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Back to Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

Learner Reviews & Feedback for Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator by Yale University

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4,763 ratings

About the Course

This course will help you be a better negotiator. Unlike many negotiation courses, we develop a framework for analyzing and shaping negotiations. This framework will allow you to make principled arguments that persuade others. It will allow you to see beneath the surface of apparent conflicts to uncover the underlying interests. You will leave the course better able to predict, interpret, and shape the behavior of those you face in competitive situations. In this course, you will have several opportunities to negotiate with other students using case studies based on common situations in business and in life. You can get feedback on your performance and compare what you did to how others approached the same scenario. The cases also provide a setting to discuss a wide-ranging set of topics including preparing for a negotiation, making ultimatums, avoiding regret, expanding the pie, and dealing with someone who has a very different perspective on the world. Advanced topics include negotiating when you have no power, negotiating over email, and the role of gender differences in negotiation. To close out the course, we will hear insights from three negotiation experts: Linda Babcock, Herb Cohen, and John McCall MacBain. Enjoy....

Top reviews

MN

Jun 11, 2017

I have completed over 12 courses on Coursera and this one is the best presented of them all. You can learn a lot of un-intuitive things about negotiation that will serve you well in life and business.

NK

May 30, 2020

Great course .. being an Indian Negotiation is very natural to me. It starts with street vendors in India. I would like you to upload more case studies industry based .. I loved the way you teach ...

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26 - 50 of 1,476 Reviews for Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

By Rainy

Jan 4, 2019

Very insightful and helpful. This is one of my favorite classes on coursera and i love the way professor Barry devised and structured the course. Hopefully, there would be a second course from professor Barry soon.

By Christina K

Mar 29, 2020

One of the most exciting and interesting courses! Mr.Nalebluff is an admirable person and teacher. Highly recommend it to anyone who wants to ameliorate their interpersonal skills!! Do not lose any time, ENROLL!!

By Khalid A

Jan 21, 2019

I enjoy the course and the way that the professor introduces it. I recommend all people who are willing to improve their abilities to negotiate and treat people fairly to take advantage of this course.

By Viviane C C

Apr 2, 2020

Incredible Professor, incredible material, incredible experience. I learnt a lot, I was able to meet new people and had a lot of fun whie doing it. Thank you so much!

By Hannah R

Aug 29, 2017

Really loved the quality and pacing of this course. Find it extremely beneficial for all types of work -- by looking at negotiating terms in a mathematical way so it's quantitative; not subjective. Only criticism would be a requirement to have a live negotiation that's filmed and edited for peer review. Would prefer the class to be self-contained; difficult to find a partner.

By PATRICK F

Nov 25, 2020

When I took this course on negotiation I expected to update my understanding and command of negotiation technics. By this I mean human interactions, psychology, Argument and counter argument. Intercultural management in negotiation. Management of the types of characters discussing in the negotiation, Negotiation styles. Principles of negotiation. When I started the course I found that it was all about mathematics, calculations, numbers, money very far away from what I expected. All about how much money and savings and benefits you can gain in $$$$. I prefer the human side of negotiation though. This is why I decided to quit and forget the pie LOL...

By Vignesh R M

Jan 7, 2020

This is by far the worse course I have ever sat for. Not only were the exams bugged that it showed the wrong answers, the course never was considerate towards someone who had bad internet connection and couldn't upload any videos due to the speed of it.

Lecture videos were dull and boring, unlike the previous ones I had taken into. I tried to give it a second chance, but the course just showcased how bad it was.

It also failed to show how one can be a persuasive negotiator and was basically a math exam from start to end. You're not going to learn anything from this course, you are better off going out to the real world and learning it first hand than wasting your money on this. Honestly, AVOID this course!

By Jaya S

Nov 8, 2021

I am really grateful to this course's organizers: Professor Barry Nalebuff and his team for putting together this wonderful course on life skills of negotiation. I couldn't have asked for a better course, really!!! I learned so many new things that I can apply in my life. The advice was very actionable e.g., preparing and understanding what exactly we are looking for from the negotiation, what our reservation value is, thinking of ways to expand the pie, not fighting fire with fire, listening and understanding what the other side's motivations are, handling nibble, being relentlessly pleasant, not calling out a lie, etc. Doing negotiations with strangers as part of assignments took me completely out of my comfort zone and even I was quite pleasantly surprised to see that it was not as hard I had imagined it to be. I especially found professor's discussions with the great negotiator Herb Cohen and other legends quite insightful and inspiring. It was eye-opening(and sadly true) for me that many of us especially women don't even ask, let alone negotiate. Thank you so much for creating this course.

By Aleksandra T

Jun 26, 2020

The course is amazing! Lots of insights, tips and tricks. I gain a bit of confidence in myself, and not just negotiation, but also in mu skills. And also start to thinking differently about others side, and not just that I need to get something for every price.

Professor explains it great! Assignments are priceless!

I bought certificate at the end just because this course deserves to be paid.

By Pawan B

Mar 30, 2021

One of the best course in Coursera. I am glad I put in the effort to learn the concepts taught by Professor Barry. Thank you for everything. Using principled negotiation approach , I would be better able to negotiate my life circumstances, be it salary negotiation or being a mediator for time sensitive deals. This is true education.

By Juan C S

Dec 8, 2023

Excellent course. The lectures were very interesting and the mock negotiations were very insightful. I learnt a lot in this course that I can use not only in a professional field but in my everyday life, to have more successful interactions and from common to complex negotiations

By Reham A

Apr 3, 2020

Amazing course with amazing professor multi huge of information and most important its practical experience through the cases and will apply what we learned in our daily life.

