课程信息
4,620 次近期查看

100% 在线

立即开始,按照自己的计划学习。

可灵活调整截止日期

根据您的日程表重置截止日期。

初级

完成时间大约为16 小时

建议:6 weeks of study, 3-5 hours/week...

英语(English)

字幕:英语(English)

您将学到的内容有

  • Check

    Critically evaluate conflict theories and apply frameworks and intervention processes to mitigate/reduce the negative effects of conflict at work.

  • Check

    Develop and analyse strategies and tactics to undertake both one on one, multiparty and also team based negotiation processes

  • Check

    Evaluate negotiation and conflict resolution processes against criteria informed by negotiation theory and concepts of forces in the negotiation.

100% 在线

立即开始,按照自己的计划学习。

可灵活调整截止日期

根据您的日程表重置截止日期。

初级

完成时间大约为16 小时

建议:6 weeks of study, 3-5 hours/week...

英语(English)

字幕:英语(English)

教学大纲 - 您将从这门课程中学到什么

1
完成时间为 2 小时

Resolving conflicts and negotiating agreements in the new world of work

6 个视频 (总计 33 分钟), 5 个阅读材料, 1 个测验
6 个视频
Week 1 outline2分钟
1.1 Your skillset and the new world of work6分钟
1.2 Awareness and diagnosis7分钟
1.3 Becoming proactive8分钟
1.4 Goals of negotiation3分钟
5 个阅读材料
Special welcome to beta testers1分钟
Become a Global MBA degree learner1分钟
Course overview10分钟
Learning activities and assessment10分钟
Explore further resources 11小时
1 个练习
Recall 1: Check your understanding15分钟
2
完成时间为 3 小时

Theories of conflict, pathways to resolution

4 个视频 (总计 28 分钟), 1 个阅读材料, 2 个测验
4 个视频
2.1 Why is conflict different?7分钟
2.2 What am I dealing with? Types of conflict relationships7分钟
2.3 When things go wrong9分钟
1 个阅读材料
Explore further resources 21小时
2 个练习
Recall 2: Check your understanding15分钟
Check your applied learning (Weeks 1-2)1小时
3
完成时间为 2 小时

Building and using a skillset: Moving from ‘knowing to doing’

4 个视频 (总计 22 分钟), 1 个阅读材料, 1 个测验
4 个视频
3.1 Orienting: Past, present, future5分钟
3.2 Toolkit: Sharpen your skills8分钟
3.3 Goal setting: Maximising vs satisficing5分钟
1 个阅读材料
Explore further resources 31小时
1 个练习
Recall 3: Check your understanding15分钟
4
完成时间为 4 小时

The three negotiations: Content, process, and relationship

4 个视频 (总计 30 分钟), 1 个阅读材料, 3 个测验
4 个视频
4.1 Interests and trade-offs: Content vs process10分钟
4.2 Becoming a facilitator: Process skills7分钟
4.3 Structure: Proposing a process9分钟
1 个阅读材料
Explore further resources 41小时
2 个练习
Recall 4: Check your understanding15分钟
Check your applied learning (Weeks 3-4)1小时

讲师

授课教师 Dr Andrew Heys 的图片

Dr Andrew Heys

Department of Management
Macquarie Business School

立即开始攻读硕士学位

此 课程 隶属于 麦考瑞大学 提供的 100% 在线 Global Master of Business Administration (Global MBA)。如果您被录取参加全部课程,您的课程将计入您的学位学习进程。

关于 麦考瑞大学

Macquarie is ranked among the top one per cent of universities in the world, and with a 5-star QS rating, we are recognised for producing graduates who are among the most sought-after professionals in the world. Since our foundation 54 years ago, we have aspired to be a different type of university: one focused on fostering collaboration between students, academics, industry and society....

关于 Influencing: Storytelling, Change Management and Governance 专项课程

The ability to influence without force or coercion is important in any organization and at all levels. Modern managers must master the art of persuasive communication, adapt to the needs of the audience, construct a good narrative and inspire the audience to act (Communicate with Impact). They must learn to design and negotiate both informal and complex agreements, and do this in diverse workplace cultures (Negotiate and Resolve Conflict). The Specialization applies influencing methods in two areas of great importance: change management and risk governance. Successful change management eludes many individuals and organizations, so we propose a new approach to enable you to inspire and lead transformations (Manage Change). Similarly, in the post-financial crisis environment, many organizations acknowledge the need for effective risk governance but few, if any, have achieved it. We present evidence-based methods that will help your organization achieve its objectives (Engage the Board)....
Influencing: Storytelling, Change Management and Governance

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