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学生对 Google 提供的 Technical Support Fundamentals 的评价和反馈

109,733 个评分
27,018 条评论


This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...



Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.


Mar 3, 2020

You were such a hit. Thanks for this course and the next five more! On behalf of our entire organization, thanks again for taking the Conference to a whole new level of education and professionalism!!


126 - Technical Support Fundamentals 的 150 个评论(共 10,000 个)

创建者 Rouzbeh B

Apr 20, 2022

I​ love it! Coursera and Google are amazing!

创建者 Robert F

Oct 28, 2020

Very good course. I would recommend it.

创建者 Daniel R

Oct 29, 2020

I love it very informative and fun

创建者 Salahadine I

Oct 29, 2020

it was very good to me thanks

创建者 Anie C

Oct 28, 2020

Very informative, educational


Oct 29, 2020

Amazing introductive course

创建者 Hashem M

Apr 21, 2022

It's a really great course

创建者 Alexander C

Oct 28, 2020

Exellent Course!!!!!

创建者 Jolene C

Apr 20, 2022

Very well done.

创建者 Stephanie K C Q

Oct 29, 2020

Greaat course!!

创建者 Juan F Z M

Oct 28, 2020

muchas gracias


Apr 21, 2022

l​oooved it.

创建者 Silas W

Oct 28, 2020

Great so far

创建者 Michael D H

Oct 28, 2020


创建者 Omar S P

Apr 20, 2022


创建者 Lamarcus G

Apr 20, 2022

Very good

创建者 the g

May 1, 2022


创建者 Omkar B

Apr 21, 2022


创建者 Mohammed E A

Apr 20, 2022



Oct 29, 2020


创建者 321910306052 g

Oct 28, 2020


创建者 Sarthak J

Oct 28, 2020


创建者 JOSE Y J M

Oct 28, 2020


创建者 kyle b

Jun 9, 2021

The course was laid out well, some of the VM stuff is a little janky, but overall a great introductory course. If you are familiar with computers you will breeze through it, I finished it in 3 nights.

创建者 Hey J

Oct 28, 2020

I was able to understand the process of it support. And I could learn how to deal with users. Above all, it was an opportunity to think about the process of solving problems and how to overcome them.