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Learner Reviews & Feedback for Types of Conflict by University of California, Irvine

4.5
stars
983 ratings

About the Course

Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is through proper identification and understanding of conflict that allows for effective resolutions, some of which may yield positive outcomes. In this course, we will examine the different types of conflict, how to understand and embrace the positive aspects of conflict, and how to successfully navigate conflict to positive resolution. This course presents the material though video lessons, case studies, and interviews. In each module students will be presented with in-video quiz questions to test their understanding. To further their mastery of the content students will also be asked to complete two peer reviewed assignments. Upon completing this course, you will be able to: 1. Identify the different types of conflict 2. Illustrate the positive aspects of conflict 3. Provide examples of positive ways to deal with conflict...

Top reviews

DN

Mar 9, 2021

Great course! I learned very insightful approaches to conflict. Also, there are plenty of excellent literature the instructor prescribes as complementary reading that enriches the learning experience.

JC

Sep 6, 2019

Understanding the types of conflict will allow for clearer directions on resolution to said conflicts. Understanding that conflict can allow growth of a team is helpful in one's everyday business.

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226 - 243 of 243 Reviews for Types of Conflict

By Anastasia B N

Jun 17, 2018

Need more in-depth just theory and superficial

By Luis C T V

Oct 18, 2020

Poca afluencia de participación

By Cheri P

May 11, 2018

Good introduction to the topic.

By Mike L

Jul 25, 2016

Very basic, decent information.

By Arthur C

Nov 17, 2015

Feel too short.

By Marcus C

Sep 20, 2016

V

By Jennifer D

Feb 14, 2016

I didn't learn a whole lot -perhaps it is because I'm not coming into a professional setting as a newbie anymore? I found a lot of the examples juvenile - 'wearing a robe to the office' or 'stealing things'. I was looking for more substantial examples of idealogical conflict I guess -stuff that is harder to resolve than being a person of integrity and making good decisions. I know this is just module 1, but the content didn't feel valuable for the most part. The assignments were alright.

By Zuzana V

May 21, 2016

The format of the course is not very engaging. The instructor shows slides with generic statements and then reads them slowly. The case studies are quite artificial and the answers are too obvious. I was expecting more tricks how to apply this in practice.

By Jose P P

Aug 23, 2016

Interesting, bit not worthy of the invested money.

By Álvaro M

Feb 5, 2023

I'm deeply disappointed. It does help to know the types of conflicts, but this could be learned by a simple conflict definition made in two paragraphs. It is poorly scripted: they ramble on a topic even before finishing enumerating the elements that are being explained. That way they don't complete the overview on the topic at hands. It doesn't have actual definitions: by the use of generic words and concepts, things are never actually defined. A lot of times you could use the very same generic concepts but change the meaning of the sentence from positive to negative or otherwise, and provide a different example. This would completely change the "teaching" and would be perfectly feasible, because they don't properly explain anything based on further root cause or reasoning. Also, not taking into account human nature. It assumes all people behave in the same way at a given situation or don't even comment that point. I have came accross samples in the deliverables, from people who did in real life situations exactly what was said in examples in the course, and it went all wrong. Finally, the peer-reviewed deliveries are not as clear and well defined as they are in other courses I've previously attended. This leads to poorly defined objectives and difficult peer-review experience.

By Anil a R P

Apr 26, 2017

I want to bring it to Coursera's attention that this specialization on Conflict Management is poor quality, poor value and hardly any content. Week 1 is only a welcome lecture!! It is a 3-4 week course stretched out to 3 months so that students can be charged money $$$.

It should not be a paid specialization. It does not meet Coursera's high standards. Can you please forward this review to the right person?

By Willa S

Sep 4, 2018

Unfortunately, this course has not been useful for me for several reasons. It was not explicit that the conflict resolution was specifically referring to workplace conflict, as opposed to conflict in general. Additionally, the information was self-explanatory and the questions had obvious answers that could have been made without reviewing the lesson. Overall, I regret signing up for this course.

By Brian W

May 4, 2022

I've only watched the first section of this course, but I don't think I can continue with it. The videos are slow, delivered in a stiff and joyless manner, and provide almost no useful information. Text components are poorly organized and include typos and formatting issues.

By Daria S

Dec 22, 2017

Very poorly presented. You can hear pages turning and sometimes see presenter read the texts. Since there obviously is a script, it could at least be made available.

By Birk M

Jan 21, 2016

This is a joke right?

5 minutes long videos with questions after it shall teach me effective?!

you guys are ridiculous!

By Alexandra

Jan 29, 2016

Not very interesting or well-presented.

By Mashitha R

Dec 24, 2020

not able to review assignments

By Dr. D S

Jul 30, 2017

Water