Great course, Also the instructor is very experienced and she explained everything related to the operating systems used for IT support roles. Thank you very much for letting me learn very valuable stuff in this module.

awesome class!!!! this was an excellent start into all things Linux. I am totally pumped and it gave me the confidence to download, install and dual-boot Linux Mint on my labtop along with Windows. Thank you all so much

This course was very informational for me and displayed an area that I truly need to spend some time getting familiar with. Take Cindy's advice and try your best to commit the commands and there function to your memory.

Excellent course, both for total beginners in the IT field and as a good refresher for those already on this path. I have learn a lot of useful skills I can apply at my current job and probably on any future endeavor.

This course is presented well. Moreover, I felt that I learned so much more than I had in my college's Linux course. She, Cindy, is really good at explaining how the commands could apply in a desktop support position.

A lot of information that’s well taught but difficult to take all in. The labs are more difficult. Week 6 labs were extremey hard and I thought I would fail. I just kept retaking the labs and managed to pass with 80%

I like this course but the last part of week 6 assessment in Linux tough haha because it is use command line but In windows, easy for me to navigate and find the problems. Anyways, everything worked great as usuall.

Great course! But some of the parts are a bit buggy, so make sure to check the forums if you cannot figure out what to do! IT Support is about finding answers, so it makes sense to work on your searching skills now!

Great Course. I would really prefer if the Instructors would delve into the instresting stuff, instead of "chec it out in the next supplemental reading"....gets old after a while.

Other than that - I am very pleased!

Great course. The multiple choice, however, should probably be graded. The qwiklabs was great, even if it was a bit buggy. The multiple choice, in contrast, force students to memorize the commands Cindy talks about.

Believe me this course is one of the best I have come across as it has a lot of practical aspects in it and I really liked that as it was very engaging and that helped me understand a lot of things about the topic.

this is a great course for everyone with little computer fundation,it will teach the most important and basic knowledge and skill so you can use computer smoothly and efficently.realy thanks for suplying the course

I am being challenge with these course. I am hopeful that one day these will be easier for me to use. I have never worked with Linux environment so this is all new. I have used the command line but very little.

Great introduction to material. Accurately and intelligently summarizes most important skills to be learned while not feeling like its a bare bones summary (which it is, but its a great foundation to start from).

This course was excellent. Cindy is an enjoyable instructor. No filler material or fluff in any of the lessons - just wholly useful information and exercises. I'll be using Bash and PowerShell much more often now!

This is best course for the one who wanted to learn basic of OS for both Windows and Linus Users . Really appreciated the efforts the Trainer has put . I am Thankful yo Google|Coursera for this informative course

Many gaps were filled in about the Windows OS and I learned a lot about the Linux OS.

The course was well designed. Some of the Labs had connectivity issues but over a great experience!

Cindy is a great instructor.

Lots of good hands-on knowledge. I recommend using VirtualBox and setting up a virtual machine so you can follow along with both Windows and Linux. Mirroring what the instructor does in the CLI was very helpful.

This is the most important topics for the IT support specialist for manage every needy work like install, update, remove, modify the file permission as well as software from command line using windows and linux.

not really packed full of information, but enough to make you dangerous. if you go off on a tangent (at your own leisure) from the suggested readings, then you will be well versed in how operating systems work.

This was one of the Better courses. It was easier to follow and it really tests your knowledge at the end. Most of the material was daily life issues that most people would run into and learning how to fix it.

I enjoyed every bit of the lesson videos. I was taught how to read and troubleshoot logs, and how to navigate and solve computer problems especially when it comes to accessing operating systems remotely.

Although the course is a essential part of the IT support, there is lot of commands used was not cleared up how you get there. For example installing Google Chrome. How you find the end part of the Command?

Cindy you were amazing! I am so thankful for you and Google putting this course together. I feel like I am ready to take on some tough challenges and solve some problems for some people. Thank you so much!

This is an amazing course for someone to become a powerful operating system troubleshooter. There is a lot of things you'll learn to troubleshoot your real-world problems in Linux & Windows from this course