Chevron Left
Back to Start the UX Design Process: Empathize, Define, and Ideate

Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
14,347 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

TB

Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!

MG

Sep 9, 2022

I love this course! Personally, it took me longer than I thought to complete each challenge, but I loved each step, especially the ideation and research part! I already want to start the next course!

Filter by:

276 - 300 of 2,669 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Drew A W

•

May 19, 2021

Appropriately more rigorous than the last course. Learned some useful processes my B.S. program did not go over in our studies. Instructor experience was pleasant and informative.

By Yuriy M

•

Nov 19, 2022

This is incredibly useful. I gained an understanding of how the development of the design of the project is built from the very beginning. This is an integral part of development

By Nomkhosi H L

•

Oct 27, 2022

This part gets you to really think about your users and their needs. Creating personas can only happen if you understand their problems. Always centre the user. They come first.

By Alex T

•

Jul 26, 2022

I recommend taking this course not only to future UX designers, but also marketers and even sales managers. Very accessible, nothing extraneous and reinforced by strong practice.

By Nadia C

•

Feb 13, 2022

I'm very happy to have completed this course where I learned a lot about the user and apply it to my app, it was a unique experience, all the information I had is valuable to me.

By Andrew C

•

Jun 18, 2022

I learned that ideating solutions to a problem takes time, especially doing research on your competitors. This course is a must for understanding the fundamentals of UX design!

By ayrton a

•

Apr 25, 2022

This help me a lot to understand the process and the importance to understand users.

Im apliying the knowledege that i get from this course on my current freelances works payed.

By Abbey Z

•

Nov 2, 2023

Being a newbie in UX Design, I have found this course very useful. I did my first research survey, and it became successfully, thanks to the knowledge gained from this course.

By Nom Y

•

Dec 11, 2022

Really good comprehensive course. I can't complete last year. I thought gonna be too hard for me. Bu this time I t changed a lot in term of excercise . Cheer up for good work.

By ABSM A A N

•

Apr 20, 2022

Absoulutely this Learning journey was amazing. I have Learned Many things from here. Though it is sometimes a hard lot of things has learn from there. I finished one more step

By Thayline V d S

•

Feb 23, 2022

I really learned a lot about the processes of empathizing, defining and ideating a project. Many cool ideas of how to complete theses steps, specially the brainstorming phase.

By MANUEL E P S

•

Jul 1, 2021

Is very interesting the content is easy to undertand, a lot of information, the practice activities helps u to better understand the theme, and the teacher is very charismatic

By Amanda S E

•

Oct 9, 2023

The lessons are clear and easy to follow. Assignments are sufficiently challenging but manageable. The course is engaging and valuable, and the community is nice and diverse.

By vaishnavi b

•

Oct 25, 2022

loved this course!! you guys made learning fun and accessible to everyone..Your reading section is awesome so much valuable informations and links to explore and learn more.

By Katheryn L

•

Aug 14, 2022

Challenging in the best ways. Forces you to really think outside of the box and get into the UX experience. I really emjoyed this course, even the challenging and hard parts.

By Rizki R F

•

Sep 13, 2021

The expert mentors from Google gave me a very detailed and structured explanation, and finally... I just finished this course after almost 2 months!

Thanks! GoogleOpens in a new tab & CourseraOpens in a new tab

By Vincenzo C

•

Jul 6, 2021

Great Course! Concepts like Research UX research and bias, accessibility design, user journey, problem statement, hypothesis statement, value proposition passionated me a lot

By Lyle-Dane W

•

Jun 22, 2021

Brilliant! Emily did a fantastic job, she just made it so much easier. Thanks to Shabi too for popping up again and helping us really consider Accessibility. Great job guys!

By Geneviève D

•

Aug 4, 2023

Great course to learn the foundation of the UX design process. It takes more time than 30 hours to complete if you really want to learn in my opinion. I still recommend it!

By Alex D

•

Jul 9, 2023

Highly recommended for new comers to the UX/UI field. Lots of useful content & excellent tools of the trade! Definitely an essential class & quite well designed, too! 10/10

By Benelli B

•

Apr 29, 2022

Es ist auf jeden Fall amüsant einen UX Design Kurs bei coursera zu machen. Je mehr man lernt wie UX sein sollte, desto mehr ärgert einen die Bedienbarkeit coursera Seite :D

By ROOTUJA P

•

Jan 7, 2024

I'm really happy with the syllabus and discussion quiz in between. tho I have to separately focus on website development and personas and I have to recheck it from my end.

By Erica A

•

Aug 19, 2023

It's really challenging and highly immersive!

I advise you to take your time and earn each week thoroughly and carefully digesting all the information provided.

Good luck!

By Thilina M G

•

Aug 13, 2023

This course is very helpful for designing thinking, determining our clients and doing more principles. I highly recommend that course for those willing to learn UX design.

By Metilova S

•

May 23, 2023

This course exceeded my expectations! The content was insightful, engaging, and practical. The crazy 8s ideas and competitor audit is beneficial at work. Highly recommend!