Chevron Left
返回到 Customer Service Fundamentals

学生对 知识加速器 提供的 Customer Service Fundamentals 的评价和反馈

4.8
1,165 个评分

课程概述

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build the knowledge and develop the skills needed to be a successful Customer Service Specialist: • Communication Skills which focus on clear, concise communication and listening. • Appropriate empathetic behavior such as such as patience, curiosity, and willingness to help. • Problem solving to research an issue and help determine an appropriate resolution. • Process adherence to ensure the proper flow and Service Level Agreements are met. The course is divided into 4 modules, and you will be assessed and awarded badges along the way! The course also includes interactive training including labs to reinforce all of the learning components above. At the conclusion of the course, you will receive an email notification from Acclaim with instructions for claiming the badge. Upon accepting your badge, it will be necessary to create a user account on Acclaim, where you will have the ability to manage your badge(s), opt-in to other communications and features, as well as take advantage of features allowing you to share your badge to social media and other destinations....
筛选依据:

201 - Customer Service Fundamentals 的 225 个评论(共 362 个)

创建者 Soyinka O

Jul 31, 2020

创建者 Prasana K

Apr 21, 2021

创建者 B F

Jun 30, 2022

创建者 Maggie

Mar 25, 2022

创建者 onwukanjo e

Jan 16, 2022

创建者 Rayees A L

Jun 15, 2020

创建者 Osuobeni J E

Mar 5, 2020

创建者 Stanley A R

Sep 30, 2019

创建者 Adam M

Sep 16, 2022

创建者 Damilola B

Sep 7, 2022

创建者 Delvin J K

Jan 20, 2021

创建者 Mario S M

Oct 13, 2019

创建者 Marco C

May 30, 2022

创建者 Mulalo R

Sep 7, 2021

创建者 dinesh p

Sep 18, 2019

创建者 Quynh L T N

Jan 29, 2021

创建者 Shushanik G

Apr 25, 2020

创建者 Leon R C P

Jan 18, 2020

创建者 Olusola K

Mar 31, 2020

创建者 Chizi A

Jun 17, 2022

创建者 panagiotis m

May 27, 2019

创建者 nonye t

May 29, 2022

创建者 Carlos L

Aug 23, 2021

创建者 Chantelle C

Mar 26, 2022

创建者 Grace O

Mar 5, 2022