Good course, very technical; almost a little too technical due to its overall lack of context. It was all quite interesting, but it was difficult finding the jumping off point at course two where the content picked up in course three...there seemed to be some kind of in-between course missing.

Also, the weekly qwiklabs would do better to build off each other while repeating more knowledge over again (i.e. week one = task A; week two = tasks A and B; week three = tasks A, B, and C, etc.) , than just jumping from topic to topic with a large wrap-up of everything at the end.

Best,

John Marshall

A pretty nice introductory course to the Linux OS, terminal and Windows PowerShell/other admin utilities!

Nothing is particularly difficult if you have been exposed to basic troubleshooting in either of these systems for some time.

Some of the labs are a little clunky and mostly just review what you just watched the instructor do, rather than explore deeper into the principles. That is to say, they don't really push the boundaries of your knowledge. They are still good learning exercises if you're not the type to usually "follow along" with learning videos.

I learned a lot in this course but it was very hard to see what the instructor was typing into the command line much of the time. Sometimes she read the command aloud and that helped a lot. Other times I had to pause, rewind, pause, and repeat several times to catch the command. This is especially true for Linux. I also found that most of the commands ended up being useless in regards to the tests and final. I ended up just googleling how to do what the tests asked me to do and then using those commands instead because the course ones didn't work.

Far too much for a beginner to remember well enough to finish in under one hour. I can't help but wonder if this might be a 'bottleneck' where a lot of students get hopelessly stuck and lost and are forced to give up. I appreciate y'all's efforts, it's just that repetition is the mother of all learning, and these tasks were only touched upon. Even if the course has to be made longer, it's vital to guide beginners through a lot of repetition and practice before expecting them to do a lab such as this. Thank you

It was OK. The Windows labs frankly made it a pretty miserable experience. From logging in frustrations to actual frustrations with the way the labs failed constantly. I realize that this is an entry level course but it seemed like most of the meat of the course was in the readings and not covered in the lectures. It really should be labelled Becoming a Basic Problem Solver not a power user. I enjoy these courses but this one, not so much.

Useful information that was taught fine, but the labs made the learning process seem frustrating. You'd learn a lot of useful information in the lectures, but when you reached the labs, it was normally something simple, like creating a folder or moving a file. It didn't help that the labs themselves were frustratingly broken at times. Starting a 60 minute lab and not being able to access it for ten minutes was very, very annoying.

Some of the labs were difficult to understand at first. Tried talking to my dad for clarification. Then I turned to the web and looking back at some of the labs to understand what to do. Still got lost and checked around again. Found what needed to be done. But in the end, got everything else done. Overall, I would say make the instructions in all the labs more clearer. Otherwise people will get lost and not know what to do next.

The Qwiklabs!!! they can be the worst. So much wasted time to try and get those things to get scores correct. They give you an hour or more to do the lab but it takes like 30 mins to get the lab setup. You have to sit and wait for the VM to load all the content and sometimes they are missing content.

so if you start this course look at the forums before each lab and see what others are doing to get the passing scores

all the command line stuff was glossed over...which is fine, you can do the same stuff probably faster than typing with gui anyway. but really, a lot of the flags and commands werent even mentioned except cut and paste for the exercises. fair introduction but definitely wont stick. ill still have to look up commands if i want to use command line, which i dont. and a basic IT support person probably wont either.

Enjoying this course, but it is badly let down by the graded assignments. None of the Qwiklabs work very well at all. You can see from the forums that so many people have the same issues over and over again but nothing appears to be done about it. It tells you you've failed, even though you know you had 100% and if you close Coursera down and log back in, it's changed to a pass. It causes untold grief.

The instructor goes way too fast. Tell us when you are including a space, a forward slash vs. a backslash. Too many times a command is typed in before we can even grasp it. Slow it down, because the only way for us to get this material is to continuously stop the video and take notes. The opinion from the instructor is "if you don't get it you can watch it again." That seems rather cavalier.

The entire course is great, except for the Lab in Week 6. The concept was a great one, allowing the user to figure out how to solve the problems, however, the testing method with the qwiklabs didn't seem to work like they should. The qwiklab support was great, they answered my emails immediately and I appreciated that. Overall, the course was above average, but the last lab was frustrating.

This one seemed to skip a bit of important details at times (like exactly what was being typed on the screen and why). Also, the resolution did not always allow one to see clearly the commands being typed and the transcript was not always accurate. Ms. Quach occasionally typed something that she didn't say aloud so you couldn't see it on the screen or read it in the transcript.

Though I did learn quite a bit about command lines in PowerShell and Bash. I wish the presentation of the videos was a lot better. I would recommend placing greater focus on the commamd line interface than the instructor, and to display it a greater resolution. I would also like to see a greater emphasis on explaining the details and functions of the command lines as well.

I've done a few Google courses and this one seemed to have the most problematic labs. Perhaps it's something to do with having so many subscribers, but --- rightly or wrongly --- the bad experiences tend to be the ones you remember the most. I also felt that this course was over-reliant on the message "we won't cover it, but take a look at the attached reading".

I only gave it 3 stars because the content was not that interesting to me (I preferred the networking course, and am looking forward to the security one). It was also 3 stars because of all the trouble and time wasted with Qwiklabs not working properly. They need to scrap that platform and start over. I would have been done with this course a long time ago.

Final exam on Windows need to be fixed. Because last task does not have enough information to perform it. Mean "Fix permissions" need to be done for specific file \ folder and there also lots of permissions to change. What exact task, I do not know?! Need to be magician to guess... (

Linux final exam has enough info. and I passed it on 100%.

Sometimes brushed over details for command line parameters and arguments. The Qwiklabs wasted a lot of time due to glitches and errors because they had to be completed yet sometimes lacked required content or wouldn't load. The lecture videos were sometimes awkward/unnatural but did get across the point and provided good content.

I'm not sure how much I actually learned in this course and the labs were INCREDIBLY buggy. I think other future users would appreciate more consideration being put into the labs and testing into them prior to distribution. Additionally, I think having the videos mask the true lab experience would be helpful.

to much talking not enough hands on .. Doesnt explain enough about the commands , says them once and hopes you remember them. This type of course needs to make you enter the commands a lot more to have them stick with you instead they briefly talk about them once and expect you to remember them .

Other than issues with the labs the course was informative. I believe if the lab content got better later on in the course yet the labs all had the same issue. Would sometimes have to redo them in order for work to get graded by the system. It's the boat anchor of this series of courses so far.

Have discussed at length with customer support regarding the final two labs for week 6. These seemed embarrassed at the situation and were as helpful as can be but the developers failed to thoroughly test and validate that the instructions (when there were any instructions) actually worked.

I feel instruction was lacking regarding methods for updating programs for both Windows and Linux. For this reason, I was unable to fully complete the final labs. Additionally, the labs state there is a support tab, which I also could not find, in order to get support for these labs.

I'm sure it was previously discussed, but I found it confusing to constantly bounce between windows and linux procedures. I believe it would have been much easier to focus on Windows, work through the entire curriculum, then, once completed, focus on Linux through the same curriculum.

I would appreciated more if the course can explain more in the video rather than let the reading material lead the course. Also, the it would be greater if they can explain the matter with the slide up longer rather than the instructors' face while they are explaining. Thank yoU!