课程信息
4.7
32 ratings
7 reviews
Effective teamwork and group communication are essential for your professional and personal success. In this course you will learn to: make better decisions, be more creative and innovative, manage conflict and work with difficult group members, negotiate for preferred outcomes, improve group communication in virtual environments, develop a better overall understanding of human interaction, and work more effectively as a team. Our goal is to help you understand these important dynamics of group communication and learn how to put them into practice to improve your overall teamwork....
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100% 在线课程

立即开始,按照自己的计划学习。
Calendar

可灵活调整截止日期

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Beginner Level

初级

Clock

建议:3 hours/week

完成时间大约为13 小时
Comment Dots

English

字幕:English
Globe

100% 在线课程

立即开始,按照自己的计划学习。
Calendar

可灵活调整截止日期

根据您的日程表重置截止日期。
Beginner Level

初级

Clock

建议:3 hours/week

完成时间大约为13 小时
Comment Dots

English

字幕:English

教学大纲 - 您将从这门课程中学到什么

1

章节
Clock
完成时间为 2 小时

Module 1

Module 1 is all about communication. But not the common sense or taken-for-granted notions of communication you might expect. Instead, we’re going to rethink communication and challenge some of the conventional wisdom about communication that is common in our society. We’ll compare and contrast different theories or models of communication, and see if we can develop a more sophisticated understanding of communication to understand the complexities of human interaction in today’s groups. We’ll also explore some of the hidden forces of group communication, like context, systems and institutions, and design. These are all things that are “present” in any group situation, influencing how we interact with each other, but easy to miss if we’re not looking. We want to expand our field of vision, so to speak, so we have a fuller understanding of what’s happening in any group situation....
Reading
8 个视频(共 64 分钟), 1 个测验
Video8 个视频
Summary of Course3分钟
1: Theories of Communication6分钟
2: Communication as Transmission7分钟
3: Communication as Social Construction16分钟
4: Context (Professional and Civic, Difference Between Groups and Teams)8分钟
5: Interaction Design9分钟
6: Systems and Institutions8分钟
Quiz1 个练习
Week 1 Quiz30分钟

2

章节
Clock
完成时间为 4 小时

Module 2

Module 2 focuses on group development and decision making. We’ll look at how groups come together through socialization, how they develop norms, and how roles emerge. And we’ll compare and contrast different models that explain these processes. We’ll examine the various decision making traps that groups can fall into, while also developing better practices for making good group decisions. And we’ll explore how groups can be more creative and innovative in their decision making....
Reading
7 个视频(共 72 分钟), 2 个测验
Video7 个视频
1. Socialization, Norms, and Roles11分钟
2. Phase Models of Group Development8分钟
3. Multiple Sequence Model of Group Development10分钟
4. Hidden Traps in Decision Making13分钟
5. Practices for Making Better Decisions9分钟
6. Creativity and Innovation13分钟
Quiz1 个练习
Week 2 Quiz28分钟

3

章节
Clock
完成时间为 2 小时

Module 3

Module 3 is all about conflict, difference, and diversity. We’ll learn how groups can have a good fight and how you can choose the right words in a dispute…as well as how to negotiate with others when things get difficult. We’ll also explore why difference and diversity are so important for group communication, and how understanding the concept of identity is critical for our involvement in groups. And we’ll pay special attention to communication and gender, one of the most significant aspects of difference and diversity for groups to understand....
Reading
7 个视频(共 90 分钟), 1 个测验
Video7 个视频
1. How to have a Good Fight9分钟
2. Choosing the Right Words11分钟
3. Basics of Effective Negotiation14分钟
4. Diversity Matters16分钟
5. Understanding Identity14分钟
6. Communication and Gender18分钟
Quiz1 个练习
Week 3 Quiz30分钟

4

章节
Clock
完成时间为 4 小时

Module 4

Module 4 covers group communication and technology…an increasingly prevalent aspect of the modern landscape of group work we must understand. We’ll look at the concept of virtual work and how groups are using technology, as well as various models and theories of media functionality and information processing. We’ll cover several practical and conceptual issues we should always keep in mind when it comes to technology and group communication, and we’ll explore some cutting-edge thinking about technology and group work through the fascinating theory of sociomateriality....
Reading
7 个视频(共 89 分钟), 1 个阅读材料, 2 个测验
Video7 个视频
1. Virtual Work12分钟
2. How Groups are Using Technology17分钟
3. Models - Media Richness and Dual Capacity9分钟
4. Practical-Compatibility, Measuring Productivity, Anonymity, Synchronicity10分钟
5. Conceptual-Social Presence, Tech Determinism, and Tech Optimism15分钟
6. Sociomateriality17分钟
Reading1 个阅读材料
Suggested Readings10分钟
Quiz1 个练习
Week 4 Quiz24分钟

讲师

Matthew A. Koschmann, PhD

Associate Professor
Department of Communication

关于 University of Colorado Boulder

CU-Boulder is a dynamic community of scholars and learners on one of the most spectacular college campuses in the country. As one of 34 U.S. public institutions in the prestigious Association of American Universities (AAU), we have a proud tradition of academic excellence, with five Nobel laureates and more than 50 members of prestigious academic academies....

常见问题

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

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