课程信息
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Learner Career Outcomes

100% 在线

立即开始,按照自己的计划学习。

可灵活调整截止日期

根据您的日程表重置截止日期。

中级

完成时间大约为15 小时

建议:1-2 hours/week...

英语(English)

字幕:英语(English), 德语(German)

Learner Career Outcomes

100% 在线

立即开始,按照自己的计划学习。

可灵活调整截止日期

根据您的日程表重置截止日期。

中级

完成时间大约为15 小时

建议:1-2 hours/week...

英语(English)

字幕:英语(English), 德语(German)

教学大纲 - 您将从这门课程中学到什么

1
完成时间为 2 小时

Mediation Essentials

7 个视频 (总计 39 分钟), 2 个阅读材料, 3 个测验
7 个视频
Mediation : introduction and definition4分钟
Mediation : where, why ?4分钟
Mediation : How ? Roles and styles5分钟
The advantages of mediation5分钟
The mediation cycle (part 1)8分钟
The mediation cycle (part 2)5分钟
2 个阅读材料
At the end of this lesson..10分钟
At the end of this lesson...10分钟
3 个练习
Module 1 - Lesson 1 : Practice Quiz4分钟
Module 1 - Lesson 2 : Practice quiz4分钟
Module 1 : Final Graded Quiz24分钟
2
完成时间为 2 小时

Mediation in practice

6 个视频 (总计 34 分钟), 2 个阅读材料, 3 个测验
6 个视频
Getting ready: as a mediator5分钟
Resources for the mediator6分钟
Joint or Separate Meeting?5分钟
The challenge of confidentiality5分钟
Traps for the mediator5分钟
2 个阅读材料
At the end of this lesson10分钟
At the end of this lesson...10分钟
3 个练习
Module 2 - Lesson 1 : Practice quiz8分钟
Module 2 - Lesson 2 : Practice quiz10分钟
Module 2 : Final Graded Quiz24分钟
3
完成时间为 3 小时

Mediation in the Workplace part 1

4 个视频 (总计 25 分钟), 3 个阅读材料, 2 个测验
4 个视频
Mediation within an organization's "Dispute resolution system"6分钟
Mediation of individual grievances, in work : the case of supervisor harassment (part 1)6分钟
Mediation of individual grievances, in work : the case of supervisor harassment (part 2)6分钟
3 个阅读材料
At the end of this lesson...10分钟
At the end of this lesson...10分钟
Case study - workplace dispute10分钟
1 个练习
Module 3 - Lesson 1 : Practice quiz4分钟
4
完成时间为 3 小时

Mediation in the Workplace - part 2

2 个视频 (总计 13 分钟), 3 个阅读材料, 3 个测验
2 个视频
Mediation of collective conflicts in work (part 2)6分钟
3 个阅读材料
Before you begin10分钟
At the end of this lesson...10分钟
Before you begin10分钟
2 个练习
Module 4 : Practice quiz4分钟
Module 4 : Final Graded Quiz24分钟
4.6
10 条评论Chevron Right

来自Mediation and Conflict Resolution的热门评论

创建者 GGAug 28th 2018

Peaceful conflict resolution. We all need more of that. That should be a mandatory course ;-)

创建者 ICApr 11th 2019

Quality course. Highly recommended - clear and concise.

讲师

Avatar

Alan Jenkins

Professor
Management
Avatar

Aurélien Colson

Professor, ESSEC Business School - Director, IRENE Paris, Singapore & Brussels
Political Science

关于 ESSEC商学院

For over a century, ESSEC has been developing a state-of-the-art educational program that gives the individual pride of place in its learning model, promoting the values of freedom, openness, innovation and responsibility. Preparing future managers to reconcile personal interests with collective responsibility, giving consideration to the common good in their decision-making, and weighing economic challenges against the social costs are some of the objectives ESSEC has set for itself. Its ultimate goal? To create a global world that has meaning for us all. ...

关于 Negotiation, Mediation and Conflict Resolution 专项课程

This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation. You will learn the negotiation fundamental skills and tools thanks to the first Course. With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment. With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution. At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases....
Negotiation, Mediation and Conflict Resolution

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