To be a successful engineer, you must work and play well with others. This course focuses on developing the skills you will need to build and sustain professional relationships and networks. Learn to coach and mentor others, manage conflict and build power and influence in the workplace.
本课程是 Leadership Development for Engineers 专项课程 专项课程的一部分
Relationship Management
提供方
教学大纲 - 您将从这门课程中学到什么
周
1Welcome
1 个视频（共 2 分钟）, 6 个阅读材料
1 个视频
6 个阅读材料
Course Icon Legend3分钟
Syllabus10分钟
Writing Assignment Choices15分钟
Discussion Forum Guidelines10分钟
Required Materials10分钟
Pre-Course Survey10分钟
Communication
Learn to give and receive feedback, actively listen, provide supportive communication and how to coach and counsel your team members.
11 个视频（共 33 分钟）, 3 个阅读材料, 4 个测验
11 个视频
Coaching vs Counseling5分钟
Providing Feedback2分钟
Consequences of Unskilled Communication3分钟
Strategies for Supportive Communication2分钟
Active Listening4分钟
Receiving Feedback2分钟
Communication Style1分钟
Tool box: Feedback Checklist3分钟
Dave's Journaling Topic - The Hammer2分钟
Summary1分钟
3 个阅读材料
Required Reading分钟
Journaling Introduction10分钟
Journaling Topic30分钟
4 个练习
Coaching, Counseling & Feedback10分钟
Listening Skills10分钟
Journaling Reflective Quiz8分钟
Module 1 Quiz30分钟
周
2Building Power and Influence
9 个视频（共 31 分钟）, 2 个阅读材料, 4 个测验
9 个视频
What Is It and Why Do We Want It?2分钟
Sources of Power5分钟
Influence Strategies5分钟
Neutralizing Influence Strategies8分钟
Self Assessment Discussion分钟
Tool box - The Power of Saying Thank You2分钟
Dave's Journaling Topic - Upward Selling Story2分钟
Summary2分钟
2 个阅读材料
Required Reading分钟
Journaling Topic20分钟
4 个练习
Sources of Power and Influence10分钟
Influence Strategies10分钟
Journaling Reflective Quiz4分钟
Module 2 Quiz30分钟
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3Managing Conflict
9 个视频（共 33 分钟）, 2 个阅读材料, 5 个测验
9 个视频
Sources and Effects of Conflict3分钟
Conflict Management Styles7分钟
Collaborative Problem Solving6分钟
Collaborative Problem Solving, Summarized3分钟
Tool box - Ladder of Inference5分钟
Self-Assessments1分钟
Dave's Journaling Topic - Ineffective Problem Solving Example2分钟
Summary1分钟
2 个阅读材料
Required Reading30分钟
Journaling Topic20分钟
4 个练习
Conflict Management Styles10分钟
Collaborative Problem Solving10分钟
Journaling Reflective Quiz2分钟
Module 3 Quiz30分钟
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4Conducting Effective Meetings
9 个视频（共 24 分钟）, 3 个阅读材料, 4 个测验
9 个视频
Types of Meetings2分钟
Purposes of Meetings2分钟
Pre-Meeting Planning3分钟
Conducting the Meeting4分钟
Post Meeting Actions1分钟
Tool box: Getting out of the Ditch3分钟
Dave's Journaling Topic - Ineffective Meeting Example2分钟
Summary1分钟
3 个阅读材料
Required Reading30分钟
Journaling Topic30分钟
End-Course Survey10分钟
4 个练习
Types and Purposes of Meetings6分钟
Meeting Preparation and Conduct6分钟
Journaling Reflective Quiz2分钟
Module 4 Quiz30分钟
4.7
9 个审阅热门审阅
创建者 EA•Jan 26th 2018
Very good course. I recommend it to all the Engineers with all levels of experience.
讲师
David Van Kleeck
Professor in the Practice of Engineering LeadershipRice Center for Engineering Leadership
关于 Rice University
Rice University is consistently ranked among the top 20 universities in the U.S. and the top 100 in the world. Rice has highly respected schools of Architecture, Business, Continuing Studies, Engineering, Humanities, Music, Natural Sciences and Social Sciences and is home to the Baker Institute for Public Policy.
关于 Leadership Development for Engineers 专项课程
Engineers wanting to advance their careers must be able to lead teams effectively.
This Specialization is designed for professional engineers who are interested in advancing into leadership and management roles. You’ll develop awareness of your own strengths and weaknesses as a leader, and you’ll learn to leverage your strengths and control for your weaknesses when you’re placed in charge of a team or project. You’ll also learn to manage relationships with your team members and colleagues through proven coaching, mentoring, and conflict resolution techniques, and you’ll master goal-setting and planning methods designed to set you and your team up for success. Finally, you’ll learn how to set up a creative environment for your team, and how to motivate each team member to reach his or her potential.
常见问题
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