课程信息
4.2
17 个评分
6 个审阅
专项课程

第 4 门课程(共 7 门)

100% 在线

100% 在线

立即开始,按照自己的计划学习。
可灵活调整截止日期

可灵活调整截止日期

根据您的日程表重置截止日期。
完成时间(小时)

完成时间大约为14 小时

建议:4 hours/week...
可选语言

英语(English)

字幕:英语(English)

您将学到的内容有

  • Check

    Recognize the importance of planning for project sustainment.

  • Check

    Use the pre-mortem exercise to identify risks of project failure.

  • Check

    Design a change management plan that addresses technical and adaptive challenges.

  • Check

    Describe the 4E’s + 2 Model and its use to engage stakeholders.

您将获得的技能

Change ManagementProject PlanningStaff Engagement
专项课程

第 4 门课程(共 7 门)

100% 在线

100% 在线

立即开始,按照自己的计划学习。
可灵活调整截止日期

可灵活调整截止日期

根据您的日程表重置截止日期。
完成时间(小时)

完成时间大约为14 小时

建议:4 hours/week...
可选语言

英语(English)

字幕:英语(English)

教学大纲 - 您将从这门课程中学到什么

1
完成时间(小时)
完成时间为 1 小时

What Does Success Look Like?

In this module, learners will develop an understanding of what project sustainment is and why it is important, the potential risks to project sustainment, the importance of planning for sustainment from project inception, types of measures used in quality improvement projects and the attributes of each, how strategies for improvement were developed in two successful large-scale quality improvement initiatives. Learners will become familiar with the issues impacting sustainment and how they may be successfully addressed across the life span of a quality improvement project....
Reading
6 个视频 (总计 58 分钟)
Video6 个视频
Failure to Sustain6分钟
TRIP Plus 24分钟
Planning Ahead8分钟
What Measures?10分钟
Examples of Successfully Sustained Projects22分钟
2
完成时间(小时)
完成时间为 2 小时

Conducting a Premortem

In this module, learners will develop an understanding of what the Pre-Mortem exercise is and how it can be used to: improve project planning, surface threats to project success and sustainment, develop interventions to mitigate risk of project failure, create an action plan to maximize the application of Pre-Mortem results, and maintain awareness of threats to project success across the project lifespan. Learners will also develop familiarity with facilitation best-practices. The Pre-Mortem Exercise can be a powerful tool to identify and mitigate risks for project failure. ...
Reading
5 个视频 (总计 72 分钟), 1 个测验
Video5 个视频
Facilitating a Pre-Mortem18分钟
Applying Results of a Pre-Mortem14分钟
Revisiting the Pre-Mortem8分钟
Pre-Mortem Demo Exercise20分钟
Quiz1 个练习
Modules 1-2 Quiz20分钟
3
完成时间(小时)
完成时间为 2 小时

Change Management 101

In this module, learners will develop an understanding of: what is meant by change management, reasons for change initiative failure, change as a process, frameworks and processes for change, the differences between technical and adaptive work and the role of each in a change effort, leadership skills necessary for addressing adaptive change, identifying and engaging change effort stakeholders, managing conflict, developing a communication strategy for a change effort, applying a systems approach to change efforts. ...
Reading
8 个视频 (总计 72 分钟), 1 个测验
Video8 个视频
Frameworks & Processes of Change15分钟
Adaptive vs. Technical Change3分钟
Adaptive Leadership3分钟
Stakeholder Analysis11分钟
Managing Conflict During Change11分钟
Communication as a Change Strategy3分钟
Methods of Changing Behavior11分钟
Quiz1 个练习
Module 3 Quiz20分钟
4
完成时间(小时)
完成时间为 4 小时

Planning for Engagement Using the 4 E's + 2 Model

In this module, learners will develop an understanding of: the role of engagement in sustainability and spread, addressing barriers to engagement, potential areas of failure in sustaining change effort gains, the 2 E's of embedding and enduring and their role in sustainment, frameworks for sustaining change efforts, a real-world example of successful sustainment of a quality improvement initiative. ...
Reading
10 个视频 (总计 73 分钟), 2 个测验
Video10 个视频
Key Implementation Concepts13分钟
Endure-Embed6分钟
A Model for Sustainability5分钟
A Practical Example of Sustainment10分钟
Expand7分钟
Expand: New Projects or Topic Ideas7分钟
8 Steps? 50% is Engagement5分钟
Enhancing Engagement6分钟
Address Barriers to Engagement6分钟
Quiz1 个练习
Module 4 Quiz18分钟
4.2
6 个审阅Chevron Right

热门审阅

创建者 SSMay 23rd 2018

Marvellous mentors and great course content. I would recommend this course to every health care professional at each level. Really thankful to mentors and Coursera.

创建者 NVJul 27th 2018

Very informative and important course for quality improvement.Thank you very much Coursera .

讲师

Avatar

Lisa H. Lubomski, PhD

Assistant Professor
Department of Anesthesiology and Critical Care Medicine

关于 约翰霍普金斯大学

The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world....

关于 Patient Safety 专项课程

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization....
Patient Safety

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