In this course, you will have the opportunity to learn about the great progress that has been made in measuring and evaluating quality of care. We will discuss key concepts and methods. You will also learn about how to use websites for comparing the quality of healthcare providers. The course content is intended for a wide range of participants – for example, people who have a general interest in quality of care, consumers seeking information about how to choose a provider for themselves or family members, or leaders of business organizations who are responsible for employee health insurance benefits and network of providers.
By the end of this course, the learner should be able to:
1. Explain key developments regarding how quality of care is measured and evaluated in the US.
2. Articulate basic framework for evaluating quality of outcomes of care including types of and criteria for selecting quality measures for evaluating and comparing providers.
3. Discuss scientific issues and challenges for evaluating quality of care and methods for addressing these challenges.
4. Identify and apply resources and tools for comparing the quality of care of providers.
本课程是 Healthcare Trends for Business Professionals 专项课程 专项课程的一部分
Evaluating the Quality of Healthcare Delivery
提供方
课程信息
您将学到的内容有
Explain key developments regarding how quality of care is measured and evaluated in the US.
Discuss scientific issues and challenges for evaluating quality of care and methods for addressing these challenges.
Identify and apply resources and tools for comparing the quality of care of providers.
Articulate basic framework for evaluating quality of outcomes of care for evaluating and comparing providers.
教学大纲 - 您将从这门课程中学到什么
周
1完成时间为 2 小时
Foundational Concepts for Evaluating Quality
We will begin by briefly discussing key developments in the U.S. and elsewhere underlying changing
perspectives toward the way quality of care is defined and evaluated. We will then outline and discuss a basic conceptual framework for selecting measures for evaluating the quality of care by hospitals and physicians. This discussion will draw attention to key distinctions between process and outcome measures and their relative advantages and disadvantages for evaluating quality of care. This module will also include examples of quality measures that are currently in use.
10 个视频 （总计 38 分钟）, 2 个测验
10 个视频
Introduction to Module 11分钟
Key Developments in the Measurement and Evaluation of Quality of Care4分钟
Defining and Conceptualizing Quality of Care5分钟
Framework for Measuring Quality of Care4分钟
Data Sources for Measuring Quality of Care - Technical2分钟
Data Sources for Measuring Quality of Care - Interpersonal4分钟
Selection Criteria for Quality of Care Measures4分钟
Reliability and Validity4分钟
Process vs. Outcome Measures4分钟
2 个练习
Check Your Knowledge20分钟
Week 1 Quiz (Graded)30分钟
周
2完成时间为 2 小时
Scientific Issues and Challenges for Comparing Quality of Care Among Providers
We will discuss key challenges in making valid comparisons among healthcare providers in terms of their quality of care including case mix differences, small sample sizes and data integrity issues. We will discuss methods and techniques for addressing such challenges. We will show how these methods and techniques can be applied in practice to produce more useful quality of care evaluations.
7 个视频 （总计 30 分钟）, 2 个测验
7 个视频
Goals for Comparing Providers' Quality of Care3分钟
Key Challenges to Comparing Providers' Quality of Care4分钟
Measurement Error3分钟
Risk Adjustment6分钟
Basic Procedures for Statistical Models5分钟
Small Patient Samples5分钟
2 个练习
Check Your Knowledge20分钟
Week 2 Quiz (Graded)30分钟
周
3完成时间为 3 小时
Resources and Tools for Evaluating Quality
We will cover consumer report cards and value-based purchasing programs, both of which constitute
important applications of the science of measuring and evaluating quality of care. Consumer report
cards on quality of care frequently exist within publicly available websites. These websites provide
consumers and other interested parties with quality-related information for comparing the performance of hospitals and physicians. Such resources and tools have been produced by government agencies, private health plans, and business organizations. We will look at several examples of these resources and tools and consider their value as well as their limitations.
6 个视频 （总计 24 分钟）, 2 个测验
6 个视频
Purpose of Consumer Report Cards4分钟
Examples of Consumer Report Cards (Websites)4分钟
Design Issues4分钟
Pay-for-Performance6分钟
Unintended Consequences of Performance Measurement3分钟
1 个练习
Check Your Knowledge24分钟
周
4完成时间为 3 小时
Future Directions in Evaluating Quality of Care
We will discuss emerging developments pertaining to the science and practice of evaluating quality of
care. This discussion will include the increased interest in value-oriented measures of provider performance (i.e., efficiency as well as quality) and in composite measures. Also, we will consider the debate over whether quality measures should be adjusted to account for differences among providers
regarding the socio-economic characteristics of their patients and how such adjustments could be
conducted.
4 个视频 （总计 17 分钟）, 2 个测验
4 个视频
Composite Measures7分钟
Influence of Patient Socio-Economic Characteristics4分钟
Concerns about the Widespread Use of Quality of Care Measures3分钟
1 个练习
Check Your Knowledge20分钟
讲师
Gary Young
Professor, Director, Northeastern University Center for Health Policy and Healthcare ResearchD'Amore-McKim School of Business
关于 Northeastern University
Founded in 1898, Northeastern is a global research university with a distinctive, experience-driven approach to education and discovery. The university is a leader in experiential learning, powered by the world’s most far-reaching cooperative education program. The spirit of collaboration guides a use-inspired research enterprise focused on solving global challenges in health, security, and sustainability.
关于 Healthcare Trends for Business Professionals 专项课程
This Specialization will provide learners with the knowledge and skills to recognize key shifts in the industry and to have an agile perspective on how these shifts might impact their organizations. Learners will be exposed to the key drivers in the global healthcare industry today so they might apply what they have learned to help their organizations.
常见问题
我什么时候能够访问课程视频和作业？
注册以便获得证书后，您将有权访问所有视频、测验和编程作业（如果适用）。只有在您的班次开课之后，才可以提交和审阅同学互评作业。如果您选择在不购买的情况下浏览课程，可能无法访问某些作业。
我订阅此专项课程后会得到什么？
您注册课程后，将有权访问专项课程中的所有课程，并且会在完成课程后获得证书。您的电子课程证书将添加到您的成就页中，您可以通过该页打印您的课程证书或将其添加到您的领英档案中。如果您只想阅读和查看课程内容，可以免费旁听课程。
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