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The Impact of Positive Expectations

Course video 4 of 21

The goal of this course is to give you the confidence to deliver both negative and positive feedback successfully and to leave the person receiving feedback with their dignity. To boost your motivation, in the first week we outline specific benefits of mastering feedback skills and provide examples of people whose careers changed because of timely feedback. We also discuss positive feedback and expectations, powerful tools to help people learn at work. You will be able to define both and know how they improve employee performance. You will learn how positive feedback can be delivered in many situations and appreciate the power of positive feedback to enhance employee creativity and teaming skills. We hope that you’ll be able to use this new knowledge immediately.

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课程、专项课程和在线学位均由全世界一流大学和教育机构的顶尖授课教师教授。

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