课程信息
4.1
56 个评分
11 个审阅
专项课程
100% 在线

100% 在线

立即开始,按照自己的计划学习。
可灵活调整截止日期

可灵活调整截止日期

根据您的日程表重置截止日期。
完成时间(小时)

完成时间大约为12 小时

建议:3 weeks of study, 1-2 hours/week...
可选语言

英语(English)

字幕:英语(English)
专项课程
100% 在线

100% 在线

立即开始,按照自己的计划学习。
可灵活调整截止日期

可灵活调整截止日期

根据您的日程表重置截止日期。
完成时间(小时)

完成时间大约为12 小时

建议:3 weeks of study, 1-2 hours/week...
可选语言

英语(English)

字幕:英语(English)

教学大纲 - 您将从这门课程中学到什么

1
完成时间(小时)
完成时间为 27 分钟

Introduction to Specialisation and Course

In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace. As language reflects cultures, we will begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. You will learn to adopt appropriate intrapersonal and interpersonal communicative strategies to present information based on the 7 communication principles. And, finally, you will learn to build your personal profile and appropriately align yourself to a globalised workplace....
Reading
2 个视频 (总计 7 分钟), 2 个阅读材料
Video2 个视频
Course Introduction Video2分钟
Reading2 个阅读材料
Specialisation Overview10分钟
(FAQ) Frequently Asked Questions10分钟
完成时间(小时)
完成时间为 1 小时

Establish Work Relationships

In this module, you will learn that, in order to adopt appropriate communication strategies in a globalised workplace, it is very important to gain insights into what is valued in a culture and how language is used to reflect cultural values. We can then move on to discuss some effective intrapersonal and interpersonal communication skills required to build relationships with colleagues and to inform others in a workplace....
Reading
9 个视频 (总计 58 分钟), 1 个阅读材料, 1 个测验
Video9 个视频
Power Distance2分钟
Individualist and Collectivist2分钟
Masculinity and Femininity3分钟
Long and Short Term Orientation3分钟
How cultural values affect the way we communicate6分钟
Intrapersonal Communication9分钟
Communication Process12分钟
Cultural Values, Context and Politeness10分钟
Reading1 个阅读材料
References10分钟
Quiz1 个练习
Establish Work Relationships20分钟
2
完成时间(小时)
完成时间为 9 小时

Effective Communication

In this module, you will learn about the 7 principles of effective communication, and how you can effectively inform your colleagues based on the 7 principles of communication to inform....
Reading
15 个视频 (总计 119 分钟), 2 个阅读材料, 4 个测验
Video15 个视频
Clarity5分钟
Completeness4分钟
Correctness3分钟
Conciseness3分钟
Concreteness4分钟
Coherence4分钟
Courtesy7分钟
Summary for 7Cs1分钟
Using the 7Cs to Inform9分钟
Giving Instructions14分钟
Offering Suggestions16分钟
Seeking Clarification15分钟
Giving Bad News21分钟
Summary for Interpersonal Communicative Strategies2分钟
Reading2 个阅读材料
References10分钟
Pre-lesson tasks10分钟
Quiz1 个练习
Quiz for Giving Instructions20分钟
3
完成时间(小时)
完成时间为 4 小时

Personal Profile

And, finally, you will learn how to establish a professional self in a globalised workplace. You will learn to adopt strategies to build a professional image and relationships with colleagues as a team member and team leader in a globalised workplace, align yourself to your workplace, build your own personal profile (brand) in a workplace, and use social networking sites to widen your network and present your personal profile (brand)....
Reading
6 个视频 (总计 65 分钟), 3 个阅读材料, 1 个测验
Video6 个视频
Aligning self to your workplace4分钟
For Potential Employers8分钟
In Workforce17分钟
Connecting on Social Networking Sites14分钟
Etiquettes of using Social Networking Websites8分钟
Reading3 个阅读材料
References10分钟
Useful websites for your personal branding, CV and portfolio10分钟
References10分钟
4.1
11 个审阅Chevron Right

热门审阅

创建者 SBOct 25th 2016

It is extremely contemporary and a very useful course!

讲师

Avatar

Misty So-Sum Wai-Cook

Dr
Centre for English Language Communication

关于 新加坡国立大学

A leading global university located in Asia, the National University of Singapore (NUS) is Singapore’s flagship university, and offers a global approach to education and research with a focus on Asian perspectives and expertise. Its transformative education includes a broad-based curriculum underscored by multi-disciplinary courses and cross-faculty enrichment. ...

关于 在全球化职场中进行有效沟通 专项课程

In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace. This is done through four courses, building from knowing the self to communicating with the inner circle of colleagues within the organisation and expanding this circle to include external partners and stakeholders. There is also a capstone project which requires you to apply what you have learned in the four courses in real-life contexts potentially with industry players....
在全球化职场中进行有效沟通

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