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Learner Reviews & Feedback for Leading Healthcare Quality and Safety by The George Washington University

4.8
stars
1,219 ratings

About the Course

Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement. Pawlson, g. & Johnson, J. (2021). Advancing Health Care Quality: Protecting Patients, Improving Lives. DEStech Publications Inc. About The George Washington University School of Nursing Ranked among the top nursing schools by U.S. News & World Report, the George Washington University School of Nursing educates and inspires nurses to provide high-quality, compassionate person-centered health care. The school develops leaders actively engaged in health promotion, patient advocacy and healthcare innovation, and prepares exceptional nurse educators who pursue quality and advance the profession. The School of Nursing is committed to improving the health and wellbeing of people and communities locally, nationally and globally. The school values lifelong learning and its students advance nursing practice, leadership and education as they make a difference in the world....

Top reviews

CO

Apr 26, 2022

I enjoyed the course. I am more motivated to get things right with regards to patient safety and the quality of healthservices. The tutors talked so convincingly and clearly. I will take more courses

AT

Mar 21, 2021

Excellent online course and thank you for the excellent speakers. I really learned a lot throughout this course. Which I will take with me and apply on our unit to improve our quality and safety.

Filter by:

276 - 300 of 337 Reviews for Leading Healthcare Quality and Safety

By Shakira B

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Oct 1, 2020

Great

By منير ح

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Dec 25, 2023

good

By Reem M A A

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Apr 6, 2021

Nice

By LEENA J

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Jul 27, 2020

good

By MD. S U K

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Jun 24, 2020

thnx

By Dr. J J

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Jun 21, 2020

good

By Haihat W A

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May 14, 2020

Good

By ANTHONY R M R

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Jul 9, 2021

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By PARAG R

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Jun 16, 2020

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By Fazil M A

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May 2, 2020

V

By Haider A

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Sep 9, 2023

Really enjoyed and learnt alot during the whole course . Now the knowledge and understanding i gained from this course would definately help me to improve existing processes of my employer - healthcare sector. Currently, i am looking after health, safety and environment but quality and safety too very much related to this aspect. Will go thorugh the notes at regular interval to keep my concepts intact.

Secondly, i hardly make both ends and have a responsibility of dependents, enrolled already in 3-4 courses but not able to pay for the certificates, would be highly appreciated if financial AID is granted to secure the certificate

Thanks

Haider

By Jennifer S

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May 9, 2020

I thought the course lectures were full of great content, concisely delivered and interesting to follow. I could not give the course 5 stars because none of the questions in discussion forums were answered by teaching or support staff nor were any assignments reviewed. There were also a few links in the resource section that needed to be updated due to broken links. As an introduction to the subject of quality improvement I would recommend the course to others but unfortunately you will not get an idea of how well you have absorbed the material due to lack of feedback / course support.

By Adeola O

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Sep 12, 2020

This was an insightful course. The depth of knowledge, the flow of information and are well presented and the new resources acquired with the diverse books mentioned especially in Leadership (Learning Organization, Strengths-based leadership). The measures and measurements were new to me as well as the different models of culture change which I see as applicable to the industries that I have worked in. Thank you for this bite, I am excited to learn more on leadership, quality and safety.

By Dr. M E J I

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Oct 19, 2022

Much of the overview material is good, but the course is starting to show its age. Some of the resources are suffering from link rot and it is clear that it was conveived pre-pandemic, so some key developments are missing. If you have no famliarity with Quality, it is a great starting place, and let's be real healthcare is lagging other industries in this regard. It hits most of the important notes and the featured lecturers are true leaders, so it obviously has significant value.

By Ujjwal P S

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Jun 15, 2020

Really feel proud be a part of such an enlightening course, didn't expect to gain so much initially but it's commendable to see how instructors framed the much less discussed topic in simplest way possible. It holds importance especially for someone like me coming from a region where we lack this culture of quality and safety, and a setting where accountability is questioned. Thanks a lot !!

By Kathy V

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Jul 26, 2020

This course attended to my needs to have a comprehensive overview of the process of developing a quality health care environment where I work. It accomplished that task and spurred further studies, purchasing books and pursuing other courses that will provide more detail an knowledge necessary to apply the concepts and ideas successfully.

Thank you! GWU and Coursera!

By Dr D A S

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Jun 16, 2020

It was wonderful learning experience. It started from science of safety to leadership in the healthcare. Concepts of Just Culture, Culture of Safety and Quality, Leadership in Healthcare, Change Models, PDSA Model and other tool and processes for Quality Improvements are excellently explained by the instructors. Glad that i chose this course.

By Dennis M M

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Jul 25, 2022

Overall, an excellent course. One way to improve it would be to use case studies where the students have to provide their decisions and the "why" behind their decisions and then compare their decisions and rationales to the quality leaders' in the case studies.

By kyawnay z

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Jul 27, 2020

The course is very informative and useful. Nowadays, changes are inevitable. How to manage a change successfully is thoroughly learned. The role of leadership lies in all level of staff. It is worth learning course absolutely.

By Lucas d R S R

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Jul 28, 2020

O conteúdo do curso é interessante, mas introdutório. Os professores falam bem, mas as aulas não são tão didáticas em explicar os conceitos. Contudo, é uma boa pedida para se iniciar nesse mundo da qualidade!

By Karen A M

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May 2, 2023

Interesting and well laid out short course. Good basic introduction to this topic. Only limitation is that some of the references and sources for further reading aren't working or webpage has been removed.

By Bobichen K

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Jun 14, 2020

This course gave me confidence and knowledge to apply the same in the healthcare system to improve the quality and safety of the patient as well as to the growth of an organization to achieve its goals.

By Joanne Y S Y

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Jul 15, 2020

So much to digest, thanks for the hardwork in summarising a good content that would requires much of additional readings and understanding too. But the main essence are all addressed.