课程信息
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第 4 门课程(共 10 门)

100% 在线

立即开始,按照自己的计划学习。

可灵活调整截止日期

根据您的日程表重置截止日期。

完成时间大约为6 小时

建议:4-8 hours of videos, readings, and quizzes...

英语(English)

字幕:英语(English), 越南语, 阿拉伯语(Arabic)

您将学到的内容有

  • Check

    Apply proven techniques for effective conference calls and webinars

  • Check

    Decipher the communications styles of executive managers

  • Check

    Identify and solve common obstacles to effective communication

  • Check

    Understand the benefits of effective communication in the workplace

您将获得的技能

Communication By TypeActive ListeningCommunicationCommunications Management

第 4 门课程(共 10 门)

100% 在线

立即开始,按照自己的计划学习。

可灵活调整截止日期

根据您的日程表重置截止日期。

完成时间大约为6 小时

建议:4-8 hours of videos, readings, and quizzes...

英语(English)

字幕:英语(English), 越南语, 阿拉伯语(Arabic)

学习Course的学生是

  • Community Managers
  • Customer Care Reps
  • Operations Managers
  • Project Managers
  • Business Developers

教学大纲 - 您将从这门课程中学到什么

1
完成时间为 2 小时

Communicating With Peers

5 个视频 (总计 32 分钟), 8 个阅读材料, 1 个测验
5 个视频
1.1 Communicating With Peers Part 14分钟
1.2 Communicating With Peers Part 27分钟
1.3 Book Chat: Working Effectively with Virtual Teams9分钟
1.4 Tips for Effective Virtual Meetings8分钟
8 个阅读材料
About this Course10分钟
Please Take this Survey10分钟
Lecture Slides10分钟
Required Readings10分钟
Module 1 Lecture Slides10分钟
Module 1 Required Readings10分钟
Resources for Working with and Managing a Virtual Team10分钟
Slides for Lecture 1.410分钟
1 个练习
Review10分钟
2
完成时间为 1 小时

Communicating With Your Manager

4 个视频 (总计 27 分钟), 2 个阅读材料, 1 个测验
4 个视频
2.2 Interview with Starbucks HQ Manager6分钟
2.3 Delivering Bad News4分钟
2.4 Communicating Change Effectively10分钟
2 个阅读材料
Module 2 Lecture Slides10分钟
Module 2 Required Readings10分钟
1 个练习
Review10分钟
3
完成时间为 1 小时

Communicating With Executives

3 个视频 (总计 26 分钟), 2 个阅读材料, 1 个测验
3 个视频
3.2 Deciphering the Communication Styles of Managers12分钟
3.3 Persuading Executive Managers8分钟
2 个阅读材料
Module 3 Required Readings10分钟
Module 3 Lecture Slides10分钟
1 个练习
Review10分钟
4
完成时间为 1 小时

Communicating With Your Direct Reports

3 个视频 (总计 24 分钟), 4 个阅读材料, 1 个测验
3 个视频
4.2 Giving Feedback to Your Employees11分钟
4.3 Book Chat: "Listen Up"7分钟
4 个阅读材料
Module 4 Lecture Slides10分钟
Module 4 Required Readings10分钟
Course Wrap-Up10分钟
End of Course Survey10分钟
1 个练习
Review10分钟
4.2
188 个审阅Chevron Right

29%

完成这些课程后已开始新的职业生涯

21%

通过此课程获得实实在在的工作福利

来自21 世纪的职场沟通的热门评论

创建者 NAApr 12th 2016

This course is really helpful. I would recommend it to my friend to learn how they can improve their communication skills at workplace and can be a good employee and a great manager.

创建者 MMFeb 1st 2016

The content of the course was good. Lectures were effective. I specially liked the last statement after every lecture "where ever you may be have a great time"

讲师

Avatar

Patricia Bravo, MBA, SPHR

Instructor, University of California, Irvine Extension

关于 加州大学尔湾分校

Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways....

关于 职场成功 专项课程

This series of courses will help you build, develop and hone the essential skills needed to improve your employability and advancement in today’s dynamic workforce. The courses in this Specialization may be taken in any order. Each course can also be taken independently. The Specialization concludes with a Capstone project that will give you the opportunity to integrate and apply the skills you have gained throughout the courses to your individual and organizational needs....
职场成功

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