课程信息
4.5
41 个评分
6 个审阅
专项课程

第 3 门课程(共 4 门),位于

100% 在线

100% 在线

立即开始,按照自己的计划学习。
可灵活调整截止日期

可灵活调整截止日期

根据您的日程表重置截止日期。
中级

中级

完成时间(小时)

完成时间大约为15 小时

建议:1-2 hours/week...
可选语言

英语(English)

字幕:英语(English), 德语(German)...
专项课程

第 3 门课程(共 4 门),位于

100% 在线

100% 在线

立即开始,按照自己的计划学习。
可灵活调整截止日期

可灵活调整截止日期

根据您的日程表重置截止日期。
中级

中级

完成时间(小时)

完成时间大约为15 小时

建议:1-2 hours/week...
可选语言

英语(English)

字幕:英语(English), 德语(German)...

教学大纲 - 您将从这门课程中学到什么

1
完成时间(小时)
完成时间为 2 小时

Mediation Essentials

...
Reading
7 个视频(共 39 分钟), 2 个阅读材料, 3 个测验
Video7 个视频
Mediation : introduction and definition4分钟
Mediation : where, why ?4分钟
Mediation : How ? Roles and styles5分钟
The advantages of mediation5分钟
The mediation cycle (part 1)8分钟
The mediation cycle (part 2)5分钟
Reading2 个阅读材料
At the end of this lesson..10分钟
At the end of this lesson...10分钟
Quiz3 个练习
Module 1 - Lesson 1 : Practice Quiz4分钟
Module 1 - Lesson 2 : Practice quiz4分钟
Module 1 : Final Graded Quiz24分钟
2
完成时间(小时)
完成时间为 2 小时

Mediation in practice

...
Reading
6 个视频(共 34 分钟), 2 个阅读材料, 3 个测验
Video6 个视频
Getting ready: as a mediator5分钟
Resources for the mediator6分钟
Joint or Separate Meeting?5分钟
The challenge of confidentiality5分钟
Traps for the mediator5分钟
Reading2 个阅读材料
At the end of this lesson10分钟
At the end of this lesson...10分钟
Quiz3 个练习
Module 2 - Lesson 1 : Practice quiz8分钟
Module 2 - Lesson 2 : Practice quiz10分钟
Module 2 : Final Graded Quiz24分钟
3
完成时间(小时)
完成时间为 3 小时

Mediation in the Workplace part 1

...
Reading
4 个视频(共 25 分钟), 3 个阅读材料, 2 个测验
Video4 个视频
Mediation within an organization's "Dispute resolution system"6分钟
Mediation of individual grievances, in work : the case of supervisor harassment (part 1)6分钟
Mediation of individual grievances, in work : the case of supervisor harassment (part 2)6分钟
Reading3 个阅读材料
At the end of this lesson...10分钟
At the end of this lesson...10分钟
Case study - workplace dispute10分钟
Quiz1 个练习
Module 3 - Lesson 1 : Practice quiz4分钟
4
完成时间(小时)
完成时间为 3 小时

Mediation in the Workplace - part 2

...
Reading
2 个视频(共 13 分钟), 3 个阅读材料, 3 个测验
Video2 个视频
Mediation of collective conflicts in work (part 2)6分钟
Reading3 个阅读材料
Before you begin10分钟
At the end of this lesson...10分钟
Before you begin10分钟
Quiz2 个练习
Module 4 : Practice quiz4分钟
Module 4 : Final Graded Quiz24分钟
4.5

热门审阅

创建者 EUOct 15th 2017

As the first courses of this serie, this is also a great class that teach skills each professional should have.

创建者 GGAug 28th 2018

Peaceful conflict resolution. We all need more of that. That should be a mandatory course ;-)

讲师

Avatar

Alan Jenkins

Professor
Management
Avatar

Aurélien Colson

Professor, ESSEC Business School - Director, IRENE Paris, Singapore & Brussels
Political Science

关于 ESSEC Business School

For over a century, ESSEC has been developing a state-of-the-art educational program that gives the individual pride of place in its learning model, promoting the values of freedom, openness, innovation and responsibility. Preparing future managers to reconcile personal interests with collective responsibility, giving consideration to the common good in their decision-making, and weighing economic challenges against the social costs are some of the objectives ESSEC has set for itself. Its ultimate goal? To create a global world that has meaning for us all. ...

关于 Negotiation, Mediation and Conflict Resolution 专项课程

This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation. You will learn the negotiation fundamental skills and tools thanks to the first Course. With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment. With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution. At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases....
Negotiation, Mediation and Conflict Resolution

常见问题

  • 注册以便获得证书后,您将有权访问所有视频、测验和编程作业(如果适用)。只有在您的班次开课之后,才可以提交和审阅同学互评作业。如果您选择在不购买的情况下浏览课程,可能无法访问某些作业。

  • 您注册课程后,将有权访问专项课程中的所有课程,并且会在完成课程后获得证书。您的电子课程证书将添加到您的成就页中,您可以通过该页打印您的课程证书或将其添加到您的领英档案中。如果您只想阅读和查看课程内容,可以免费旁听课程。

还有其他问题吗?请访问 学生帮助中心