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学生对 ESSEC商学院 提供的 Mediation and Conflict Resolution 的评价和反馈

345 个评分


Mediation is a crucial means to reaching peaceful and agreed solutions in today’s world – on an international, political, industrial, peace-keeping or social level. With the course you will be able to choose and lead a mediation process. You will gain a deeper understanding of workplace and international conflict resolution. Fundamentals of Negotiation are required to complete this MOOC. You can acquire them through our MOOC "Negotiation Fundamentals". After this course, you will be able to: Define what a mediation is and choose when to use it; List different types of mediation; Identify typical challenges and difficulties that most mediators face; Choose the adequate strategies within a repertoire of options; Identify the do’s and don’ts in mediation. This MOOC offers video lectures from leading experts, interactive questions, case studies, practice and graded quizzes. Designed as a logical follow on from the suite of ESSEC IRENE online courses in negotiation, this course about mediation and conflict resolution teaches a whole set of additional skills and approaches. Developed by one of Europe’s leading institutes of research and education in negotiation and mediation, ESSEC IRENE, this course provides you with a meaningful and effective bouquet of practical cases, tools, approaches and skills to put your mediation into high-impact practice....



Dec 30, 2020

Very useful content explained in best possible way by bullet points and further narration - thanks to the faculty for preparing these modules


Aug 3, 2022

Very informative. Touched on the basics and provided many practical examples to show how mediation is conducted in real life situations.


26 - Mediation and Conflict Resolution 的 50 个评论(共 89 个)

创建者 Rafael S

Jul 14, 2022

T​he course is pretty good, dynamics and teacher are great. I learned a lot with it. I strongly recomend it.

创建者 Carlos A B S

Jan 18, 2021

The teachers are awesome! They are full of negotiation experiences. I like their methodology :)

创建者 Jannie E

Aug 1, 2022

Very good and learn so much. Will defnitely recommend both Coursera and this course! Jan Ellis

创建者 Guy G

Aug 28, 2018

Peaceful conflict resolution. We all need more of that. That should be a mandatory course ;-)


Jul 8, 2020

it was a great time learning the concept of mediation and conciliation on a whole new level

创建者 Maria A G J

Apr 10, 2021

Un curso muy proactivo, te ayuda a realizar casos de vida real y a analizar mucho más

创建者 Yurii L

Apr 25, 2020

An incredible course with beautiful theoretical material and real practice and cases

创建者 LUIS A C M

Jun 14, 2021

Me ayudo muchisimo este aporte en base a como poder resolver los conflictos.

创建者 George m j

Nov 2, 2020

A really beautiful course for everyone really enjoyed it

Thank you.

创建者 Humza Z

May 14, 2020

Perfect for someone interested in Mediation & Conflict Resolution!

创建者 Dave S

Aug 28, 2020

Outstanding course. The material was clear and well presented.


Jun 1, 2020

Good class. Too much detail, need to spend time to learn it.

创建者 Andrew G

Aug 14, 2020

Excellent Course packed with real skills and good examples.

创建者 Aimable H

Dec 13, 2020

Hello, I want continue to complete the negotiation,


创建者 Ionut M C

Apr 11, 2019

Quality course. Highly recommended - clear and concise.

创建者 Eduardo d A M

Jun 26, 2020

I loved the way the activities integrated the theory

创建者 Medha P

Feb 7, 2022

Super insightful - learnt a lot, will revisit again

创建者 Tonka I

May 31, 2020

Great Course! I really enjoyed it! Great professors

创建者 Patrick G G

Feb 5, 2022


创建者 David N N

Aug 21, 2020

A well packaged and delivered course. Thank you

创建者 Kezia G S

Apr 28, 2020

A very helpful course to a beginner like me :D

创建者 Elvis W

Aug 15, 2022

I learned a lot. very good teachers

创建者 Lisa C

Mar 1, 2021

Phenomenal. So grateful Coursera!

创建者 Camilla

Jun 19, 2020

I thoroughly enjoyed this course.


May 2, 2021

amazing course Thank you so much