You've thought about who you are and how you want your career to be. You have some soft skills to deal with situations that could cause problems. What about the team around you? How do you build functional and constructive professional relationships? How can you add value? What do employers look for when they are promoting?
本课程是 Professional IQ: Preventing and Solving Problems at Work 专项课程 专项课程的一部分
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初级
完成时间大约为23 小时
英语（English）
字幕：英语（English）
可灵活调整截止日期
根据您的日程表重置截止日期。
可分享的证书
完成后获得证书
100% 在线
立即开始，按照自己的计划学习。
初级
完成时间大约为23 小时
英语（English）
字幕：英语（English）
提供方
伊利诺伊大学香槟分校
The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs.
授课大纲 - 您将从这门课程中学到什么
完成时间为 2 小时
Course Orientation
Find out what Shaping Your Professional Brand can offer you.
完成时间为 2 小时
1 个视频 （总计 4 分钟）, 5 个阅读材料, 1 个测验
完成时间为 5 小时
Week 1: Being Valued at Work
You will work on building your professional brand by learning the importance of listening and crafting effective questions.
完成时间为 5 小时
19 个视频 （总计 88 分钟）, 2 个阅读材料, 6 个测验
完成时间为 6 小时
Week 2: Likability Matters
This week you will learn to be a more effective influencer at work through the tools we discuss.
完成时间为 6 小时
18 个视频 （总计 83 分钟）, 4 个阅读材料, 6 个测验
完成时间为 5 小时
Week 3: Cognitive Biases and Errors at Work
Find out about cognitive bias, and how to identify different types, and how to stop them from derailing you.
完成时间为 5 小时
19 个视频 （总计 73 分钟）, 3 个阅读材料, 6 个测验
完成时间为 5 小时
Week 4: When Things Go Wrong
Despite your best efforts, sometimes problems can’t be avoided. Learn an effective strategy for apologizing, and how to engage in disputes professionally.
完成时间为 5 小时
19 个视频 （总计 78 分钟）, 2 个阅读材料, 5 个测验
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来自SHAPING YOUR PROFESSIONAL BRAND的热门评论
由 DD 提供Oct 2, 2018
great. minor complaint that the cut scene music is annoying and jarring, especially at the end with the Univ. of ILL logo slapping on the metal sounds.
由 CD 提供Aug 14, 2018
Excellent course, but there's a problem with getting enough people to grade assignments. This is a real problem when you are paying by the month!
由 AB 提供Mar 7, 2017
It's one of the best courses on this topic! Very well structured and interesting with concrete steps and recommendations.
关于 Professional IQ: Preventing and Solving Problems at Work 专项课程
In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves.
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