Jan 30, 2019
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
Aug 4, 2020
This course includes a comprehensive overview of the all the basic models that are used to analyze data concerning customer behavior. The real-life examples made it easier to relate to those theories.
创建者 Sachin S•
Aug 6, 2017
Course lectured with utmost finesse. Prof. Ron Berman can try to keep things more upbeat in my opinion.
Sep 19, 2016
lovely lecturers ...learned a lot, feeling more productive now.. hope same goes with other courses too
创建者 Bharat D•
May 11, 2020
If the course was more practical oriented I would have enjoyed more.
Overall it was a great experience.
创建者 Jingran Z•
Jun 10, 2019
It's way more theoretical than i expected. I feel like there's little that I can apply to future jobs.
创建者 Guo F•
Sep 13, 2016
Very inspiring but it could be better if more original models could be shared for analyzing customers.
创建者 Baba P N•
Feb 10, 2016
As a undergraduate economics student, it helped me develop a thinking in business which is invaluable.
创建者 Shreya A•
Apr 21, 2020
After successfully completing the quizzes, it would be good to know which answers were wrong and why.
Mar 12, 2020
Some parts have been challenging. But a willing and learning mind surely can overcome the challenges
创建者 Oleg L•
Jul 9, 2017
Interesting. I would say there is clear lack of technical details but overall the cource is very good
创建者 Yini ( D•
Jul 8, 2019
Totally was nice, but could be better if some concept could go more deep, instead of 5 seconds talks
创建者 Mark P•
Feb 9, 2016
The material in the course is great, but it's too short. I'd prefer a longer, more in-depth course.
创建者 Tasha C•
Jan 3, 2019
Very informative. Interesting topics, and strategies that can be used to up the level of the team.
创建者 Philipp N•
Sep 29, 2018
It could be a little bit more advanced and have more practical examples and cases, like in week 5.
创建者 Viktoria I•
Sep 13, 2018
I found information interesting, but would have liked more exercises and application of knowledge.
创建者 raj u•
Jan 13, 2017
One of my best experiences in learning through good teaching methods. The lectures are very good.
创建者 Juan P A•
Dec 4, 2015
Was too basic, they might want to go deeper with the Analysis with some tool (R would be awesome)
创建者 Monarch A•
Apr 30, 2020
explained a lot about basics of customer bhaviour.not recommended for expierienced professionals
创建者 Bukunmi A•
Mar 21, 2020
I found this course insightful. I learnt about certain metrics that can be leveraged for growth.
创建者 Asad N•
Jul 8, 2019
Very informative, i hoped there would be more case studies and hands on examples. But awesome :)
创建者 ZI L•
Nov 27, 2021
Suitable for beginners, professors will give simple examples to help understand and understand.
创建者 Himanshu D•
Feb 13, 2017
Good for the beginners who want to acquaint themselves with analytics in customer service area.
创建者 Raphaël M•
Nov 26, 2015
Great course. However I would have appreciated more hands on examples, perhaps too theoretical.
Jul 2, 2021
It was a great insight into customer analytics. Really liked fader, eric and ragu's teachings.
Mar 26, 2017
Really good information, but the test questions were not very well written, especially Part 2.
创建者 Thomas N•
Oct 20, 2016
Great course for informing the correct mindset for analysis that solve real business problems.