课程信息
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100% 在线

立即开始,按照自己的计划学习。

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初级

完成时间大约为11 小时

建议:4 weeks of study, 2-3 hours per week...

英语(English)

字幕:英语(English), 中文(繁体), 中文(简体)

您将获得的技能

goal settingCommunicationNegotiationDeception

100% 在线

立即开始,按照自己的计划学习。

可灵活调整截止日期

根据您的日程表重置截止日期。

初级

完成时间大约为11 小时

建议:4 weeks of study, 2-3 hours per week...

英语(English)

字幕:英语(English), 中文(繁体), 中文(简体)

教学大纲 - 您将从这门课程中学到什么

1
完成时间为 2 小时

Cooperation, Competition, and Comparisons

8 个视频 (总计 54 分钟), 1 个阅读材料, 2 个测验
8 个视频
The Thin Line Between Cooperation and Competition7分钟
The Three Principles of Cooperation and Competition3分钟
The Mechanics of Comparisons8分钟
The Misery of Upward Comparisons11分钟
Comparisons and Motivation6分钟
Comparisons and Cheating6分钟
Comparisons: Finding Your Balance9分钟
1 个阅读材料
Module 1 Slides10分钟
2 个练习
Module 1 Practice Quiz10分钟
Module 1 Quiz: Comparisons, Cooperation, and Competition20分钟
2
完成时间为 2 小时

Trust

7 个视频 (总计 55 分钟), 1 个阅读材料, 2 个测验
7 个视频
Building Trust: Vulnerability5分钟
Building Trust: Rapport, Warmth, & Equality9分钟
Building Trust: Interdependence, Common Goals, & Common Enemies4分钟
Building Trust: Communication and Institutions6分钟
Signaling and Trust7分钟
Trust, Emotion, and Limited Feedback9分钟
1 个阅读材料
Module 2 Slides10分钟
2 个练习
Module 2 Practice Quiz10分钟
Module 2 Quiz: Building Trust and Cooperation26分钟
3
完成时间为 2 小时

Deception

9 个视频 (总计 66 分钟), 1 个阅读材料, 2 个测验
9 个视频
The Challenge of Lie Detection4分钟
Cues to Detect Deception9分钟
Matching the Content and Context9分钟
Practical Steps8分钟
Nature of Violations8分钟
Learning from Bad Apologies7分钟
The Apology Formula6分钟
Preparing the Apology5分钟
1 个阅读材料
Module 3 Slides10分钟
2 个练习
Module 3 Practice Quiz10分钟
Module 3 Quiz: Deception and Apologies20分钟
4
完成时间为 2 小时

Effective Communication

13 个视频 (总计 88 分钟), 2 个阅读材料, 2 个测验
13 个视频
Make Messages Memorable7分钟
Asking Questions3分钟
A Deeper Look at Questions10分钟
Active Listening5分钟
Nonverbal Communication7分钟
Communication Media7分钟
Threats14分钟
The Benefits of Goals4分钟
Goal Setting Pitfalls11分钟
Making the Most of Goal Setting4分钟
Crossing the Finish Line6分钟
Course Conclusion1分钟
2 个阅读材料
Module 4 Slides10分钟
Survey for those who have finished the Specialization10分钟
2 个练习
Module 4 Practice Quiz10分钟
Module 4 Quiz: Effective Communication and Strategies20分钟
4.6
187 条评论Chevron Right

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完成这些课程后已开始新的职业生涯

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来自Improving Communication Skills的热门评论

创建者 AJMar 10th 2018

What a great class!! I enjoyed every bit of it! and learned alot about how trust and deception work. The mechanism of Goal setting and ideas about how to have an effective conversation.

创建者 TRFeb 25th 2019

Great material, the professor does a great job explaining complex topics in a straightforward and plain way. You will get very insightful takeaways for your life and work afterwords.

讲师

Avatar

Maurice Schweitzer

Professor of Operations, Information and Decisions
The Wharton School

关于 宾夕法尼亚大学

The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies. ...

关于 Achieving Personal and Professional Success 专项课程

Based on four of the most popular courses taught at the Wharton School, Achieving Personal and Professional Success is designed to introduce the tools and techniques for defining and achieving success at home and at work. You'll learn how to find your passion and core values, how to apply these values to your own life, how to work well with others, how to communicate effectively, how to set goals, how to use influence to achieve these goals, and even how to say you are sorry. Through exercises, self-diagnostic surveys, quizzes, and many case studies, you'll discover how to define not only what you want, but also the best way to get it. While many business courses cover topics related to successful organizational practices, these courses provide key insights into successful personal practices, whether you are in the office or in your home. We all bring ourselves to work every day, and these courses will help you be your best self wherever you are....
Achieving Personal and Professional Success

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