课程信息
5,629 次近期查看

100% 在线

立即开始,按照自己的计划学习。

可灵活调整截止日期

根据您的日程表重置截止日期。

初级

完成时间大约为16 小时

建议:6 weeks of study, 3-5 hours/week...

英语(English)

字幕:英语(English)

您将学到的内容有

  • Check

    Critically evaluate conflict theories and apply frameworks and intervention processes to mitigate/reduce the negative effects of conflict at work.

  • Check

    Develop and analyse strategies and tactics to undertake both one on one, multiparty and also team based negotiation processes

  • Check

    Evaluate negotiation and conflict resolution processes against criteria informed by negotiation theory and concepts of forces in the negotiation.

100% 在线

立即开始,按照自己的计划学习。

可灵活调整截止日期

根据您的日程表重置截止日期。

初级

完成时间大约为16 小时

建议:6 weeks of study, 3-5 hours/week...

英语(English)

字幕:英语(English)

教学大纲 - 您将从这门课程中学到什么

1
完成时间为 2 小时

Resolving conflicts and negotiating agreements in the new world of work

6 个视频 (总计 33 分钟), 5 个阅读材料, 1 个测验
6 个视频
Week 1 outline2分钟
1.1 Your skillset and the new world of work6分钟
1.2 Awareness and diagnosis7分钟
1.3 Becoming proactive8分钟
1.4 Goals of negotiation3分钟
5 个阅读材料
Special welcome to beta testers1分钟
Become a Global MBA degree learner1分钟
Course overview10分钟
Learning activities and assessment10分钟
Explore further resources 11小时
1 个练习
Recall 1: Check your understanding15分钟
2
完成时间为 3 小时

Theories of conflict, pathways to resolution

4 个视频 (总计 28 分钟), 1 个阅读材料, 2 个测验
4 个视频
2.1 Why is conflict different?7分钟
2.2 What am I dealing with? Types of conflict relationships7分钟
2.3 When things go wrong9分钟
1 个阅读材料
Explore further resources 21小时
2 个练习
Recall 2: Check your understanding15分钟
Check your applied learning (Weeks 1-2)1小时
3
完成时间为 2 小时

Building and using a skillset: Moving from ‘knowing to doing’

4 个视频 (总计 22 分钟), 1 个阅读材料, 1 个测验
4 个视频
3.1 Orienting: Past, present, future5分钟
3.2 Toolkit: Sharpen your skills8分钟
3.3 Goal setting: Maximising vs satisficing5分钟
1 个阅读材料
Explore further resources 31小时
1 个练习
Recall 3: Check your understanding15分钟
4
完成时间为 4 小时

The three negotiations: Content, process, and relationship

4 个视频 (总计 30 分钟), 1 个阅读材料, 3 个测验
4 个视频
4.1 Interests and trade-offs: Content vs process10分钟
4.2 Becoming a facilitator: Process skills7分钟
4.3 Structure: Proposing a process9分钟
1 个阅读材料
Explore further resources 41小时
2 个练习
Recall 4: Check your understanding15分钟
Check your applied learning (Weeks 3-4)1小时

讲师

Avatar

Dr Andrew Heys

Director, International Engagement
Macquarie Business School

立即开始攻读硕士学位

此 课程 隶属于 麦考瑞大学 提供的 100% 在线 Global Master of Business Administration (Global MBA)。如果您被录取参加全部课程,您的课程将计入您的学位学习进程。

关于 麦考瑞大学

Macquarie is ranked among the top one per cent of universities in the world, and with a 5-star QS rating, we are recognised for producing graduates who are among the most sought-after professionals in the world. Since our foundation 54 years ago, we have aspired to be a different type of university: one focused on fostering collaboration between students, academics, industry and society....

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