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返回到 冲突解决的技巧

学生对 加州大学尔湾分校 提供的 冲突解决的技巧 的评价和反馈

4.4
883 个评分

课程概述

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

热门审阅

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

VC

Apr 29, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

筛选依据:

126 - 冲突解决的技巧 的 150 个评论(共 219 个)

创建者 Sharier M T

Jan 19, 2021

Great Effort!

创建者 Sarah R

Jun 1, 2017

Great Course!

创建者 Edwina F

Jun 1, 2016

Really useful

创建者 Vishnupriya S

May 27, 2020

Good Course.

创建者 Ishaku M

Oct 21, 2016

great course

创建者 megha d

Jul 14, 2020

good course

创建者 Arun J P

Jul 6, 2020

nice course

创建者 YOUNES M

May 28, 2020

Thank you !

创建者 Sandeep S

Jun 14, 2020

Excellent!

创建者 JhoryAnne N

Dec 6, 2015

Thank you.

创建者 IRIS M V M

Jun 17, 2022

Excellent

创建者 Ratan K J

May 19, 2020

Very good

创建者 Adel Y A A

Jan 6, 2020

Very Good

创建者 Ebenezer A L

Dec 21, 2018

Educative

创建者 Paulina T

Jun 1, 2017

Loved it!

创建者 Marcela P

Jun 18, 2016

Very good

创建者 Amy B C

Jul 8, 2021

Perfect!

创建者 MOHAMAD M

Apr 17, 2021

good job

创建者 Dhruba J D

Apr 26, 2020

Awesome

创建者 guillermo o

May 23, 2016

great!

创建者 Shaniko K

Apr 18, 2018

Great

创建者 Dr.Alaa Z

Jan 31, 2016

Great

创建者 Manal J

Mar 29, 2021

Good

创建者 Awarun T

Jun 4, 2017

good

创建者 Sam'un M

Sep 25, 2020

Yes