创建者 ABASIAMA N
•Jun 19, 2021
It was a wonder and very practical course filled with insights of how to render an effective customer support.
创建者 Saranya B
•May 29, 2021
Course was really excellent and standard of course was high, Sure this will help us for our career enhancement
创建者 Myles R
•Aug 14, 2020
Very informational Certificate and I can't wait to utilize the information I learned here in my future career!
创建者 ARMAN D
•Oct 20, 2019
it was very useful and interesting I hope it will be some other courses more about IT SUPPORT specifically too
创建者 Haider A S
•May 17, 2020
One of great courses and so many assignments, i learned much of it and so happy to receive my certification
创建者 bhupesa p
•Feb 17, 2020
Its unbelievable, I feel, this course improve my soft skill and confidence. Thanks coursera and thanks IBM.
创建者 Abhijit S
•Dec 24, 2021
All learning point & assignments are very helpful to our day to dat activity & increase our knowledge
创建者 Liz M
•Nov 14, 2021
I really enjoyed this course. I will recommend. You will learn a whole other level of customer service !
创建者 Anne O
•Apr 9, 2022
very happy i took this course, it has really broaden my scope and awareness regarding customer service.
创建者 Sibulelo S
•Aug 12, 2021
very useful cause I'm doing the job I really enjoyed the course thanks a lot for this opportunity given
创建者 Lorrence M A
•Aug 27, 2020
Excellent course to learn new skills as well as collaborating with students to learn and sharing ideas.
创建者 Efraín C B
•Apr 13, 2022
It is a very complete course I learned a lot about how to deal with costumers, and being a good agent.
创建者 Allan L C C
•Aug 3, 2021
It is a very good course , you can learn a lot about costumer services and have and deep knowledge.
创建者 WILLIAM R L
•Aug 14, 2020
Importante que pueda tener la certificación por parte de una empresa de gran importancia como IBM.
创建者 Rahul V
•May 12, 2021
Very useful learning that can be applied in day to day work. The teaching methodology is awesome.
创建者 Andrea P
•Oct 6, 2019
great course and great/clear videos, explanations and excercise to develop these essential skills
创建者 Mariyam F S
•Aug 1, 2019
An excellent experience and in-depth learning about customer relationship and engagement process.
创建者 Chisom U
•Apr 27, 2022
This course is very educating and insightful. I enjoyed every lesson that was taught. Keep it up
创建者 Onukaogu K O
•Mar 11, 2022
I really enjoyed this learning process and I look fort taking other courses as soon as possible.
创建者 Lal P C
•Jul 18, 2019
Really very nice course . Which give details description of Customer Service and it's aspects.
创建者 Fabíola O F S
•Jul 27, 2020
curso muito bom, bem explicativo e detalhado, ganhei auxilio financeiro, e estou muito grata.
创建者 Julian K
•May 10, 2019
It is very helpful and i would recommend that everyone gets an opportunity to do this course.
创建者 milenaguila 6
•Jan 6, 2022
Es muy bueno el curso ya que le enseña como afrontar las llamadas de clientes insatisfechos.
创建者 Amron D B
•Feb 22, 2020
I have so many knowledge i got here in Coursea. Thanks so much for being as Onliner student.
创建者 Yuddely D L A L D
•Apr 9, 2022
thnks for the opportunity to learn through this course about customer service fundamentals.