Peter Drucker, a pioneer in the field of management, once said that people have a perverse tendency to behave like human beings. Of course, we are not machines, and certainly not programmable. But through the study of organizational behavior, we can gain insights into what makes people tick within a work context. Increasing your understanding of your own behavior and that of your colleagues, teams and leaders, is an important first step to bringing positive change to how you and your organization work.
本课程是 Foundations of Management 专项课程 专项课程的一部分
Organizational Behavior: How to Manage People
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您将获得的技能
Management StylesLeadershipManagementOrganizational Culture
学生职业成果
25%
完成这些课程后已开始新的职业生涯
27%
通过此课程获得实实在在的工作福利
10%
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第 4 门课程（共 5 门）
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完成时间大约为12 小时
建议：4 hours/week
英语（English）
字幕：英语（English）, 越南语, 西班牙语（Spanish）
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西班牙IESE商学院
For over fifty years, IESE, the graduate business school of the University of Navarra, has been at the forefront of management education, developing and inspiring business leaders who strive to make a deep, positive and lasting impact on the people, companies and society they serve.
教学大纲 - 您将从这门课程中学到什么
完成时间为 3 小时
Course Overview & Week 1: Motivation
Welcome! Before you start today's videos, please have a look at the syllabus. In this first session, I’ll introduce you to one of the central topics of organizational behavior: motivation. We’ll explore why people act as they do so that we can better understand their motivations on the job. These insights will help you understand how managers can influence the people on their teams toward a common goal in the context of organizations. Objectives: To gain insight into human motivation from the different perspectives offered by the diverse prevailing theories in this area.
完成时间为 3 小时
13 个视频 （总计 71 分钟）, 5 个阅读材料, 1 个测验
13 个视频
1.- Week 1 Intro5分钟
2.- Content Theories, Part 15分钟
3.- Content Theories, Part 23分钟
4.- The Nature of Our Jobs, Part 15分钟
5.- The Nature of Our Jobs, Part 27分钟
6.- The Goals We Want to Achieve5分钟
7.- Process Theories, Part 14分钟
8.- Process Theories, Part 25分钟
9.- Comparisons to Others6分钟
10.- Learning And Self-Efficacy3分钟
11.- Outcome Theories, Part 16分钟
12.- Outcome Theories, Part 23分钟
5 个阅读材料
Course Overview & Syllabus5分钟
About Week 12分钟
Required Reading Week 1: Basics in Work Motivation45分钟
Optional Reading Week 145分钟
Quiz 1 Solutions10分钟
1 个练习
Week 1- Motivation20分钟
完成时间为 3 小时
Week 2: Leadership
Type the word “leadership” into Amazon’s search engine and you’ll find 150,000 related books. This is indeed a popular topic! But what is leadership really? Are leaders born or made? What traits and skills makes some people able to influence people to direct their energy towards a common objective? We will discuss all of these questions and explore some of the theories behind the study of leadership. Objective: To understand what leadership is, what makes a good leader, and how managers may develop the relevant skills to evolve in their roles.
完成时间为 3 小时
10 个视频 （总计 50 分钟）, 4 个阅读材料, 1 个测验
10 个视频
2.- What Is Leadership?1分钟
3.- Trait Theories5分钟
4.- Trait Theories, Part 22分钟
5.- Behavioral Theories5分钟
6.- Contingency Theories, Part 16分钟
7.- Contingency Theories, Part 24分钟
8.- Contingency Theories, Part 35分钟
9.- Neo-charismatic Theories7分钟
10.- Current Perspectives7分钟
4 个阅读材料
About Week 22分钟
Required Reading Week 2: Business or Enterprise?45分钟
Optional Reading Week 245分钟
Quiz 2 Solutions10分钟
1 个练习
Week 2 - Leadership20分钟
完成时间为 3 小时
Week 3: Teamwork
Teamwork is more than a business school buzz word; it’s a key element on the job today. Teams can be working side-by-side or spread across the world. What are the dynamics at play on different teams? What happens when conflict arises? Can teams evolve and overcome conflict to yield productive outcomes? This week we’ll address all of these questions to help you understand the complexity and importance of teamwork. Objective: To offer you some key insights so that you can take a step back from your own team at work and look back in with a fresh perspective.
完成时间为 3 小时
10 个视频 （总计 55 分钟）, 4 个阅读材料, 1 个测验
10 个视频
2.- Team Design, Part 16分钟
3.- Team Design, Part 24分钟
4.- Team Composition, Part 17分钟
5.- Team Composition, Part 25分钟
6.- Team Processes, Part 17分钟
7.- Team Processes, Part 24分钟
8.- Teams Over Time, Part 15分钟
9.- Teams Over Time, Part 23分钟
10.- Week 3 Recap3分钟
4 个阅读材料
About Week 32分钟
Required Reading Week 3: Leadership in Work Teams45分钟
Optional Reading Week 345分钟
Quiz 3 Solutions10分钟
1 个练习
Week 3 - Teamwork20分钟
完成时间为 5 小时
Week 4: Culture
Culture exists on many more levels than one would immediately assume. Each organization can have a unique work culture, and this, in turn, can be greatly influenced by the country in which it operates. This week we will look at how our culture influences how we think and act on the job. Objective: To understand the crucial role culture plays in understanding people’s attitudes and actions in a work environment.
