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学生对 宾夕法尼亚大学 提供的 消费者分析 的评价和反馈

4.6
10,983 个评分

课程概述

Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a staggering amount of data that can be used to describe our past buying behaviors, predict future ones, and prescribe new ways to influence future purchasing decisions. In this course, four of Wharton’s top marketing professors will provide an overview of key areas of customer analytics: descriptive analytics, predictive analytics, prescriptive analytics, and their application to real-world business practices including Amazon, Google, and Starbucks to name a few. This course provides an overview of the field of analytics so that you can make informed business decisions. It is an introduction to the theory of customer analytics, and is not intended to prepare learners to perform customer analytics. Course Learning Outcomes: After completing the course learners will be able to... Describe the major methods of customer data collection used by companies and understand how this data can inform business decisions Describe the main tools used to predict customer behavior and identify the appropriate uses for each tool Communicate key ideas about customer analytics and how the field informs business decisions Communicate the history of customer analytics and latest best practices at top firms...

热门审阅

ND

Jan 30, 2019

Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!

MA

Aug 4, 2020

This course includes a comprehensive overview of the all the basic models that are used to analyze data concerning customer behavior. The real-life examples made it easier to relate to those theories.

筛选依据:

1376 - 消费者分析 的 1400 个评论(共 2,354 个)

创建者 MDS

Feb 9, 2016

Great course.

创建者 Untung B

Apr 16, 2022

blow my mind

创建者 Manali K

Jan 23, 2022

Great Course

创建者 Salma K

Sep 10, 2021

great course

创建者 John W

Aug 17, 2021

Great course

创建者 Mukul V

Mar 27, 2021

Great course

创建者 Kishan R P

Jun 18, 2020

Great course

创建者 Nehal P

Jun 5, 2020

just awesome

创建者 Deleted A

Apr 19, 2020

High Level!!

创建者 Chukwunonso O

Apr 12, 2020

Great Course

创建者 SUSANTA B

Apr 10, 2020

great course

创建者 Kenedy J

Jul 9, 2019

Good content

创建者 DOROTHY S

Feb 15, 2019

Great course

创建者 Mahesh T

Aug 13, 2018

Great course

创建者 Barnajit S

Dec 14, 2017

VERY USEFUL.

创建者 sivarama k

Jul 3, 2017

very use ful

创建者 Habib S H i

Dec 3, 2016

Great course

创建者 Nikita P

Jan 26, 2016

cool course!

创建者 Missael L M

Jan 19, 2016

Good Course!

创建者 Taher R S

Dec 11, 2015

Great course

创建者 Marcelo C

Jul 31, 2022

MANY THANKS

创建者 Kamlesh R

May 16, 2021

good course

创建者 Hazem A

Aug 19, 2020

Insightful!

创建者 Dibya R S

Mar 21, 2020

nice one !!