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学生对 ESSEC商学院 提供的 酒店分销基础 的评价和反馈

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274 条评论


In today’s hotel sector an increasingly complex network of traditional and web based channels have to be managed to insure hotel success. Key questions include: how should you distribute over the web? What should you include on your website so people book through it? How can you maximise the potential of online travel agents (OTAs)? With the distribution environment both highly complex and constantly evolving, this course will give you comprehensive foundation of current industry practices to help jump start your career in this fascinating domain. Acknowledgements: Claire Bertrand, Vincent Chatain, Jessica Moses, Benjamin Six (ESSEC Business School), Emilie Dupré (Image-In), Gregory Halidy (Triplay)...


Sep 6, 2016

I like it and I did never imagined the abundance of its content based on today's market.\n\nReally the course helped me a lot and immediately started implementing what I learned.\n\nThank you Coursera

Jan 6, 2018

Very well done, these teachers and other important figures involved in the course are sharing extensive knowledges and they are teaching very clearly making the topic easy to comprehend, BRAVO!!!


1 - 酒店分销基础 的 25 个评论(共 272 个)

创建者 Daniel H

Feb 5, 2019

I really liked this course and the insights given into hotel distribution and its channels. There have been things to take away from this which I have immediately been able to apply to my current job position and has positively affected the way I perceive and run my business today! The only sad part about this course is that it is a little outdated and a lot of complimentary reading links don't work!

创建者 Shamon R

Feb 19, 2019

I have learnt so much and now inspired to continue to learn more.... well structured course

创建者 Jim L

Oct 27, 2017

I spent quite a bit of time going through the week one course material in "The fundamentals of hotel distribution" class and submitted a quality assignment. However, I was extremely disappointment when the peer review assignment resulted in a failed grade. This process is surprisingly subjective and unfair since my success hinges on the way a fellow student, who doesn't know the material yet either, thinks of my assignment. I feel like the grades need to be more objective and not at the whim of my peers, so seems like I'm wasting money.

创建者 Olivier D

May 29, 2021

I​t'a very good course, very clear and always straight to the point and giving enough information on how the business is working. I am not working in this industry at the moment but I am not very interested and it really change my views on it. Thank you Peter O'Connor !

O​ne comment though i have the impression that in the grading, some people are retaliating when you grade them badly. There was a guy (initials KK) who i rated low because he just copied and pasted irrelevant text from internet on all assignament questions and after that he retaliated, rating me systematically 1 on all my assignments. I ended up passing because the other people rated me honestly but i think you should make sure this type of behavior is detected and penalized...

创建者 C H

Dec 27, 2020

This course is very helpful to gain insight and knowledge about hotel distribution. I wanted to refresh and update my existing knowledge based on my former studies Hotel Management (BBA). I do rate the content positively. The peer assignment system although, is very weak and lacks professional supervision and feedback. Apart from reviewing I also commented a few assignments. No one commented mine though. When I need to review other people's submissions the page says that no assignments are available to be reviewed, although the forum is full of people asking for their assignments to be reviewed. Also while reviewing, I noticed that some people really don't get what is asked of them. How can those people rate other people's assignments?

创建者 Mario P

May 27, 2019

I find the course very basic.

创建者 GINA S

Nov 10, 2015

I was pleasantly surprised to realize that I enjoyed this course! The topics were interesting and going through and passing the course assignments helped boost my confidence in discussing hotel business with industry partners. This course is highly recommended, thanks ESSEC and Coursera!

创建者 Leonardo D

Jan 7, 2018

Very well done, these teachers and other important figures involved in the course are sharing extensive knowledges and they are teaching very clearly making the topic easy to comprehend, BRAVO!!!

创建者 ibrahim m

Sep 7, 2016

I like it and I did never imagined the abundance of its content based on today's market.

Really the course helped me a lot and immediately started implementing what I learned.

Thank you Coursera

创建者 Alexis B

Mar 27, 2018

Excellent MOOC qui offre un contenu structuré de la distribution dans l'hôtellerie. J'invite non seulement les personnes qui souhaitent s'orienter vers la profession de revenue managers, que les commerciaux, chefs de produit TO, à suivre ces MOOC de l'ESSEC. Les 3 points forts à mon sens :

1/ La structure des cours qui permet d'avoir une vision complète; libre à chacun d'effectuer ses propres recherches pour aller plus loin et creuser les sujets qui le concerne /l'intéresse plus.

2/ La parcours permet d'avoir un diplôme (et l'afficher sur son profil Linked In), ce qui est gage de confiance pour les potentiels recruteurs.

3/ La qualité générale des informations; croisement de regards de professionnels et de professeurs.

Merci ! A quand un MOOC le front office dans l'hôtellerie ?

创建者 Aydin U

Feb 16, 2021

I am proud to complete "The fundamentals of hotel distribution" course by ESSEC Business School and offered through Coursera. This course is providing a comprehensive foundation with very well structured content on hotel distribution management.

