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I always find the question of core values a difficult one.

Because I think it's often hard for us to see ourselves as what we value,

and I believe that it's our behaviors that actually demonstrate our core values.

So I asked others what they thought my core values were,

and one of the core values that comes up from talking to other people

is that they see me as a truly professional.

That I live my life with professional values.

So what does that mean for me and what do people tell me?

One is that, one of the values is that I always look for

good in people and I expect good in return from them.

That I approach other people with a level of integrity and

then expect to get the same level of integrity back from other people.

And that I expect them to be energetic, optimistic,

enthusiastic because that's the way that

I'm going to be dealing with them, no matter what.

Even if it's a difficult situation, a hard situation,

I believe that we have to have those sort of professional values,

the values of integrity.

But also the values of figuring out that there's going to be something good that's

going to come out of a bad situation, that's the optimism.

And that you have to work at it and that's the energy.

And that you have to believe in it and that's the enthusiasm.

>> My general core statement of values for my work life is I'm willing to learn and

take on, basically any task that is given to me.

As long as you help me identify what resources are available, and

I really hope to deploy that same work ethic with the teams that I work with.

Just be open and willing to learn and take on additional responsibility,

that will really help to spur your professional career,

whether that be here or at another organization.

The way that I approach my professional life is I am willing to learn.

I want to pick up skills that keep me marketable,

whether that's here at the credit union or another financial institution, or

another organization in itself.

And have a can-do attitude, so find ways to make it work.

So if you're presented with a problem or

even a situation that somebody would like for you to work through,

not just throwing your hands up, like I've never done this before, I don't want to.

But really find some way to make it work.

The way that I handle and

interact with people at work is I think it's really important that you get to know

each individual and interact with them in a way that they're able to receive it.

So, it doesn't do anybody any good, to speak to a representative

in a way or use terms that they don't understand, because then they just walk

away with a misunderstanding of whatever you're trying to present.

So, I think, it's really important that you meet people where they are and

speak to them in terms that they're going to be able to understand.

So, I think, in a professional work space,

whether you're dealing with difficult people or difficult situations,

it's really important that you take the time to listen and really ask questions.

So that you're able to determine the cause of the issue or

whatever it is that you guys are not agreeing on.

It really allows you to get a full scope of the issue but

also I have an understanding of where this person stands with the issue.

And then be able to determine where the level of expectation lies.

>> I think the core value for me is many hands make light work,

is that with teamwork is absolutely critical in today's retail environment,

and I think in most professional environments.

And someone entering the workforce really needs to be prepared to be part of a team,

and though they're a lot of people that say there's no I in team, but

there's an M and a E.

And I love teams as long as I'm the team leader, those are nice cliches,

but it's a fact that you are going to have to get work done with the help of others.

So, one of my core values is definitely ensuring that teamwork is pervasive,

that it's accepted.

That people know how to interact with the team and

then that we really try and interview and hire for that.

>> I really believe that it's important for

all the parties to an agreement to be fully informed.

And part of that is transparency, part of that is making sure that

everything is understood, that the agreement is thorough.

If somebody doesn't understand something, if I don't understand something,

I'm going to ask questions about it and make sure it gets clarified.

If somebody makes a mistake, I'm going to point that out to them, I'm not

going to take advantage of that, because it's just going to bite us down the road.

And so I'm really a big believer in making sure that

there aren't any secret hand shakes, there aren't any sort of

underlying clever tricks that are being played on either side.

We just want everything to be above board and very open and with

all parties having full knowledge and good expectations about what's going to happen.

So there are no surprises down the road.

>> The most important thing to me has always been honesty and transparency.

And so no matter what job I've held or

what volunteer position I've been part of,

I've made sure that things were transparent.

Both maybe through the minutes of the organization or

the financial statements and that I've always dealt with

the highest level of honesty that I could bring to the role.

>> I'm lucky because I was once an engineer and the philosophy as an engineer

was completely different than the philosophy as a lawyer.

And so, everyone who will be watching this are at a different place.

If you are a cook, if you are a worker who works in a social area,

if you're a doctor, everyone should have a different view.

So my view is the one I've developed over the years.

I always say, my view is

never take that little,

little shortcut.

For example, we're all sick and we commit the things.

And we say to someone I'm going to go to your party and

when you realize there's 30 people at the party and you're sick or you're

having problems at home, you can take a short-cut and say, I'm not going to go.

If you do that, then people will see you as someone that will commit and

doesn't do it.

I always say to people, show up and you're sick, stay five minutes and leave.

At the end of the day you've sent a clear message,

I'm reliable, I'm reliable, I will come.

And the person, when you leave, they will think highly of you.

So to me ethics is this thing where people can rely on you but also,

when you say something people know 100% that you will not lie to them.

So in order to not lie, you have to never, ever, ever cross that line.

And God knows it's easy, in law, it's all about lying, it's about reputation,

about lying, what you say is important.

So if I say it's blue, it has to be blue, politics is the same way.

In a lot of fields, like being a doctor, it's about caring for

people, you cannot turn to switch off caring.

So, you got to care and you care all the time and

you can't have a day off if you're a doctor.

And as an engineer, it's about really wanting to change the world.

The day you don't care about the product you're building,

the day you don't care about people is about what you're designing.

Your boss looks at you and

says we are changing this cellphone, you are programming this,

the day you stop caring is the day you can't be an engineer.

>> I approached my personal life as one component of my life.

The term that's commonly used is work life balance or there's other terms as well.

But that's really critical to me, and something I've always taken to heart.

I have two daughters, I have a granddaughter, a wife of many years,

and those folks are all very important and paramount importance to me.

I also have a very active circle of friends,

we like to do a lot of things together.

And as I've gotten older and to a stage in life where we can travel,

we like to travel a lot.

So the work is important, that's not to diminish the importance of work,

work is very important, it pays the bills obviously.

And can provide you a lot of satisfaction in accomplishing things from

responsibility, some recognition, and

all those things are important to one's self-esteem.

But that has to be balanced with, I need to be able to walk away from work and

enjoy my family and my friends as well.

>> I have a tremendous passion for the concept of integrity and

professional responsibility, both for individuals and for organizations.

And I want to believe that everybody shares my passion for these ideas,

at implementing them in their work life.

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4.5.3.2 Your Values, Revisited, Part Two

Leadership and Influence

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