课程信息
4.7
1,996 个评分
326 个审阅
100% 在线

100% 在线

立即开始,按照自己的计划学习。
可灵活调整截止日期

可灵活调整截止日期

根据您的日程表重置截止日期。
初级

初级

完成时间(小时)

完成时间大约为14 小时

建议:8 - 10 hours per week...
可选语言

英语(English)

字幕:英语(English), 阿拉伯语(Arabic)

您将获得的技能

Directory ServiceLightweight Directory Access Protocol (LDAP)Backup
100% 在线

100% 在线

立即开始,按照自己的计划学习。
可灵活调整截止日期

可灵活调整截止日期

根据您的日程表重置截止日期。
初级

初级

完成时间(小时)

完成时间大约为14 小时

建议:8 - 10 hours per week...
可选语言

英语(English)

字幕:英语(English), 阿拉伯语(Arabic)

教学大纲 - 您将从这门课程中学到什么

1
完成时间(小时)
完成时间为 4 小时

What is System Administration?

Welcome to the System Administration course of the IT Support Professional Certificate! In the first week of this course, we will cover the basics of system administration. We'll cover organizational policies, IT infrastructure services, user and hardware provisioning, routine maintenance, troubleshooting, and managing potential issues. By the end of this module, you will understand the roles and responsibilities of a System Administrator. So let's get started!...
Reading
16 个视频 (总计 44 分钟), 6 个阅读材料, 4 个测验
Video16 个视频
What is Systems Administration?2分钟
Servers Revisited4分钟
The Cloud3分钟
Organizational Policies2分钟
IT Infrastructure Services1分钟
User and Hardware Provisioning4分钟
Routine Maintenance1分钟
Vendors1分钟
Troubleshooting and Managing Issues3分钟
In Case of Fire, Break Glass1分钟
Dion Michelle Obama Story1分钟
With Great Power Comes Great Responsibility3分钟
Never Test in Production2分钟
Assessing Risk2分钟
Fixing Things the Right Way2分钟
Reading6 个阅读材料
Navigating Coursera10分钟
Program Surveys10分钟
How to Use Discussion Forums10分钟
Get to Know Your Classmates10分钟
Supplemental Reading on KVM switch10分钟
Recording Your Actions10分钟
Quiz3 个练习
What is System Administration?16分钟
Systems Administration Tasks4分钟
What is System Administration?24分钟
2
完成时间(小时)
完成时间为 6 小时

Network and Infrastructure Services

In the second week of this course, we'll learn about network and infrastructure services. We will cover what IT infrastructure services are and what their role is in system administration. We'll also learn about server operating systems, virtualization, network services, DNS for web services, and how to troubleshoot network services. By the end of this module, you will know the most common IT infrastructure services you'll encounter when handling system administration tasks....
Reading
23 个视频 (总计 75 分钟), 6 个阅读材料, 7 个测验
Video23 个视频
The Role of IT Infrastructure Services in SysAdmin分钟
Types of IT Infrastructure Services6分钟
How do Qwiklabs Work?1分钟
Heather First Tech Job1分钟
Server Operating Systems1分钟
Virtualization2分钟
Remote Access Revisited3分钟
FTP, SFTP, and TFTP3分钟
NTP2分钟
Network Support Services Revisited1分钟
DNS1分钟
DNS for Web Servers2分钟
DNS for Internal Networks3分钟
DHCP2分钟
Unable to Resolve a Hostname or Domain Name3分钟
What do Services Look Like in Action2分钟
Managing Services in Linux4分钟
Managing Services in Windows3分钟
Configuring Services in Linux4分钟
Configuring Services in Windows4分钟
Configuring DNS with Dnsmasq6分钟
Configuring DHCP with Dnsmasq7分钟
Reading6 个阅读材料
Supplemental Reading for IT Infrastructure Services10分钟
Supplemental Reading for Server Operating Systems10分钟
Supplemental Reading for Remote Access and SSH10分钟
Supplemental Reading for FTP Clients10分钟
Supplemental Reading for BIND/PowerDNS10分钟
Supplemental Reading for DNS and DHCP10分钟
Quiz4 个练习
Intro to IT Infrastructure Services6分钟
Physical Infrastructure Services6分钟
Network Services10分钟
Network Services16分钟
3
完成时间(小时)
完成时间为 5 小时

