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学生对 宾夕法尼亚大学 提供的 Improving Communication Skills 的评价和反馈

1,700 个评分
447 条评论


Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....



Sep 9, 2020

An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.


Mar 11, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.


176 - Improving Communication Skills 的 200 个评论(共 445 个)

创建者 Preetie B

Apr 14, 2018

Very interesting insight on structuring our communication in an effective way.

创建者 Shamim A

Oct 23, 2017

It is a well thought and specific to improve communication in an organisation.

创建者 Pornpaisarn C

Jul 11, 2021

Good context help me to improve and also aware in some part of work life.

创建者 Jeff P

Sep 2, 2018

Done- Unable to complete the locked Quizzes but tge course was phenomenal

创建者 Jonel R B

Sep 27, 2021

This course is very helpful for communicators and language enthusiasts.

创建者 Nguyen D T

Jul 25, 2021

It is worth to spend time for this course. It is over your expectation.

创建者 Poula S

Sep 13, 2020

It is a very useful course and I have learned a lot about communication

创建者 victor h g l

Jul 12, 2018

Excelente course I like all the examples, it made easier to understand.


May 15, 2020

WHARTON PENN is the best school and there are a lot great proffesors.

创建者 Pasucha U

Apr 20, 2020

Very useful key to the deeper understanding of work and personal life

创建者 Jehan P

Jul 11, 2020

Useful course. It was less focused on communication than I thought.

创建者 Amit K S

Jun 19, 2020

This certificate develop and polished my career.

Thank you Coursera

创建者 Eric R

May 13, 2020

Enjoyed this course very much. It was also put together very well!

创建者 K59 L H K

Sep 24, 2021

A profound course with many useful knowledge. Deserve your time!

创建者 Waseem R

Aug 19, 2017

Highly Recommanded. Exceptional material with concrete examples.

创建者 Don E

Jun 19, 2020

Very insightful and loaded with real-world, useful information!

创建者 Edouard C

Apr 22, 2018

Great lesson, loved the clarity, the examples and the passion !

创建者 Petro P

Aug 18, 2017

Very interesting material presented by very interesting person!

创建者 Ng s l t

Feb 22, 2022

spot on based on my own experience in the service industry!!

创建者 bigyan

May 12, 2020

Very good course with indepth understanding of core concepts.


Jul 29, 2017

Great course. Thank you for allowing me to pursue this course

创建者 Venkatesh B

Nov 5, 2019

awesome course for those who master their behavioral skills

创建者 Jason G N T

Oct 5, 2019

Maurice is great! Very clear.. Good course.. Learnt a lot..

创建者 Trishanan d

Jun 2, 2018

Its a good course which is explained with a lot of examples

创建者 Faith J

Jun 10, 2022

I​'ve learned a lot about communications from this course.