Case Study: Using Active Listening Skills

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您将学习的技能

Active Listening, Communication, Management, Collaboration

审阅

4.3(695 个评分)
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  • 4 stars
    27.62%
  • 3 stars
    9.49%
  • 2 stars
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  • 1 star
    2.44%
SS

Dec 01, 2017

Excellent course and very beneficiary to all type of people. It consists of resolution ways to self conflicts, work conflicts and many others. I advice to enroll

LB

Nov 14, 2016

Very good course a lot to learn specially with the globalization and working with different cultures is a really with tool for personal and company improvement.

从本节课中
Active Listening Skills
In this module we will begin by examining active listening skills as a means of reaching a resolution. We will then shift our attention to recognizing conflict and knowing when to intervene. Lastly, we will discuss the five approaches to conflict.

教学方

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    Najla DeBow

    Instructor

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