完成时间为 5 小时
13 个视频 （总计 77 分钟）, 4 个阅读材料, 2 个测验
13 个视频
2.- Introduction to Rijk Zwaan6分钟
3.- What Is Culture?7分钟
4.- The Three Levels of Culture5分钟
5.- Rijk Zwaan’s Levels of Culture4分钟
6.- Organizational Culture5分钟
7: National Culture Part 17分钟
8.- National Culture, Part 25分钟
9.- National Culture, Part 34分钟
10.- Week 4 Recap3分钟
11.- Organizational Behavior Course Recap, Part 16分钟
12.- Organizational Behavior Course Recap, Part 25分钟
13.- Rijk Zwaan Company Video13分钟
4 个阅读材料
About Week 42分钟
Required Reading Week 4: Cultural Competence45分钟
Optional Reading Week 445分钟
Quiz 4 Solutions10分钟
1 个练习
Week 4 - Culture (Part 1)12分钟
审阅
4.6
来自ORGANIZATIONAL BEHAVIOR: HOW TO MANAGE PEOPLE的热门评论
由 CS 提供Feb 10, 2020
An excellent foundational course on managing people. I particularly appreciated the academic theory serving as the backbone of the course. Professor Raes was also especially good. Highly recommended!
由 PT 提供Nov 1, 2016
Course has sufficient theory and examples to explain the fundamental & implementations in practical world. It would certainly help personnel to deal certainly in better and effective manner. hanks
由 ER 提供Sep 20, 2019
Great facilitator. Content is clear and effective. Very useful guide focused on key areas in management that can be quite complex but the course makes it easier to understand, analyze and apply.
由 A 提供Nov 26, 2017
The professor has taught every single concept beautifully. Excellent course content and highly commendable way of delivering the content. Absolutely great. Thanks a lot to Ms. Raes
由 OR 提供Jan 7, 2020
Enjoyed this course, I had taken an OB course before. It was a great way to recap some of the theories that may have traveled to the back of my mind.\n\nGreat refresher, thanks.
由 DR 提供Sep 30, 2019
Good course, good content, a lot of material to read and understand, easy to digest. Videos, fmho, should have more visual content and not all by voice.
由 OJ 提供Mar 18, 2019
Can't wait to get the best of this course here on coursera.\n\nI believe this course is going a long way to helping me become my best professional self.
由 RD 提供Mar 4, 2018
I like how the professor explains things. Also, she's not boring to look at and listen to. Her voice is alive that makes me more attentive whil
由 JS 提供Aug 26, 2019
Very much useful to understand the situations and get ideas and tips to deal with those situation and work to achieve the goa
由 MH 提供Jul 5, 2017
I liked very much the Course which I learned many the the leadership and people management. Many thanks to the facilitator.
由 MW 提供Jul 8, 2019
the course was very good and helped me to understand the different theories on leadership and organizational behavior
由 EL 提供Mar 19, 2018
Excellent course, would like to take the in depth course if i could which i do believe is a must for any Leader
由 KH 提供Oct 10, 2016
Great course, useful and practical information on managing people and teams. I loved the mix of theory and
由 JE 提供Apr 1, 2018
This course is outstanding and really an eye opener to what is required to be a good and effective leader.
由 MD 提供Jan 31, 2018
thanks for the IESE ,made my job of learning easy.......glad to be the part of the course.
由 LB 提供Aug 30, 2018
great information provided and I learned a lot about teams, leadership and communication.
由 HE 提供Apr 25, 2018
It was great experience to link all these great theories and reflections in this ne place
由 SI 提供Aug 4, 2016
Excellent explanation and detailed orientation with examples. I am loving learning it.
由 AP 提供Oct 9, 2017
Thank you so much to my instructors for instructing Ana Pelayo.\n\nAna Pelayo.
由 JH 提供Sep 20, 2017
Such a great course! I am able to utilize what I learned in this course to my
关于 Foundations of Management 专项课程
Good management is equal parts knowing and doing. No matter what industry you work in or where you are in your career, a basic understanding of financial, marketing and decision-making principles and other management fundamentals will help you achieve your professional goals - be it getting promoted in your current job, getting ready for a MBA program, or starting your own company.
This Specialization will give you a comprehensive introduction to the practice of management through the lens of four key disciplines: accounting, finance, marketing, and organizational behavior. In each course, you'll analyze real business cases from these four perspectives. In the final Capstone Project, you’ll apply what you’ve learned to develop a holistic solution to a real-world business dilemma.
This Specialization will provide you with the skill set needed to help achieve the next step in your career.
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