Great course! Simple enough to understand the concepts you are given and the examples, I am very happy to have made the decision to study it. I think the only thing missing is that you should provide some reading material, because not all the books you put reference to are on Internet. Thank you for giving me valueble insight.

Very basic, a bit of a disappointment with how little effort is needed for this class

Great course. Would be good if more reading materials were added! Thank you!

Effective but could be more detailed.

I found the content of this course not very useful in real life application. It is mainly theory based and the content is very high level, without entering into details that can actually be useful in a real context.

I found particularly relevant the case studies where the experts were interviewed as they provided real life examples, but for the rest I think it's knowledge that can easily be acquired reading a book on conflict resolution on a very basic level. I also appreciated the peer reviewed assignments but again, found them too superficial.

Thank you so much for organizing this course. I learned a lot in a few days and tried to reflect on what I did in the past and tried to analyze the problems in an organization I know here to understand what went wrong and what they could have done otherwise to avoid internal conflicts that led to a high turn over rate. Thanks again for I learned so much.

This series of courses have been invaluable to me in my work! I work with elderly, and if you have ever done this, you know they are argumentative, unsatisfied, most are sickly, and there is constant confusion and conflict going on!! This has helped me learn how to deal with their many, many complaints and arguments.

I really appreciated the way of teaching of Mrs. Najla DeBow. The courses are well structured and clearly explained. I was thus able to deepen my knowledge in the typology of conflicts and apply these concepts to my professional and personal life.

Este curso que faz parte dos módulos de cursos integrados está servindo de atual conhecimento a cerca dos conflitos, venho a aprender muito com ele. Parabéns aos professores e aos realizadores deste incrível projeto.

A great course that equips you to manage a conflict filled world with ease, bringing people, organizations and nations together to live and operate in peace, harmony and good understanding for greater achievement.

I really liked this course. I think it is very useful and productive to understand more deeply how to lead a conflict and which are the most appropriate tools to manage different types of conflicts.

Understanding the types of conflict will allow for clearer directions on resolution to said conflicts. Understanding that conflict can allow growth of a team is helpful in one's everyday business.

This course was fun and fits into real world experiences. I was able to use common sense along with the course material. Nalja speaks very clear and easy to follow.

Very good course a lot to learn specially with the globalization and working with different cultures is a really with tool for personal and company improvement.

It gave the algorithm to address a conflict, professionally. Concepts are common sense, mostly but the combination and how to use them is provided in here.

To be honest, it was amazing experience. The instructor was perfectly awesome. I love it to much and I really appreciated.

Thank you for wonderful job.

excellent, very well explained, it can be used in any situation, this course makes you understand the complex issues involved when conflict arises.

Good, to the point. Quick and easy tools to identify the sources and types of conflict and the tools you can use to successfully resolve conflict.

Loved it! It really broke down the understanding of conflict in lovely bite sizes. I can't wait to start the 2nd course in the specialization!

Excellent course and very beneficiary to all type of people to solve self conflicts, work conflicts and many others. I advice to enroll

Great course to gain awareness of thee dynamics in conflict situations. Which is a first step to resolving the conflicts.

The course will make someone educated to deal with conflict situation either professional or personal life.

Great introductory course. Format and content kept us interested and moving at a good pace.

It really helped me to understand and take appropriate action in my real life situation.

A great foundation giving you all the basic skills to understand and resolve conflict.