创建者 I N
•Feb 22, 2021
I got to learn a lot that encompasses customer service, support, and customer management. Great course, well detailed with illustrations and notes.
创建者 Achraf H
•Sep 5, 2019
This course is such a useful source of information and give me some tips of professional communication that will be adaptable to my career vision.
创建者 Michael O A
•May 29, 2019
A complete ad comprehensive course that enables one to relate well and solve problem empathetic ally. I appreciate the content and the references.
创建者 Felipe G C
•Jun 9, 2020
Um curso completo! Fornece uma visão completa de todo o processo de suporte ao cliente. Boa metodologia e os materiais para leitura são ótimos.
创建者 Raúl A J Z
•May 24, 2020
Muy buen curso y maneja conceptos que no se me habrían ocurrido como esenciales para una persona que se dedica a ser "customer service support"
创建者 Christian B F
•Jun 18, 2019
The course was excellent! It was like a validation and a refresher for me and I have been working in the customer service industry for a while.
创建者 Kamilah J
•Feb 22, 2021
This course was easy to follow along and understand and wasn't too confusing or didn't use too many technical terms to make its too confusing.
创建者 Aziken R
•Dec 6, 2020
The course was worth my time! Well paced and all assignments and lessons gave me a deep understanding towards customer support and engagement.
创建者 Anas A
•Oct 6, 2019
This course is so well managed and organized it helped me improve my skills in many aspects. Thank you very much for your precious efforts!
创建者 Valerie E
•Apr 21, 2020
A very informative and great course. I learned a lot that I thought I knew. I didn't know until I completed the course. Great Information
创建者 Mercy O
•Mar 18, 2022
Great course with great tutors. I recommend for anyone looking to go into customer service and also those looking to get more knowledge.
创建者 Kofi E
•May 7, 2020
Well structured course and interactive manuals. Had a great time learning, will recommend it for anyone who has interest in pursuing it
创建者 Titus F P
•Feb 24, 2020
The information I got from this course was very helpful and useful for customer support since customers are the backbone of the company
创建者 Helena S A
•Sep 29, 2021
Excellent course for those who want to learn more about the fundamentals of Customer Service. Thank you for this amazing opportunity!
创建者 Regina
•May 22, 2020
I certainly enjoyed this course. It was informative and the guidance was clear and concise making it easy to finish at my own pace.
创建者 justin e c
•Oct 9, 2020
This was an awesome course when it came to the material. I am so excited to start this next chapter in working in the IT Field.
创建者 ibrahim i
•Apr 8, 2020
I recommend this wonderful course for customer engagement professionals out there. It covers every area of customer engagement.
创建者 Shafiq A
•Jan 20, 2020
The course is excellent, Lot of practical assignments which helped me to learn skills and apply them in real-world scenarios.
创建者 Ingrid O
•Sep 27, 2021
This course was full of crucial information that will be of great help to get into the indistry of call centers. Thank you!
创建者 Deleted A
•Jan 7, 2020
This has been a very good course. I think all service organizations should have their employees./support agents take this.
创建者 Sara V
•Oct 28, 2020
I highly recommend this course to those interested in entering the customer service side of business with a great company.
创建者 Imelda R M
•May 28, 2020
Awesome course. It highlighted all aspect of customer engagement and broadened my knowledge in customer service modalities
创建者 CARMEN A
•Dec 24, 2021
Great course, very informative, lots of creative ways to problem solve issues, dealing customers on a professional level.
创建者 Wilma ( F
•Apr 4, 2022
This is a great course that provides an indepth understanding and insight of Customer Service Fundamentals. Thank you
创建者 Oluwadamilare A
•Apr 25, 2020
It's a pleasure to have taken this course. With this i should be on my way to marking a mark in the service industry.