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学生对 宾夕法尼亚大学 提供的 Improving Communication Skills 的评价和反馈

1,700 个评分


Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....



Mar 11, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.


Sep 9, 2020

An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.


101 - Improving Communication Skills 的 125 个评论(共 446 个)

创建者 Sandra S N

Mar 25, 2020

Very informative, with useful everyday information. I enjoyed this section very much. I liked how the professor used actual stories to explain details.

创建者 Agata M

May 1, 2020

In the beginning, I was skeptical. But now, reviewing once again slides and videos I do believe it's connected and will benefit in my job. THANK YOU!

创建者 Marta K

Jun 22, 2020

Very interesting and easy to follow. It took me by surprise how much I liked the course and will try to implement what I learned in my daily life.

创建者 Kyle D

Apr 7, 2018

Great insights on communication by a world class professor. Perhaps a sequel to negotiation would be a great addition to the Coursera Portfolio.

创建者 Russell N

Feb 7, 2020

It contained a lot of good and relevant information. Expanding on things we are taught as well as teaching more way to communicate effectively.

创建者 Tong ( L

Apr 22, 2021

Thanks Professor Maurice Schweitzer for the wonderful lectures. The summarized principles are practical and well presented with examples.

创建者 Jennifer G

Mar 21, 2018

Fantastic course with really interesting topics, a great speaker, and some fascinating real-world examples to help drive key points home.

创建者 Mirna S

Jan 29, 2018

Packed with case scenarios and examples, excellent course design, and great delivery. Enjoyed my learning journey very much. Thank you.


Jun 25, 2020

This is very nice course for improving communication skills. It includes all practical measures which can be easily implemented..

创建者 Mayank A

May 22, 2020

It was a well-structured course and it touched upon a lot of topics related to communication, trust, deception, and goal setting.

创建者 Sidrah Q

Jan 20, 2019

Wonderful course.. wouldve appreciated more if a more detailed summary on key areas was gic=ven and the audio couldve been louder

创建者 Jana A

Nov 2, 2017

Great class - It was really fun to learn, presented in a very effective and easy way to understand and easily apply. Thank you!

创建者 Rudo

Nov 4, 2020

I learned so much about different ways that people communicate and why some people might do what they do with out even knowing!

创建者 Ankit N

Feb 3, 2020

This course has helped me understand different ways to effectively communicate and my favorite was learning about goal setting.

创建者 Santiago M

Oct 13, 2021

How I wish, I have learned this when young. But do not be sad. I am 50 in awesome shape, lots of knowledge and living happily!


Jul 21, 2019

It is indeed a very engaging course which should be further developed and deepened into likes of negotiation, persuasion, NLP


Sep 2, 2017


创建者 喵鲁

Jul 23, 2020





创建者 Patricia K

Mar 13, 2021

very good I learned a lot that would help me to do my job better. communication is very important both at work and private.

创建者 Mujtaba H

Nov 1, 2018

I love the instructor sir Maurice, that brilliant way he have to demonstrate with examples, and excellent course outline.

创建者 Mazen T H Y

Jun 22, 2018

Really interesting course and informative i enjoyed it much and helps anyone to greatly develop his communication skills.

创建者 Sara L

Mar 5, 2021

It was very informative and interesting! It made see things from another prespective. Professor Maurice did a great job!

创建者 Daniel C M

Feb 22, 2021

This course explains the basics of Human Learning. It is a "must" for every person who aspires to a leadership position.

创建者 M*** G

Apr 13, 2020

The first 2 lessons are a bit more theoretical. the latter ones are more juicy and full of stories. Really nice course.

创建者 Claudia A G

Nov 27, 2017

I loved the instructor. He was very engaging and made the course and the material very interesting.

Claudia A. Greenwald