I have quite a good undrestanding now on how a hotel is being sold, how to manage distribution effectively using multiple direct and indirect online and offline channels, how to take short term operational and long term strategic approach for hotel distribution, how to distrubute over the web, what to include on web site in order to achieve direct bookings and how to maximise the potential of Online Travel Agents (OTAs).

Many thanks to ESSEC Business Shcool and COURSERA.

创建者 Pedro F

Apr 8, 2020

O curso em si é muito bom.Fácil de se entender e vai direto ao ponto .Explicações e professores também a altura.De forma geral gostei muito do curso e graças a isto irei continuar a aprender.A única parte que não gostei foi o fato de depender da avaliação de outros inscritos para poder terminar o curso.Este vínculo me deixou preocupado que a conclusão do meu curso e de todos os colegas fica a critério não do curso , mas sim de outros inscritos.Mas de resto adorei o curso e me sinto mais preparado para o mercado de trabalho.

创建者 Ariana V T

Nov 15, 2016

Es la primera vez que llevo un curso online, la verdad nunca imaginé que pudiese ser tan completo y dinámico. Para ser un curso introductorio me parece que te hace ver temas muy interesantes y aplicativos desde la primera semana, he aprendido muchos términos hoteleros que antes no comprendía, analizar cada estrategia que usan los hoteles para atraer clientes y buscar rentabilidad. Estoy segura que el siguiente curso será mucho más interesante y definitivamente aportará en mi carrera profesional.

创建者 Maxim B

Nov 13, 2017

The content of the course is very dense and of good value. I really enjoyed not only the quality of the lectures and energy of the professors, but also the diversity of assignments, ranging from reading business articles on related topics and analyzing hotels economics in terms of marketing expenditures. One thing that needs to improved - please add more up-to-date articles, so that business cases presented are relevant in such a fast-changing industry as on-line marketing.

创建者 Constantinos D

Jan 17, 2016

Before attending this course, I was really "lost" in the online travel distribution world with the feeling of falling behind in knowledge. Once I started the course, I got a very clear, structured and practical way of understanding what's happening in hotel distribution, apply acquired skills in quizzes, exercises and real-life examples and assignments and be prepared to assist or consult hotel managers on how to handle such issues.

创建者 Pankaj K P

May 24, 2020

Exceptional . Many a terms were new to me . But as the week's progressed the content became even more clear . Can include strategies of Priceline & AirBnb to make it more complete . Lastly , your this small but comprehensive course has urged me to learn more & do more in-depth learning . All the best for educating we students with high quality content .

创建者 Daniel P

Mar 11, 2019

In general, the module introduces to how optimising your distribution channels is a important part to be competitive into the hotel industry. Even though, there is a important inclination towards OTAs channels and Hotels sites, than for other traditional channels, it does cover main important points of today's challenges for properties.

创建者 Vanessa G

Aug 30, 2020

Excelente! Pequeños videos de menos de 5 min que no permiten perder de atencion los detalles. Me encanto poder grabar mis notas de lo que me interesaba y poder volver a ver los videos cuando no entendia bien el concepto. He aprendido mucho mejor y a mayor profundidad el manejo de las OTA, Revenue Management y las paginas de sitio

创建者 Adrian T

Dec 23, 2020

Prof O Connor really knows his stuff. Noticed some reading material are dated. It would be great that you can have updated reading material to compliment the ever changing trend of distribution and OTA. I thought the interview with Expedia and BCOM was excellent, they gave some insight on the OTA business.

创建者 Wilson E

Jun 12, 2017

This was a great course. I had no background knowledge of channel management and online travel agencies and indirect and direct marketing when I started. It has fulfilled my objective on being a better business partner with industry knowledge and has also helped build my business acumen.

创建者 Madelynn A

Aug 21, 2020

This course was very informative and helped me gain knowledge in Revenue and Hotel distribution. It was user friendly and easy to follow. I like how it sets up deadlines for you so that you are not falling behind and if you are, you'll have time to catch up.

创建者 Anoop J

May 5, 2020

Loved it! I will highly recommend this course for all hoteliers. No matter how many years of experience a hotelier has, its important to understand sales strategy and this course is one of the best!

Its all about sell sell sell


Anoop Jayaprakash

创建者 Vikas K

Jul 22, 2020

Excellent course, where you can enhance your knowledge and Hotel skills.

I will definitely recommend and go ahead with this specialisation course. I am very glad to complete my first course from Coursera " The fundamentals of hotel distribution."

创建者 Ani A

Apr 18, 2020

Interesting and important information who works in hospitality sphere or wants to get general information about this sphere. Good lecturers with good examples and in the last week, interesting meetings whith Expedia and Booking representatives.

创建者 Thomas G

Mar 7, 2016

I thoroughly enjoyed this entry-level course on the topic. Excellent material, very up-to-date and thoroughly prepared. The presentations are quite energetic, with gestures a bit over the top, but the content is worth watching every minute.