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学生对 伦敦大学 提供的 The Manager's Toolkit: A Practical Guide to Managing People at Work 的评价和反馈

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The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis....



Aug 15, 2020

Excellent! The contents are great for any manager that want to make a significant job within any organization. Clear and key concepts for everyday activities. I enjoyed every single lesson. Thank you!


Apr 16, 2022

I enjoyed this course. I learned a lot from it. Although I am familiar with some of the topics, it expanded my knowledge further, and would definitely help me become a more effective manager at work.


601 - The Manager's Toolkit: A Practical Guide to Managing People at Work 的 625 个评论(共 846 个)

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创建者 David

Jan 20, 2021

I essentially enjoyed the course and felt that it opened my mind to the challenges of managing people whilst leaving me more confident in my ability to tackle these challenges. I found it encouraging to learn that there are many resources available to provide managers with the techniques and skills to better manage their team. My criticisms of the course was that there were many spelling and grammatical errors in both the texts and the quizzes which I felt undermined the credibility of the course and made it feel as though it had been a little slapped together. A number of the reading links were also no longer active. I didn't feel that the peer-grading system in Week 4 was at all constructive, although it was a bit of an insight into how other students had completely the task - in all cases I found the feedback received my other students to be perfectly unhelpful, and in some cases unnecessarily dispiriting. On the whole though, I'm glad that I completed the course and it has left me feeling better equipped to manage others and that I would consider doing more courses. I would perhaps look at courses that were a little more serious though and perhaps involved some actual engagement with lecturers.

创建者 Erin B

Mar 18, 2022

Overall, I found that the Interviewing sessions and Performance Management sessions were the most beneficial to me at this stage in my managerial role, followed closely by the Leadership & Decision Making sessions. These all gave me more insignt into the best practices and strengths and weaknesses in varying interview techniques/types that I can practically carry forward. The group assessment of other student's goals also helped sharpen my grasp of a strong SMART goal. Pay as a Motivator was also fairly presented.

The wekest element was probably the conflict management as it was a little repetitive in terms of theory amongst the slides, reading, and videos. I wish it had gone into more practical application and at least provided the link to the managerial checklist mentioned in the last video.

The only other weakness was perhaps the fact that I did not have free access to a lot of the additional reading so read what i could for free. I understand this as a expected constraint considering I only audited the course and am not an active student.

Overall though I was pleased with the varied learning options and the timing for each and will look for further courses.