By Evgueni K

Mar 11, 2019

This is a very rewarding course, a must in this world to anyone living a civilized life. I am very grateful to Coursera and Yale for bringing this course into being.

By Ruchir J

Dec 14, 2018

Very systematic and simplified explanation of reatively complex problem solutions. Loved the occasional humor. Highly recommended.

By Ashraf D

Apr 2, 2020

Brilliant course. Really well designed and usefully practical. Sign up for sure.

By Deleted A

Dec 28, 2020

Totally failure! I have taken more than 10 courses on Coursera and this course is the reason why I quit Coursera.

Please read the contents before paying. During the course, you need to keep searching negotiation partner and give your personal info and arrange schedules... Takes too much time...

By Massimiliano B

Feb 19, 2020

I do Not understand Videos to be recorded. I abandondened the course

By Maria I A

May 18, 2020

This was a great introduction course to negotiation. I can definitely say I now have better principles and tips for negotiating situations. Of course this is probably not the course for someone whose job is to negotiate as its daily task (and even for those, it might be helpful), but it definitely provides some insights that every person should have as a citizen. This will give you tips to benefit you in future negotiations, but most of all, it will teach you to be fair, honest and win a negotiation in a healthy way. The math of it might be considering advanced for some, but I don't think you have to understand all the formulas and equations behind it, if you can get a general sense of what is being taught. I definitely reccomend this course to have it on your CV, and to give you some tips on how to confront possible future situations of your life like negotiating a house, or a better salary. All the people that contribute to this course are expert in the matters and it's great to hear from them. In addition, this course is super interactive, easy to follow, and it promotes "learning by doing", by connecting you to other people, all over the world, who are also taking this course, for simulations of real negotiations, which allows you to practice what you learned in a chill environment, where there's nothing but tremendous learning opportunities. Thank you Professor Barry!

By Ionut B

Oct 24, 2023

I recently completed the "Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator" course taught by Professor Nalebuff, and I must say it has been a game-changer for me. The course is meticulously designed to cover both the theoretical and practical aspects of negotiation. Professor Nalebuff's teaching style is engaging and insightful, making complex concepts easy to grasp. The real-world examples and case studies add immense value, providing a holistic understanding of negotiation tactics and strategies. What sets this course apart is its focus on ethical considerations, ensuring that you not only become a persuasive negotiator but also a principled one. The assignments are thought-provoking and offer a hands-on experience, which I found to be incredibly beneficial. I highly recommend this course to anyone looking to enhance their negotiation skills, whether you're a beginner or have some prior experience. It's not just a course; it's a strategic playbook that will serve you in various aspects of life.

By Dalibor K

Sep 3, 2015

Beautiful made lecture. (Be so kind to excuse my miserable English. It is still under construction)

After I had to change my proficiency, from being a truck driver to a total different job type by doing sales on telephone, my new boss (new and different company) urged me. She urged me, to invest in my private time learning how to make money on the phone. Instead of irritating potential customers by doing weird offers.

After a good while of understanding, why is the other side willing to invest in products, my wage is remarkably higher. By compare of some weeks before.

I understand also, to invest in ideas which are worth to pay for. And I started with one bought book to learn "Game Theory 101: The Complete Textbook". The other two books are introduced by Prof. Barry Nielbuff.

Yes, my QUIZZ-answers are WRONG. Nevertheless I learn what is going on. And that helps me doing a much better job. With great fun.

Just want to say ...

... Thank you all.

By Adnan A K N

Nov 12, 2023

I recently completed the "Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator" course, and I must say it exceeded my expectations in every aspect. This well-structured and engaging course provided a comprehensive overview of the art and science of negotiation, equipping me with valuable skills that extend far beyond the negotiating table. The course began with a solid foundation, delving into the fundamental principles of negotiation. The instructors skillfully blended theoretical concepts with real-world examples, making complex ideas accessible and applicable. This approach allowed me to grasp the intricacies of negotiation and laid the groundwork for the more advanced topics covered later in the course.

By Carl R

Oct 13, 2023

Tremendously informative. One of the best courses I’ve ever taken. One excellent aspect I liked about the course was they “weren’t going to let you slide”. In other words , the course taker student had to pass each of the five Mastery Quiz’s in order to go on to the next session. Well, if you’re going to take a course, you might as well learn something. Also, I’ve taken a lifetime of sales & marketing courses /seminars on negotiations during my working career. This course was often a cumulation of what I learned but greatly enhanced.

By Peter S

Apr 4, 2021

Honestly, I never imagined this course could be so interesting. The way it is prepared - very well done instructive videos, readings and exercises - but the most importantly - the best part - the real negotiations themselves, it just gives the motivation to continue.

Of course, if one wants to be good prepared for a negotiation, it can consume some amount of free time. However, it was fun and I´m little bit disappointed that it is the end of the course,

By Fabio P

Oct 1, 2023

Course has several strongholds. Content is excellent. Format always combine well explained theory with real cases application. It requires interaction with other participants to develop the negotiation cases. There's a well define list of deliverables and tests that help on the ryhtm and knowledge assimilation. On a nutshell, I really recommend this course for those who want to take a first step and engage on negotiation framework/knowledge.

By SATVIK T

Apr 11, 2021

This was an excellent course. Mr. Nalebuff does a great job in making this course interactive and interesting. You may also benefit from the wisdom of Mr. Cohen and Ms. Babcock both of whom are renowned negotiators. This course deals with complicated concepts but the instructors do a great job in simplifying and explaining them. I recommend this for anyone looking to be a better and more strategic negotiator.