Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
This course includes a comprehensive overview of the all the basic models that are used to analyze data concerning customer behavior. The real-life examples made it easier to relate to those theories.
创建者 Bhoomi A V R•
Good content,great teaching,basic concepts were taught. Quiz answers are a bit ambiguous. Great examples.
创建者 Elizaveta G•
Some of the subjects are not fully explained (Like CLV and formulas) - would be great to have them handy
创建者 Carlos A C M•
Very good course development with very useful concepts and real examples. I am satisfied with the course
创建者 Dhruv G•
some practical implementation or should I say some calculative measures should be taken in this course.
创建者 Shilpa T•
This is an excellent introductory course. The examples and case studies discussed are very interesting.
创建者 Sachin S•
Course lectured with utmost finesse. Prof. Ron Berman can try to keep things more upbeat in my opinion.
lovely lecturers ...learned a lot, feeling more productive now.. hope same goes with other courses too
创建者 Bharat D•
If the course was more practical oriented I would have enjoyed more.
Overall it was a great experience.
创建者 Alexis Z•
It's way more theoretical than i expected. I feel like there's little that I can apply to future jobs.
创建者 Guo F•
Very inspiring but it could be better if more original models could be shared for analyzing customers.
创建者 Baba P N•
As a undergraduate economics student, it helped me develop a thinking in business which is invaluable.
创建者 Shreya A•
After successfully completing the quizzes, it would be good to know which answers were wrong and why.
创建者 Emerson J L•
Some parts have been challenging. But a willing and learning mind surely can overcome the challenges
创建者 Oleg L•
Interesting. I would say there is clear lack of technical details but overall the cource is very good
创建者 Yini ( D•
Totally was nice, but could be better if some concept could go more deep, instead of 5 seconds talks
创建者 Mark P•
The material in the course is great, but it's too short. I'd prefer a longer, more in-depth course.
创建者 Tasha C•
Very informative. Interesting topics, and strategies that can be used to up the level of the team.
创建者 Philipp N•
It could be a little bit more advanced and have more practical examples and cases, like in week 5.
I found information interesting, but would have liked more exercises and application of knowledge.
创建者 raj u•
One of my best experiences in learning through good teaching methods. The lectures are very good.
创建者 Juan P A•
Was too basic, they might want to go deeper with the Analysis with some tool (R would be awesome)
创建者 Monarch A•
explained a lot about basics of customer bhaviour.not recommended for expierienced professionals
创建者 Bukunmi A•
I found this course insightful. I learnt about certain metrics that can be leveraged for growth.
创建者 Asad N•
Very informative, i hoped there would be more case studies and hands on examples. But awesome :)
创建者 Himanshu D•
Good for the beginners who want to acquaint themselves with analytics in customer service area.