About this course: To be a successful engineer, you must work and play well with others. This course focuses on developing the skills you will need to build and sustain professional relationships and networks. Learn to coach and mentor others, manage conflict and build power and influence in the workplace.
Who is this class for: This course is geared toward practicing engineers who are early in their careers, especially those who are either in or approaching their first leadership role.
Created by: Rice University
Taught by: David Van Kleeck, Professor in the Practice of Engineering Leadership
Rice Center for Engineering Leadership
| Basic Info | Course 2 of 3 in the Leadership Development for Engineers Specialization |
| Level | Advanced |
| Commitment | 4 weeks of study, 3-5 hours/week |
| Language | English |
| How To Pass | Pass all graded assignments to complete the course. |
| User Ratings |
Syllabus
WEEK 1
Welcome
1 video, 6 readings
- Video: Meet the Professor
- Reading: Course Icon Legend
- Reading: Syllabus
- Reading: Writing Assignment Choices
- Reading: Discussion Forum Guidelines
- Reading: Required Materials
- Reading: Pre-Course Survey
- Discussion Prompt: Introduce Yourself
Communication
Learn to give and receive feedback, actively listen, provide supportive communication and how to coach and counsel your team members.
11 videos, 3 readings, 2 practice quizzes
- Video: Observation and Objectives
- Reading: Required Reading
- Video: Coaching vs Counseling
- Practice Quiz: Coaching, Counseling & Feedback
- Video: Providing Feedback
- Video: Consequences of Unskilled Communication
- Discussion Prompt: Coaching and Counseling Inhibitors
- Video: Strategies for Supportive Communication
- Video: Active Listening
- Discussion Prompt: How good of a listener are you?
- Practice Quiz: Listening Skills
- Discussion Prompt: Tips for having effective conversations
- Video: Receiving Feedback
- Video: Communication Style
- Discussion Prompt: Your dominant communication style
- Video: Tool box: Feedback Checklist
- Reading: Journaling Introduction
- Reading: Journaling Topic
- Video: Dave's Journaling Topic - The Hammer
- Video: Summary
Graded: Journaling Reflective Quiz
Graded: Module 1 Quiz
WEEK 2
Building Power and Influence
9 videos, 2 readings, 2 practice quizzes
- Video: Observation and Objectives
- Reading: Required Reading
- Video: What Is It and Why Do We Want It?
- Video: Sources of Power
- Practice Quiz: Sources of Power and Influence
- Video: Influence Strategies
- Discussion Prompt: The impact of non-verbal cues on power and influence
- Video: Neutralizing Influence Strategies
- Practice Quiz: Influence Strategies
- Video: Self Assessment Discussion
- Video: Tool box - The Power of Saying Thank You
- Reading: Journaling Topic
- Video: Dave's Journaling Topic - Upward Selling Story
- Video: Summary
Graded: Journaling Reflective Quiz
Graded: Module 2 Quiz
WEEK 3
Managing Conflict
9 videos, 2 readings, 2 practice quizzes
- Video: Observation and Objectives
- Reading: Required Reading
- Video: Sources and Effects of Conflict
- Discussion Prompt: Conflicts Gone Wrong
- Video: Conflict Management Styles
- Discussion Prompt: How to fix it?
- Practice Quiz: Conflict Management Styles
- Video: Collaborative Problem Solving
- Video: Collaborative Problem Solving, Summarized
- Practice Quiz: Collaborative Problem Solving
- Video: Tool box - Ladder of Inference
- Video: Self-Assessments
- Reading: Journaling Topic
- Video: Dave's Journaling Topic - Ineffective Problem Solving Example
- Video: Summary
Graded: Journaling Reflective Quiz
Graded: Module 3 Quiz
Graded: Engineer Interview Writing Assignment
WEEK 4
Conducting Effective Meetings
9 videos, 3 readings, 2 practice quizzes
- Video: Observation and Objectives
- Reading: Required Reading
- Video: Types of Meetings
- Discussion Prompt: Meeting Pet Peeves
- Video: Purposes of Meetings
- Practice Quiz: Types and Purposes of Meetings
- Video: Pre-Meeting Planning
- Video: Conducting the Meeting
- Video: Post Meeting Actions
- Discussion Prompt: What's worked for you?
- Practice Quiz: Meeting Preparation and Conduct
- Video: Tool box: Getting out of the Ditch
- Reading: Journaling Topic
- Video: Dave's Journaling Topic - Ineffective Meeting Example
- Video: Summary
- Reading: End-Course Survey
Graded: Journaling Reflective Quiz
Graded: Module 4 Quiz
FAQs
How It Works
Coursework
Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.
Help from Your Peers
Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.
Certificates
Earn official recognition for your work, and share your success with friends, colleagues, and employers.
Creators
Rice University
Rice University is consistently ranked among the top 20 universities in the U.S. and the top 100 in the world. Rice has highly respected schools of Architecture, Business, Continuing Studies, Engineering, Humanities, Music, Natural Sciences and Social Sciences and is home to the Baker Institute for Public Policy.
Pricing
| Audit | Purchase Course | |
|---|---|---|
| Access to course materials | Available | Available |
| Access to graded materials | Not available | Available |
| Receive a final grade | Not available | Available |
| Earn a shareable Course Certificate | Not available | Available |
Ratings and Reviews
Great course. Very interesting and engaging.
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This course focuses on conflict resolution strategies and relationship management. These are essential and critical skills to learn in order to advance through the engineering ranks and into management. The p