Software and Platform Services

In the third week of this course, we'll explore software and platform services. We'll cover what types of software and platform services you may encounter in a tech role and how to manage them. We'll learn how to configure email services, security services, file services, print services, and platform services. We'll explore ways to troubleshoot platform services and common issues to look out for. By the end of this module, you'll understand how to setup and manage the IT infrastructure services to help a business stay productive, keep information secure, and deliver applications to its users. ...
Reading
15 个视频 (总计 42 分钟), 9 个阅读材料, 6 个测验
Video15 个视频
Configuring Communication Services2分钟
Configuring Email Services3分钟
Configuring User Productivity Services2分钟
Configuring Security Services3分钟
Heather Managing Self Doubt1分钟
What are file services?1分钟
Network File Storage3分钟
Configuring Print Services3分钟
Web Servers Revisited4分钟
What is a database server?1分钟
Is the website down?4分钟
Cloud Concepts3分钟
Typical Cloud Infrastructure Setups1分钟
When and How to Choose Cloud2分钟
Reading9 个阅读材料
Supplemental Reading for Chat Communication Services10分钟
Supplemental Reading for Email Services10分钟
Supplemental Reading for File Services10分钟
Supplemental Reading for Network File Storage10分钟
Supplemental Reading for Print Services10分钟
Supplemental Reading for Web Servers (Revisited)10分钟
Supplemental Reading for Database Admin Jobs10分钟
Supplemental Reading for Troubleshooting with Developer Tools10分钟
Managing Cloud Resources10分钟
Quiz4 个练习
Software Services8分钟
File, Print, and Platform Services8分钟
Troubleshooting Platform Services4分钟
Software and Platform Services14分钟
4
完成时间(小时)
完成时间为 6 小时

Directory Services

In the fourth week of this course, we'll learn about directory services. Specifically, we'll cover how two of the most popular directory services, Active Directory and OpenLDAP, work in action. We'll explore the concept of centralized management and how this can help SysAdmins maintain and support all the different parts of an IT infrastructure. By the end of this module, you will know how to add users, passwords, and use group policies in Active Directory and OpenLDAP. ...
Reading
18 个视频 (总计 98 分钟), 10 个阅读材料, 5 个测验
Video18 个视频
What is a directory server?4分钟
Implementing Directory Services2分钟
What is centralized management?4分钟
What is LDAP?1分钟
What is LDAP Authentication?3分钟
Heather Overcoming Obstacles1分钟
What is Active Directory?6分钟
Managing Active Directory3分钟
Managing Active Directory Users and Groups11分钟
Managing Active Directory User Passwords4分钟
Joining an Active Directory Domain4分钟
What is Group Policy?4分钟
Group Policy Creation and Editing13分钟
Group Policy Inheritance and Precedence8分钟
Group Policy Troubleshooting13分钟
What is OpenLDAP?4分钟
Managing OpenLDAP3分钟
Reading10 个阅读材料
Supplemental Reading for Centralized Management10分钟
Supplemental Reading for LDAP10分钟
Supplemental Reading for Kerberos10分钟
Supplemental Reading for Active Directory10分钟
Supplemental Reading for Group Security Principles10分钟
Supplemental Reading for EFS Features10分钟
Supplemental Reading for DFL & FFL10分钟
Supplemental Reading for Group Policy Troubleshooting10分钟
Supplemental Reading for OpenLDAP10分钟
Supplemental Reading for Managing OpenLDAP10分钟
Quiz4 个练习
Introduction to Directory Services6分钟
Centralized Management and LDAP8分钟
Active Directory30分钟
Directory Services20分钟
4.7
326 个审阅Chevron Right
职业方向

20%

完成这些课程后已开始新的职业生涯
工作福利

83%

通过此课程获得实实在在的工作福利

热门审阅

创建者 JYJun 3rd 2018

Lots of great information! The last assignment was pretty challenging. Make sure to include what specific action, service, or product you would recommend and why it would help solve the problem.

创建者 EMJul 26th 2018

THIS was the course I was waiting for! I feel like this gets into the true heart of what it means to be an IT specialist. I loved learning about Virtualization, Backups, Active Directories, etc.

讲师

关于 Google

The IT Support Professional Certificate program is part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses....

关于 Google IT Support Professional Certificate 专项课程

This five-course certificate, developed by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. If you’ve been tinkering with IT or are new to the field, you’re at the right place. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all Americans. Check out this video to learn more. Upon completion of the certificate, you can share your information with top employers like Cognizant, GE Digital, H&R Block, Hulu, J.M. Smucker, Infosys, Intel, KForce, MCPc, PNC Bank, RICOH USA, Sprint, TEKSystems, UPMC, Veterans United Home Loans, Walmart and their subsidiaries, and of course, Google. Through a mix of video lectures, quizzes, and hand-on labs and widgets, the program will introduce you to troubleshooting and customer service, networking, operating systems, system administration and security. Along the way, you’ll hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers. By dedicating 8-10 hours a week, you can complete the certificate in about eight months. You can skip through content that you might already know and speed ahead to the graded assessments. Except as otherwise noted, the contents on this site are licensed under a Creative Commons Attribution-ShareAlike 4.0 International License....
Google IT Support Professional Certificate

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