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Introduction to Operations Management, University of Pennsylvania

4.5
1,481 个评分
317 个审阅

课程信息

Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. Key concepts include process analysis, bottlenecks, flows rates, and inventory levels, and more. After successfully completing this course, you can apply these skills to a real-world business challenge as part of the Wharton Business Foundations Specialization....

热门审阅

创建者 AJ

Oct 28, 2018

This is an awesome comprehensive operations management course. Although, the course in an introductory course, it covers pretty much everything you need to know about operations management.

创建者 SR

Aug 07, 2017

I am an operation person, but still found that this course had something new to teach. The professor was very clear about the concepts, and the structure of the course was well designed.

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302 个审阅

创建者 Nicholas J Cheek

Mar 13, 2019

I understand that if you're reading this, it's probably already too late, but if not, I'd strongly advise that you research better opportunities to learn this material.

First, the presentation is poor. This feels like it would be a state of the art course in 2007, but is very archaic now. The powerpoints are sloppy, there's no editorial oversight, the audio quality is very bad, and it is harder to focus than it needs to be. They need the instructor from the Corporate Finance course to come in here and teach this team how to make a powerpoint that's legible.

Second, which is a problem I've had with other Coursera Wharton products, is the disconnect between the lectures, the practice, and the assignments. Things are left out or left to your own intuition, and you're on your own. The discussion forums are a great idea, but are totally neutered by the Coursera Honor Code which forbids students from discussing the assignments in any real detail. The Mentors are largely useless due to this limitation. This course should take note from the Financial Accounting course, which was similar in difficulty but worked you through every step of every possible problem type, and met you with challenging but doable assignments.

Third, is basic quality control. There are typos, self-contradicting statements, etc., that have remained unfixed in this material over the course of years (lectures are six years old I've gleaned). I'm astounded that Wharton is willing to put its brand name on a packaged product of this quality. Ironically enough, you're often sitting through a lecture about process integrity and quality assurance-related topics.

In sum, my experience in this course was mainly fighting against the class itself, not the material. Trying to figure out what the question means, what it's asking, rather than doing the math or remembering whatever function or logical process. It's really disappointing to have spent all this time on this course and the Business Foundations certificate program, when the utility per hour is so very very low. A complete rework is in order, if for no other reason than to get the instructor a new mic and have some grad assistant put together a nice sharp powerpoint instead of forcing students to read chicken scratches (which don't remain on the slides, so you better take really fast notes!)

创建者 PETER GAFFNEY

Mar 12, 2019

I was not impressed with course up to about week three. Then the light went on and I understood the layout of the curriculum Good course with a lot of intense calculation required.

创建者 Yogendra Choukiker

Mar 06, 2019

Good for those who are looking from quantitative prospective.

创建者 Paola Fda Ruiz Benhumea

Feb 25, 2019

Me gustaron mucho los temas, me gusto la explicacion, pero a la hora de hacer los examenes, sufrí mucho, eran mucho mas complicados que los problemas expuestos en clase. Favor de empatar lo visto en clase con lo preguntado en examenes.

创建者 Emilio Bello Gonzalez

Feb 17, 2019

A lot of problem solving and the homework per week which is important to process and consolidate all this information, makes the course very practical. It could be more organized when showing the excel files and solving problems in Excel. Visually could be also improved (charts and slides).

创建者 Akmal Aminovich Khabibov

Feb 16, 2019

This is a very intensive real practise orientated course. Completing it is rather challenging but my first feeling after having just done it - it has been the most intensive and useful course I have taken on Coursera (Now I am a step away from completing my third Specialization on Coursera). Many thanks to Professor Terwiesch Highly recommend this course.

创建者 Alex Kettell

Feb 09, 2019

some of the language used in the quizzes and practice questions for the various modules is very unclear and does not interpret accurately. the course is stale at this point: there is no longer active discussion in the forums and no way to check for answers to exam questions that never ended up being clear (such as due to language interpretation issues). the explanations from the mentors are not very good from what I've read, since they are most concerned about giving away answers even to practice problems.

创建者 Kenneth Cheung

Feb 07, 2019

i know the content is not only useful and directly applicable, but the gap between the texts and homework vs the lecture videos is too far removed. its clear from the number of example case studies provided that the explanations in the lectures are insufficient in giving the depth and detail needed to fully understand the principles, consequently it makes the homework and tests far too complex. I found it further more, extremely frustrating that there was no further resources other than the videos provided and the associated example homeworks from which to get further information to better my understanding and therefore actually pass the tests and homeworks. the discussion forums were not helpful in furthering my understanding of where i was going wrong an why, and simply added to the frustration. i feel like this course would have been useful as a supplement to an in-person course, but without deeper explanation and some FEEDBACK on where and how i was going wrong, its frustrating. very disappointed.

创建者 Adithya Shankar

Feb 05, 2019

Excellent course on basics of operations management

创建者 Markus Linsin

Jan 31, 2019

Great examples, good case studies, lecturer knows what he is talking about and peppers the videos with good examples from many different areas (healthcare, manufacturing, etc), the quality of the Excel recordings could be better it is impossible to see any of the numbers or formulas