课程信息
4.8
184 个评分
56 个审阅
专项课程
100% 在线

100% 在线

立即开始,按照自己的计划学习。
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可灵活调整截止日期

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初级

初级

完成时间(小时)

完成时间大约为11 小时

建议:4 weeks of study, about 1 hour/ week exept for week 3, about 3-4 hours. ...
可选语言

英语(English)

字幕:英语(English)
专项课程
100% 在线

100% 在线

立即开始,按照自己的计划学习。
可灵活调整截止日期

可灵活调整截止日期

根据您的日程表重置截止日期。
初级

初级

完成时间(小时)

完成时间大约为11 小时

建议:4 weeks of study, about 1 hour/ week exept for week 3, about 3-4 hours. ...
可选语言

英语(English)

字幕:英语(English)

教学大纲 - 您将从这门课程中学到什么

1
完成时间(小时)
完成时间为 1 小时

Negotiation strategy

In this module you'll have an overview of negotiation strategy. You will be able to understand why negotiation is so important. It introduces the three dimensions of any negotiation: People, Problem, and Process. You will explore two fundamental tools of the negotiator: active listening, and effective speaking. Last, you will become acquainted with a list of counterproductive assumptions about negotiation....
Reading
6 个视频 (总计 35 分钟), 1 个测验
Video6 个视频
Three dimensions of any negotiation4分钟
Three strategic tensions5分钟
Communication and Active Listening5分钟
Communication and Active Speaking5分钟
Beware of instinctive pitfalls8分钟
Quiz1 个练习
Practice Quiz "Negotiation strategy"20分钟
2
完成时间(小时)
完成时间为 1 小时

Negotiation preparation

In this module, you'll have to focus on negotiation preparation. It will show you how to get ready for any negotiation, even though you might not have a lot of time to prepare for it. This module will introduce you to a check-list of 10 points to focus on in order to get really ready for any negotiation, anywhere, anytime. ...
Reading
6 个视频 (总计 34 分钟), 2 个测验
Video6 个视频
People dimension : 3 elements to be prepared5分钟
Problem dimension : Motivation5分钟
Problem dimension : Solution at the table and justification5分钟
Problem dimension : Solution away from the table5分钟
Process dimension : 3 elements to be prepared6分钟
Quiz2 个练习
Practice Quiz final12分钟
Graded Quiz final22分钟
3
完成时间(小时)
完成时间为 1 小时

Value creation & Value claiming

This module gathers several learning goals. It will help you analyse the typical factors of failure or deadlock in negotiation, and develop proper responses. It will help you negotiate on behalf of others: getting the right instructions and respecting your negotiation mandate. You will also learn about techniques to create value through negotiation. Last but not least, this module will introduce you to the most typical bargaining techniques - and how to counter them!...
Reading
6 个视频 (总计 38 分钟), 2 个测验
Video6 个视频
Why negotiation fail ?7分钟
Negotiation on behalf of others : respecting your mandate7分钟
Creating value6分钟
The usual bargaining tactics (Part 1)6分钟
The usual bargaining tactics (Part 2)5分钟
Quiz2 个练习
Practice Quiz final10分钟
Graded Quiz - Final30分钟
完成时间(小时)
完成时间为 2 小时

Peer assessment : Negotiation Preparation & Value Creation

In this assessment, we'll introduce you to a negotiation exercise involving two negotiators. You will have to mobilize the knowledge and skills acquired during the last three weeks of this course. To pass the lesson, you need to complete 1 of 2 choices and then, review your peers. Enjoy ! ...
Reading
1 个测验
4
完成时间(小时)
完成时间为 1 小时

Negotiation process

This last module will help you plan the necessary sequence of a negotiation, and organise them effectively in scheduled phases. This will help you do “first things first” and take care of what is truly essential in a negotiation. Last, this module will show you how to discuss power balance around the negotiation table. ...
Reading
6 个视频 (总计 27 分钟), 2 个测验
Video6 个视频
Doing first things first for effective negotiation - Part 15分钟
Doing first things first for effective negotiation - Part 23分钟
Doing first things first for effective negotiation - Part 33分钟
Doing first things first for effective negotiation - Part 44分钟
Reaching the end : And how about the power balance ?4分钟
Quiz2 个练习
Practice Quiz - Final20分钟
Graded Quiz - MOOC final22分钟
4.8
56 个审阅Chevron Right
工作福利

67%

通过此课程获得实实在在的工作福利
职业晋升

33%

加薪或升职

热门审阅

创建者 VRAug 20th 2018

It gave an insight into how negotiation is everywhere!!! Getting to know the 10 preparation points of negotiation was really a eye opener. Thoroughly enjoy this course..

创建者 CMDec 26th 2017

Very well-made course! It gives a very useful overview about negotiation on a quality level. The way of presenting is the best I have jet seen in a Courser course.

讲师

Avatar

Aurélien Colson

Professor, ESSEC Business School - Director, IRENE Paris, Singapore & Brussels
Political Science

关于 ESSEC Business School

For over a century, ESSEC has been developing a state-of-the-art educational program that gives the individual pride of place in its learning model, promoting the values of freedom, openness, innovation and responsibility. Preparing future managers to reconcile personal interests with collective responsibility, giving consideration to the common good in their decision-making, and weighing economic challenges against the social costs are some of the objectives ESSEC has set for itself. Its ultimate goal? To create a global world that has meaning for us all. ...

关于 Negotiation, Mediation and Conflict Resolution 专项课程

This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation. You will learn the negotiation fundamental skills and tools thanks to the first Course. With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment. With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution. At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases....
Negotiation, Mediation and Conflict Resolution

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