The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.
Introduction and overview
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Skills You'll Learn
Decision-Making, Leadership, Management, Performance Management
Reviews
4.7 (3,714 ratings)
- 5 stars73.15%
- 4 stars21.35%
- 3 stars4.03%
- 2 stars0.75%
- 1 star0.70%
LM
Aug 31, 2022
Coursera courses are great learning tools for managers which csn be practiced at the workplace. It opened my mind to think outside of the box and diffuse conflicts as it happens within the teams.
SK
Aug 23, 2022
this was very informative and intersring cousrse especily for thoe who work as manager. we like seen forward for such interting and knowlede based course in future thank you University of Londan.
From the lesson
Interviews
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
Taught By
Dr Chris Dewberry
Lecturer and Course Director - University of London International Programmes