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Improving Communication Skills, 宾夕法尼亚大学

4.6
558 个评分
146 个审阅

课程信息

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

热门审阅

创建者 AJ

Mar 10, 2018

What a great class!! I enjoyed every bit of it! and learned alot about how trust and deception work. The mechanism of Goal setting and ideas about how to have an effective conversation.

创建者 CS

Apr 07, 2018

As a business development professional, this course helps me to hone in my communication skill, as well as gaining insights to tips that I didn't know about.

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140 个审阅

创建者 Joseph Kattan

Jan 29, 2019

Some of the quizzes were too difficult.

创建者 Caroline Hardegen

Jan 28, 2019

I thoroughly enjoyed Professor Schweitzer's "Improving Communication Skills" course. It was an unexpected lecture for me in terms of the materials being taught. However, I really appreciated learning about social dynamics, the breakdown and analyses, of communication. Professor Schweitzer is a great instructor and has kept my attention for these past 4 weeks of lecture. Great course!

创建者 Joe Wang

Jan 21, 2019

great course!

创建者 Sidrah Qureshi

Jan 20, 2019

Wonderful course.. wouldve appreciated more if a more detailed summary on key areas was gic=ven and the audio couldve been louder

创建者 Robert Gede Satrya Picauly

Jan 08, 2019

Strongly recommend this for the context of communicating in a corporate context and in the context of negotiations.

创建者 Zen Mehra

Dec 21, 2018

Wonderful course material! Videos and lecture slides offered excellent insights into human behavior, particularly deception and apologies. This class is a must for anyone looking to communicate with large groups at scale!

创建者 李佳璇

Nov 18, 2018

I 'll work harder.

创建者 lisbeth lopez oliva

Nov 13, 2018

ex

创建者 Bernard De Villepin

Nov 02, 2018

Great course about Communication. Clear, nice and easy :)

创建者 Mujtaba Haider

Nov 01, 2018

I love the instructor sir Maurice, that brilliant way he have to demonstrate with examples, and excellent course outline.