those learners who are already managing people, it's also a great course for learners who plan or aspire to manage others in the future or who just want to assist in improving overall team dynamics within their respective organizations.
制作方： 加州大学戴维斯分校
教学方： Kris Plachy, CEO and Founder & Instructor, Leadership Coach, LLC &
UC Davis Division of Continuing and Professional Education
| 基本信息 | 课程 2（共 4 门，Coaching Skills for Managers Specialization ） |
| 语言 | English |
| 如何通过 | 通过所有计分作业以完成课程。 |
| 用户评分 |
授课大纲
第 1 周
Course Overview & Designing Performance Expectations
This module provides an overview of the entire course and then moves into talking about performance expectations. We'll discuss the three primary constructs of performance: process, people, and practice, learn what elements make effective mission and vision statements, and begin talking about creating effective performance expectations for your team members. You will also learn how to define clear expectations for team members and compare expectations and standards.
12 个视频, 4 个阅读材料
- 视频: Module 1 Overview
- 视频: Three Constructs for Performance: Process, People, & Practice
- 视频: Mission & Purpose
- 视频: What is Your Sentence?
- 视频: Expectations Overview
- 视频: Expectations vs. The Manual
- 视频: Giving Feedback (Optional)
- 视频: Beginning to Define Expectations
- 视频: Expectations and Standards
- 视频: Defining Expectations for Leaders and the Team
- 视频: Leadership Compass
- 阅读: Dan Pink: What is Your Sentence?
- 讨论提示: What is Your Sentence?
- 阅读: Elements of Mission Statements
- 讨论提示: Put it in a Bumper Sticker
- 阅读: 4 Hard Questions to Ask About Your Company's Purpose
- 阅读: Worksheet: Clarifying Expectations vs. the Manual
已评分: Module 1 Quiz
第 2 周
Key Performance Indicators and Accountability
We now have a fundamental understanding of drivers and expectations for organizations, teams, and individuals. It's now time to turn to the subject of accountability. We'll begin by discussing key performance indicators or KPIs, how to align KPIs with individual goals and commitments, and end by defining what is meant by accountability along with some strategies to employ when having accountability conversations with employees.
7 个视频, 6 个阅读材料
- 视频: Key Performance Indicators
- 视频: Defining Individual Goals
- 视频: Accountability Defined
- 视频: Tactical vs. Developmental Accountability
- 视频: Having an Accountability Conversation
- 视频: Why Managers are Uncomfortable with Accountability Conversations
- 阅读: Podcast Episode: Why Managers Must Establish KPI for Every Role on Their Team
- 阅读: Reading: Performance Management and KPIs
- 讨论提示: Discussion: Key Performance Indicators
- 阅读: Reading: What is Your Accountability?
- 阅读: Worksheet: Accountability
- 阅读: Podcast Episode: Basic Elements Required for Accountability
- 阅读: Reading: Right Way to Hold People Accountable
- 讨论提示: Discussion: Accountability
已评分: Module 2 Quiz
第 3 周
Diagnosing and Addressing Performance Gaps
In this module you will learn how to detect and resolve performance gaps for members of your teams. You'll learn about a process called "Coaching Algebra," and explore some effective strategies for coaching both skill set and mindset performance gaps.
6 个视频, 2 个阅读材料
- 视频: Diagnosing and Addressing Performance Gaps
- 视频: Coaching Algebra
- 视频: Skillset Coaching
- 视频: Mindset Coaching
- 视频: Putting it all Together
- 阅读: Podcast Episode: Managers and Coaching Algebra
- 阅读: Reading: Overcoming the Toughest Common Coaching Challenges
- 同学互评: Applying Coaching Algebra to Yourself
已评分: Module 3 Quiz
第 4 周
Specialization Milestone 1: Define Your Coaching Philosophy
In the final module of this course, you are going to complete your first specialization milestone by defining your own coaching philosophy. This will allow you to reflect on everything you've learned in these first 2 courses and determine, for yourself, your approach to coaching your employees.
4 个视频
- 视频: Milestone 1 Overview
- 视频: Tips for Giving Feedback
- 视频: Course Summary
已评分: Milestone 1: Define Your Coaching Philosophy
常见问题解答
运作方式
课程作业
每门课程都像是一本互动的教科书，具有预先录制的视频、测验和项目。
来自同学的帮助
与其他成千上万的学生相联系，对想法进行辩论，讨论课程材料，并寻求帮助来掌握概念。
证书
获得正式认证的作业，并与朋友、同事和雇主分享您的成功。
制作方
加州大学戴维斯分校
UC Davis, one of the nation’s top-ranked research universities, is a global leader in agriculture, veterinary medicine, sustainability, environmental and biological sciences, and technology. With four colleges and six professional schools, UC Davis and its students and alumni are known for their academic excellence, meaningful public service and profound international impact.
价格
| 购买课程 | |
|---|---|
| 访问课程材料 | 可用 |
| 访问评分的材料 | 可用 |
| 收到最终成绩 | 可用 |
| 获得可共享的课程证书 | 可用 |
评分和审阅
Great course allowing the student to develop a real thoughtful coaching philosophy. I look forward to implementing what I've learned with my team. The possibilities are limitless.
excelente
I thoroughly enjoyed the learnings!
This excellent course helps one focus on the observable and measurable bits of a management enterprise, allowing the manager to remove subjectivity from the process and focus on the important stuff. The class helps managers get down to the business of getting down to business!