课程信息
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中级

完成时间大约为8 小时

建议:3 weeks of study, 1-3 hours/week...

英语(English)

字幕:英语(English)

100% 在线

立即开始,按照自己的计划学习。

可灵活调整截止日期

根据您的日程表重置截止日期。

中级

完成时间大约为8 小时

建议:3 weeks of study, 1-3 hours/week...

英语(English)

字幕:英语(English)

教学大纲 - 您将从这门课程中学到什么

1
完成时间为 1 小时

About the Specialisation and the Course

In this Module, you will find out more about the four courses that are offered in this Specialisation.

...
2 个视频 (总计 10 分钟), 3 个阅读材料
3 个阅读材料
Specialisation Overview10分钟
Course Reading References10分钟
(FAQ) Frequently Asked Questions10分钟
完成时间为 1 小时

Faces Places Phases

We will look at getting to know our colleagues, the physical work place, as well as the different levels of people on the organisational chart.

...
5 个视频 (总计 35 分钟), 1 个阅读材料, 2 个测验
5 个视频
Polite Requests & Responses7分钟
Knowing Who's Who8分钟
1 个阅读材料
Reference List10分钟
2 个练习
Polite Requests14分钟
Starting on the Right Note8分钟
2
完成时间为 3 小时

Effective Communication through the Email

We will look at how to connect with people appropriately and on the right note, as well as using the right mode, bearing in mind the 7Cs of effective communication as well as some theoretical constructs of intercultural communication. We will also look at effective email writing.

...
6 个视频 (总计 33 分钟), 1 个阅读材料, 3 个测验
6 个视频
Clear & Concise6分钟
Concrete & Correct3分钟
Coherent, Complete & Courteous8分钟
1 个阅读材料
Reference List10分钟
2 个练习
Choosing the right modes10分钟
Emailing – Different Strokes for Different Folks16分钟
3
完成时间为 3 小时

Meetings in a Globalised Workplace

We will look at appropriate meeting behaviours and skills, how to participate at meetings effectively so as to be a contributing member of your organisation. We shall also be looking briefly at how you can build trust and credibility, two very important elements in interpersonal relationships.

...
9 个视频 (总计 41 分钟), 1 个阅读材料, 4 个测验
9 个视频
At the Meeting4分钟
Seeking Clarification6分钟
Disagreeing3分钟
Consideration5分钟
More on Cultural Dimensions6分钟
Conclusion2分钟
1 个阅读材料
Reference List10分钟
3 个练习
Behaviours6分钟
Meeting Skills4分钟
Know your audience and up your game6分钟
4.2
10 个审阅Chevron Right

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Sarah Chong

Centre for English Language Communication

关于 新加坡国立大学

A leading global university located in Asia, the National University of Singapore (NUS) is Singapore’s flagship university, and offers a global approach to education and research with a focus on Asian perspectives and expertise. Its transformative education includes a broad-based curriculum underscored by multi-disciplinary courses and cross-faculty enrichment. ...

关于 在全球化职场中进行有效沟通 专项课程

In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace. This is done through four courses, building from knowing the self to communicating with the inner circle of colleagues within the organisation and expanding this circle to include external partners and stakeholders. There is also a capstone project which requires you to apply what you have learned in the four courses in real-life contexts potentially with industry players....
在全球化职场中进行有效沟通

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