Strategies for Adapting to a New Team Culture

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来自 University of Pennsylvania 的课程

Optimizing Diversity on Teams

38 个评分

University of Pennsylvania

Optimizing Diversity on Teams

38 个评分

课程 3（共 5 门，Specialization Culture-Driven Team Building）

By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. In addition, you discover how to overcome common biases faced in diverse teams. Systems of power, reward and rhetoric are discussed to help you create prosperous teams where differences flourish.

从本节课中

Team Diversity Basics

In the first module, you will learn the essentials of why diversity matters for teams, and why it can be difficult to build diverse teams. We will overview basic concepts of difference, bias, and conflict that will serve as a foundation for later modules.

Personal Introduction1:40

Diversity Matters and So Do Our Biases4:33

Intro of Torian Richardson3:58

Diversity and Inclusion Issues on International Teams3:02

Strategies for Adapting to a New Team Culture2:52

Cases of Strategic Focus on Diversity and Inclusion3:05

Addressing a Critical Situation of Bias2:11

Cultivating the Right Mindset to Manage Diversity and Inclusion Issues2:46

Interview with Andrés Castro Samayoa4:17

Interview with Ann Tiao13:47

Intro of Harvey Floyd II1:13

Strategies for Reducing Bias5:51

Questions that Help You Create a Diverse and Inclusive Team4:43

Frameworks for Managing Difficult Conversations4:52

与讲师见面

Dr. Aviva Legatt
Affiliated Faculty
Organizational Dynamics
Derek Newberry, Ph.D.
Lecturer
Organizational Dynamics

Do you have advice if someone's coming in to a new, whether it's country culture,

company culture, for the first time?

What are some things that they can do to get a sense of awareness about

the team and the environment?

>> I think the biggest thing, and I would say this across the board,

is just to have a level of intellectual curiosity.

You have to really want to take yourself out of what you know, and

what you think to be right, and this is how things are done,

and say, boy, I would really like to learn something new today.

I would like to learn something about this culture, or why they do this, or

this holiday, or why this is celebrated.

And once you have that level of authenticity,

people pick up on that, right?

When it's authentic, when it's genuine, and they give more of themselves, and

you find yourself meeting more toward the middle.

Now I think, from professional standpoint,

it's very important to make something structured around that.

And that's where we talked a little bit about learning new things together, eating

together, getting to know each other's families outside of the work environment.

Really understanding the holidays and why things are celebrated.

So, for me, one of the things that I did was

I wanted to learn why certain holidays were celebrated in Nigeria.

And once I learned that, I would actually kind of report back to the people

who reported to me and say this is what I learned, this is what I think is so great.

And thank you for the opportunity for allowing me to learn this.

I think Intentionality is extremely important.

And having a level of intentionality is something that I saw particularly

in China.

When I was working with Guanshi Universal,

which was the company that I started there, we were actually working with

an institution that had a partnership with a Chinese bank.

And they intentionally came in and said, well, not only do we want to teach

them what we know, but we want to learn these three things.

We want to understand why guanxi, which is relationships,

are so important in the Chinese culture before you do business, right?

We want to understand why credit is not as widely used in

China as opposed to in the United States.

And then we want to learn about their food and how that directly relates to culture,

and how you dine together at a round table instead of a rectangular table.

So those three examples, which sound basic.

Where the level of intentionality of the organization had coming in and

it directly related to the training.

How they did business in the partnership that they had with the Chinese

institution in China.

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