Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
This course includes a comprehensive overview of the all the basic models that are used to analyze data concerning customer behavior. The real-life examples made it easier to relate to those theories.
I found information interesting, but would have liked more exercises and application of knowledge.
创建者 raj u•
One of my best experiences in learning through good teaching methods. The lectures are very good.
创建者 Juan P A•
Was too basic, they might want to go deeper with the Analysis with some tool (R would be awesome)
创建者 Monarch A•
explained a lot about basics of customer bhaviour.not recommended for expierienced professionals
创建者 Bukunmi A•
I found this course insightful. I learnt about certain metrics that can be leveraged for growth.
创建者 Asad N•
Very informative, i hoped there would be more case studies and hands on examples. But awesome :)
创建者 Himanshu D•
Good for the beginners who want to acquaint themselves with analytics in customer service area.
创建者 Raphaël M•
Great course. However I would have appreciated more hands on examples, perhaps too theoretical.
It was a great insight into customer analytics. Really liked fader, eric and ragu's teachings.
Really good information, but the test questions were not very well written, especially Part 2.
创建者 Thomas N•
Great course for informing the correct mindset for analysis that solve real business problems.
创建者 Bilha S•
The course was very informative. It could have benefitted from a little more technical tools.
创建者 Ucheoma C•
Wow, it was really nice to have taken up a course to study in coursera. I learn a great deal.
创建者 kamalika P•
Really helps you think in an analytic way when it comes to designing your marketing campaigns
创建者 Mohit P•
great but a bit more elaborate explaining of slides would have just take it to a notch higher
创建者 Ray S•
Thank you. Really enjoyed the content, insights and the structure of the course. Time well in
创建者 Israel O V S•
Muy buen curso para conocer herramientas y tener un mayor conocimiento del análisis de datos
创建者 Sulabh N•
Nice course at a beginner level. Gives an overview of what customer analytics is all about.
创建者 renjith r•
Covers the basic, meets the objective of coming to terms with the terminology and its usage.
创建者 Belinda C•
This field is changing so much a good amount all the information provided is already dated.
创建者 Sanket S•
A little part of hands on work with respect to Excel or R programming may be useful with it
创建者 Sonal G•
Deep theoretical course. Would loved have viewing more practical examples and applications.
创建者 Angel T•
Very good course, the only issue was that some presentations were not available to download
创建者 Seungsu Y•
This course is pretty helpful to me, but I need more like how to analyze data for customers
创建者 Smit C•
that was the nice course and little bit of code needs to be there for better understanding