In this course we will examine the changing role of the consumer in healthcare. Consumers are asking for more accountability in how healthcare is delivered and paid for. Healthcare professionals must make sure that they are delivering high quality, personalized care.
课程信息
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第 1 门课程（共 4 门）
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初级
完成时间大约为14 小时
英语（English）
字幕：英语（English）
可分享的证书
完成后获得证书
100% 在线
立即开始，按照自己的计划学习。
第 1 门课程（共 4 门）
可灵活调整截止日期
根据您的日程表重置截止日期。
初级
完成时间大约为14 小时
英语（English）
字幕：英语（English）
提供方
美国东北大学
Founded in 1898, Northeastern is a global research university with a distinctive, experience-driven approach to education and discovery. The university is a leader in experiential learning, powered by the world’s most far-reaching cooperative education program. The spirit of collaboration guides a use-inspired research enterprise focused on solving global challenges in health, security, and sustainability.
教学大纲 - 您将从这门课程中学到什么
完成时间为 3 小时
Consumerism in Healthcare
Welcome to Healthcare Consumerism and Implication for Care Delivery. In this first week we will look at an overview of the evolving role of healthcare consumerism and the driving forces behind it.
完成时间为 3 小时
11 个视频 （总计 43 分钟）, 5 个阅读材料, 4 个测验
11 个视频
Module 1 Overview1分钟
Defining the Healthcare Ecosystem5分钟
Consumer Driven Ecosystem4分钟
Ted Talk Debrief3分钟
The Role of the Consumer4分钟
The Role of Employers3分钟
The Role of Physicians and Hospitals5分钟
Consumer Challenges4分钟
Guest Lecture: Measuring Care in the Continuum3分钟
Future Trends in Healthcare Consumerism4分钟
5 个阅读材料
What I Learned About Health Care When My Cat Died10分钟
Redesigning Care for High-Cost, High-Risk Patients10分钟
Hospital Compare from medicare.gov10分钟
For millennials, a regular visit to the doctor’s office is not a primary concern10分钟
Texas Walmart hosting Beacon mental health clinic10分钟
4 个练习
Module 1 Practice Quiz 16分钟
Module 1 Practice Quiz 26分钟
Module 1 Practice Quiz 330分钟
Module 1 (Graded)30分钟
完成时间为 3 小时
Operational Challenges and Change Management
This week we will explore organizational change and how it relates to healthcare.
完成时间为 3 小时
10 个视频 （总计 36 分钟）, 2 个阅读材料, 4 个测验
10 个视频
The Need For Change4分钟
Driving Change1分钟
Types of Innovation4分钟
Planning for Change4分钟
How Operational Change Impacts Consumers5分钟
Guest Lecture: Technology and Consumer Engagement2分钟
Responding to Change in the Healthcare Industry4分钟
Three E's of Change3分钟
Into the Unknown3分钟
2 个阅读材料
3 Steps for Engaging Health Care Providers in Organizational Change10分钟
Fair Process: Managing in the Knowledge Economy10分钟
3 个练习
Module 2 Practice Quiz 14分钟
Module 2 Practice Quiz 230分钟
Module 2 Practice Quiz 330分钟
完成时间为 3 小时
Financial & Payment Challenges of Healthcare Consumerism
This week we will consider financial and reimbursement models from a distinct consumerism context.
完成时间为 3 小时
9 个视频 （总计 32 分钟）, 1 个阅读材料, 4 个测验
9 个视频
Consumers and Shifting Costs3分钟
Fee for Service payment model2分钟
Financial Payments and Operations3分钟
Payment Models and the Continuum of Care3分钟
Guest Lecture — The Challenges of Integration and the Consumer3分钟
New Models4分钟
Payment Models in Non-Healthcare Services3分钟
Ecosystems and Consumer Engagement4分钟
1 个阅读材料
The Case for Capitation15分钟
4 个练习
Module 3 Practice Quiz 130分钟
Module 3 Practice Quiz 230分钟
Module 3 Practice Quiz 330分钟
Module 3 Graded Quiz30分钟
完成时间为 4 小时
The Role of Analytics in Healthcare Consumerism
Welcome to the last week of the course. We'll wrap up our exploration of healthcare consumerism by looking at the role analytics plays in consumer decisions within healthcare.
完成时间为 4 小时
9 个视频 （总计 40 分钟）, 3 个阅读材料, 4 个测验
9 个视频
The Role of Analytics in Daily Life5分钟
Applying Analytics to Healthcare4分钟
Analytics and Operational Improvement4分钟
Analytics and Consumerism in Healthcare5分钟
How Others Measure Quality4分钟
Using Analytics for Proactive Outreach4分钟
Guest Lecture: Social Determinants in Care Across the Continuum4分钟
Challenges of Measurement5分钟
3 个阅读材料
Why Is Data Analytics Important in Healthcare?10分钟
Data Analytics Can Drive Change in Health Care10分钟
10 High-Value Use Cases for Predictive Analytics in Healthcare10分钟
3 个练习
Module 4 Practice Quiz 130分钟
Module 4 Practice Quiz 230分钟
Module 4 Practice Quiz 330分钟
关于 Healthcare Trends for Business Professionals 专项课程
This Specialization will provide learners with the knowledge and skills to recognize key shifts in the industry and to have an agile perspective on how these shifts might impact their organizations. Learners will be exposed to the key drivers in the global healthcare industry today so they might apply what they have learned to help their organizations.
常见问题
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Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
- The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
- The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
我订阅此专项课程后会得到什么？
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退款政策是如何规定的？
如果订阅，您可以获得 7 天免费试听，在此期间，您可以取消课程，无需支付任何罚金。在此之后，我们不会退款，但您可以随时取消订阅。请阅读我们完整的退款政策。
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