In this course, you will learn about what the world’s number one Customer Relationship Manager (CRM) system has to offer. You will begin this course by understanding the components that Salesforce leverages to make it an optimal system. You will learn about the basics in Lightning for Sales, Community Cloud and Marketing, and understanding how to secure your Salesforce Organization and Manage Permissions. These tools will serve as building blocks to implementing Salesforce into any organization. The course includes in-depth readings and practical application activities within Salesforce's Trailhead education platform, peer discussion opportunities, demonstration videos, and peer review assignments.
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Salesforce Fundamentals 专项课程加州大学尔湾分校课程信息
20,348 次近期查看
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可分享的证书
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100% 在线
立即开始，按照自己的计划学习。
第 1 门课程（共 4 门）
初级
This specialization is designed for beginners with no background knowledge.
完成时间大约为16 小时
英语（English）
字幕：英语（English）
您将学到的内容有
Access, navigate around, and transition between Lightning and Classic Salesforce interfaces.
Customize Salesforce functionality to meet specific team needs.
Create customer, partner, and employee communities.
您将获得的技能
- Data Management
- Cloud Integration
- Data Security
- Automation
- Cloud Computing
可灵活调整截止日期
根据您的日程表重置截止日期。
可分享的证书
完成后获得证书
100% 在线
立即开始，按照自己的计划学习。
第 1 门课程（共 4 门）
初级
This specialization is designed for beginners with no background knowledge.
完成时间大约为16 小时
英语（English）
字幕：英语（English）
提供方
加州大学尔湾分校
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways.
授课大纲 - 您将从这门课程中学到什么
完成时间为 5 小时
Module 1
Welcome to Salesforce Fundamentals! Each module you will be working through a few modules in the Salesforce Fundamentals for Business Administration Trailmix plus a few additional pertinent modules from other trailmixes.
完成时间为 5 小时
1 个视频 （总计 5 分钟）, 1 个阅读材料, 1 个测验
完成时间为 5 小时
Module 2
In the age of mobile phones, it is important for an organization to make things simpler for the customer. In this module you will learn how you can use the Salesforce mobile app to track your leads, view reports, and keep your workforce engaged when they are not in the office. You will Salesforce Service Cloud can help you engage with your customer base and keep you at top of mind.
完成时间为 5 小时
1 个视频 （总计 9 分钟）, 1 个阅读材料, 1 个测验
完成时间为 6 小时
Module 3
This module we will be focusing on security and managing permissions on different levels of the organization, and maintaining the safety of data. In addition, we will cover the chatter functions and how they benefit sales. In our virtual session, we will continue with an overview of reports to build your understanding of the Salesforce Superbadge project.
完成时间为 6 小时
1 个视频 （总计 4 分钟）, 1 个阅读材料, 1 个测验
审阅
来自SALESFORCE BASICS的热门评论
由 AS 提供Nov 16, 2021
Great ways for student to get help in ECOMONIC BUSSINESS field . I personally as a student recommended other student to learn new things from the Coursera.
由 RA 提供Mar 29, 2021
this is really good & it helps those who want to learn salesforce quick & fast, we learn all the fundamental (basic) things in salesforce basics level
由 Y 提供Jun 8, 2021
Course is very useful and knowledgeable, but require more guidance for how to complete the modules and batches need more videos.
由 MU 提供Jan 2, 2021
Very Good for Beginners to understand the basic knowledge of Salesforce.
关于 Salesforce Fundamentals 专项课程
The Salesforce Fundamentals specialization guides learners through the Salesforce Fundamentals for Business Administration Trailmix and presents what is possible with the Salesforce platform and how it can support your business. This specialization covers the essentials of Salesforce from building a user interface and creating reports and dashboards, to advanced process automation. Upon completion of all the assigned modules and projects, learners will have the skills needed to begin to implement Salesforce in a business.
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