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Improving Communication Skills, University of Pennsylvania

4.6
515 个评分
140 个审阅

课程信息

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

热门审阅

创建者 AJ

Mar 10, 2018

What a great class!! I enjoyed every bit of it! and learned alot about how trust and deception work. The mechanism of Goal setting and ideas about how to have an effective conversation.

创建者 CS

Apr 07, 2018

As a business development professional, this course helps me to hone in my communication skill, as well as gaining insights to tips that I didn't know about.

筛选依据:

134 个审阅

创建者 李佳璇

Nov 18, 2018

I 'll work harder.

创建者 lisbeth lopez oliva

Nov 13, 2018

ex

创建者 Bernard De Villepin

Nov 02, 2018

Great course about Communication. Clear, nice and easy :)

创建者 Mujtaba Haider

Nov 01, 2018

I love the instructor sir Maurice, that brilliant way he have to demonstrate with examples, and excellent course outline.

创建者 Robert Coskrey

Oct 29, 2018

Some parts of this course were good and some weren't. I would have liked to have heard less of telling stories and more focus on communication. I totally disagree with the whole concept that there is any platform where threats are a good idea. I would have like to have seen more clarity in the lectures about core and non-core violations. The lecture veered off into stories about well's Fargo, Martha Stewart, David Letterman and political figures. I would have liked to have seen the quizzes do a better job of reflecting the lectures instead of being a game of chance. Or, whack a mole. Mostly, I found this course to be a bunch of crap mostly because of the stories which had no real bearing on the course. After the second week, I quit watching the lectures and downloaded the scripts. There probably needs to be further readings if a topic isn't covered very well.

创建者 Leandro Caixeta Moreira

Oct 18, 2018

Could be more focused on communication skills

Video examples of excellent communicators would also help and inspire

创建者 JORGE MARTINEZ CRUZ

Oct 14, 2018

Thank you very much!

创建者 Tan Joo Fu

Oct 08, 2018

Great course to learn!

创建者 Marcela Fonseca Rivera

Oct 08, 2018

EXCELLENT

创建者 Roberto Mares

Sep 24, 2018

I think the course could be improved by adding some exercises so that students can practice what they learn.